Restaurant Team Member
Resume:
Jennifer Mayeaux
Kansas City, Kansas 66111. aduqve@r.postjobfree.com
Restaurant General Manager, Burger King, November 2019-Current
Responsibilities:
Experience
●Managed the day-to-day operations of the restaurant
●Supported the District Manager to achieve profit goals to receive quarterly bonuses
●Provided customer service by ensuring satisfaction in each and every visit including performance surveys
●Ensured quality development for each team member in customer satisfaction, quality, cleanliness
●Monitored weekly counts to ensure gross profit
●Followed all cash, security, safety, labor polices, and inventory procedures
●Quickly made decisions and focused on delegation of responsibilities among the restaurant team
●Placed employees appropriately during peak periods each according to their strengths
●Created a positive workforce to ensure a pleasurable environment for each team member
●Resolved conflicts expeditiously and effectively according to each situation
●Volunteered to work at other locations when needed
●Received multiple bonuses for product control and increase sales profit for the company
●Effectively implement restaurant systems
●Assigned specific task for preventive maintenance of the restaurant
●Insured maintenance and repairs were handled as quickly as possible
●Passed all health inspections, store audits, and Ecosure.
●Processed and monitored Gross Profit reports to maintain product control
●Ran reports to track areas of opportunity for improvement and daily status of the restaurant
●Obtained ServSafe Certification for proper food handling
●Attended manager training courses
●Verified and submitted payroll
●Produced weekly schedules
●Purchased and confirmed weekly truck orders according to adjusted sales
●Processed new hires and termination for crew and management
●Ordered office supplies, equipment, information packets, and uniforms for new hires
●Implemented new limited time products (LTO), which requires new procedures and training
●Placed indoor/outdoor advertisements for new product(s)
●Evaluated team members and management for yearly performance appraisals
●Certified all crew members in each station in the restaurant
●Provided honest feedback to team members and management team in a positive manner
Education
Masters in Business, MBA, University of Phoenix (Graduated May 2011)
Applied Topics:
●Management ● Human Capital Management
●Business Law ● Organizational Leadership
●Economics ● Quantitative Reasoning for Business
●Accounting ● Applied Business Research and Statistics
●Corporate Finance ● Operations Management
Bachelors in Arts, BA, UMKC (Graduated May 2009)
Area of Study: Studio Art
Skills
●Excel ● Fax ● Cash Register
●Internet Knowledgeable ● Copier/Scanner ● Credit Cards
●PowerPoint ● Word Perfect
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