***** ******* ***** • GULFPORT, MS • *****
PHONE 228-***-**** • E-MAIL **************@*****.***
LOIS GALLO
CAREER GOAL
To obtain a career that will allow for the use of my experience and training in Public and Community Relations, and Commercial Business Development.
SUMMARY OF QUALIFICATIONS
Monitor offices and facilities to ensure that it remains safe, secure, and well maintained.
Direct or coordinate the supportive services department of a business, agency, or organization.
Set goals and deadlines for the department.
Oversee special projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
Perform general office duties including but not limited to answering telephones
Demonstrating the ability to perform and respond appropriately in emergencies.
Demonstrating working knowledge and following OSHA guidelines.
Performing tasks and/ or interacting with, staff and other personnel in a courteous, honest and compassionate manner.
EDUCATION
08/96 – 12/97 Rainy River Community College Intl Falls, MN
Associate of Arts - Business Law/Economics
09/95 – 03/96 Professional Career Development Inst. Atlanta, GA
Associates Degree - Paralegal
04/13/2010 American Heart Association Instructor Course Biloxi, MS
02/2011 Community Education Phlebotomy Technician Gulfport, MS
PROFESSIONAL ACHIEVEMENTS
Cakes, Takes & More Gulfport, MS
Sales and Operations Director
Implement new technologies to improve production, and increase marketing and sales results
Perform continuous marketing to obtain new business, and to help retain current client base
Track long term sales data
Train staff on new technology
Perform account management
Maintained OSHA and MSDS compliance and state filing
Detail and complete all Special Events
Bay St. Louis Police Department Bay St. Louis, MS
Executive Assistant to Police Chief & Narcotics Division
Screen phone calls and correspondence to conserve Police Chief’s time
Draft letters and documents
Collect and analyze information
Maintain Police Chief’s appointment schedule by planning meetings, conferences, teleconferences, and travel
Prepare reports by collecting and analyzing information
Represent Police Chief and department by attending meetings
Maintain public confidence and protect operations by keeping information confidential
Complete projects in a timely manner and follow up on results
Provide historical reference by developing and utilizing filing and retrieval systems
Maintain professional and technical knowledge by attending educational workshops and training
Contribute to team effort by accomplishing related results as needed
G4S Security Services Biloxi, MS
Assistant Area Supervisor
Human Resources duties: Payroll; scheduling; hiring, training; discipline, and termination
Administrative Duties: Data Entry; Multi-line Phone system; develop filing system; post checks
Logistics: Inventory, Purchasing
Management: Over 300 employees
Maintained OSHA and MSDS compliance and state filing
Detailed and completed all Special Events
Crusaders for Veterans Pass Christian, MS
Community Relations Director & Events Coordinator
Cultivate community contacts to increase awareness and collaborative opportunities for businesses, non-profit organizations, government agencies, and educational institutions
Manage organization’s pubic image
Organize volunteers
Coordinate special events and implement community outreach programs
Nurture connections with individuals and businesses or organizations that help support organizational goals
Manage and utilize social media to coordinate community relations
Volunteer Firefighter Kiln, MS
OTHER SKILLS
Proficient in Microsoft Applications: Word, Excel
Proficient with office equipment