Lindsey Panfil

*** * ********* ***

Lombard, IL 60148

630-***-****

aduqwm@r.postjobfree.com

Professional Summary

Highly motivated, enthusiastic, reliable, and friendly individual with an eye for detail and a background in customer service. Adept at accomplishing multiple tasks simultaneously and working effectively under pressure.

Employment History

August 2021- July 2022 Stylist / EXT Specialist Hair Club for Men

Stylist Oakbrook, IL

Core Administrative Responsibilities

●Provided EXT treatments on our members

●Styled and cut clients hair

●Provided color touchups on members

●Trichoview of clients’ hair growth

●Restocked products

●Maintained a clean and neat work environment

●Offered beauty advice to members

●Ordered color for the salon

February 2021- August 2021 Assistant/Junior Stylist Rockstar Salon & Spa

Assistant/ Junior Stylist Roselle, IL

Core Administrative Responsibilities

●Maintaining a clean and neat working environment.

●Salon and Spa laundry duties

●Shampooing guests before and/or after a haircut or color service.

●Prepared clients for stylists

●Assist Stylist with color services

●Offering beauty advice to customers

●Helped in any other way to make guests’ experience enjoyable!

●

December 2017- June 2019 Customer Service Ezlocal.com

Account Manager

March 2017- December 2017 Reception Lsk121

Receptionist Naperville, IL

Core Administrative Responsibilities

●Answering & Transferring Client Phone Calls

●Receiving all Incoming Mail

●Scheduling Patients Appointments

●Keep Reception Area Clean and Organized

●Received and Disrupted all Company Faxes to Proper Person/s

●Mail all Clients Invoices

●Misc. Jobs from Other Departments

●Data Entry

●Track and Create Excel Sheet of all Incoming Calls

April 2016- March 2016 Customer Service Ezlocal.com

Account Manager Lombard, IL

Core Administrative Responsibilities

●Main Point of Contact for all Questions/Inquiries

●Customer Communication

●Responding to Customer E-mail

●Answer Phone Calls

●Creation of Online Business Profiles

●Building Rapport with Customers

●Handling Cancellation Request

●Resolving Billing Issues

October 2015-2017 Customer Service Ezlocal.com

Social Media Manager Lombard, IL

Core Administrative Responsibilities

●Create Social Media Accounts for businesses

●Maintaining Social Accounts weekly

●Answer customer services phone calls

●Research business topics

●Distribute all company mail, coordinate FedEx and UPS shipments

●Data entry

●Working on special projects

March 2014 - 2015 Customer Service Ezlocal.com

Welcome Call Representative Downers Grove, IL

Core Administrative Responsibilities

●Explain product and confirmed contract with new members

●Data entry

●Scheduled appointment times

●Research business information

●Stepping in for the receptionist

●Answer phones

●Transferring phone calls

●Filing important documents

●Making copies

●Scanning documents

●Ordering office supplies for the whole company

●Ordering breakroom supplies

SKILLS

Microsoft Office Systems; Outlook, Word, Excel, PowerPoint

Google; Sheets, Documents, Drive, Calendar, Analytics, Webmaster Tools, Basic Wordpress Experience,

Certified in Google Adwords, Local Search, SEO

AWARDS

Perfect Attendance at Pivot Point Academy- June 2019

Employee of the Week- April 2017

LANGUAGES

English

EDUCATION

Pivot Point Academy, Bloomingdale, IL

June 2019 - July 2020

Willowbrook High School, Villa Park, IL

September 2009 - January 2013

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