Package Handler Data Entry
Resume:
Chicago, Illinois
************@*****.***
Samiya Coley
SKILLS
Ability to understand and follow written and verbal instructions for picking and packing, carrier routing and sorting, shipping requirements, etc.
Ability to count and understand numeric values and do basic math to watch unit of measure, expiration dates, lot numbers, product rotation (FIFO)
Understanding of warehouse policies and procedures.
Ability to work in a fast-paced environment while maintaining attention to detail.
Data entry and computer skills
Collaborates with other warehouse workers.
Works safely and efficiently.
Excellent customer service
Meeting sales goals
Selling to customer needs
Product knowledge leading to a sale
People skills
Dependability
General math skills with handling money and cashiering
Verbal communication
RFID tracking
Inventory staging
Order picking and processing
EXPERIENCE
Quiet Logistics, Chicago— Shipper/Receiver
June 2022- November 2022
Process, pack, and ship orders accurately.
Maintain inventory of products and supplies; restock as needed
Inspect products for damages; report as needed
Maintain a clean and orderly warehouse environment
Receive and appropriately sort and store incoming products
Prepare products for shipping
Follow all safety protocol and warehouse procedures
Off-load inbound inventory from LTL or common carrier trucks
Check and verify inbound inventory quantities against purchase orders documents
Interact with Inventory Control to ensure accurate inventory data
Maintain high productivity, quality and accuracy
Identify errors to normal processing and escalate accordingly
Operate shipping carrier manifesting machines
Meet daily productivity goals
Ability to work overtime as needed
Follow all OSHA and company established safety rules and procedures
Demonstrate company’s core and growth values in performance
Fulfill and organize orders to ensure customer delivery process is efficient and accurate
Create accurate shipping documentation for domestic shipments
Utilize Power Industrial Trucks, material handling equipment, safely and efficiently, to receive or transport products to storage and staging locations
Staffmark Investments, Elwood— Electric pallet Jack Case Picker
October 2020-December 2021
Clean and maintain the warehouse in compliance with OSHA safety standards.
Stack and store at the end of shift to keep the warehouse clean and organized.
Use item numbers to properly stock warehouse.
Prepare orders by processing requests and supply orders pulling materials ; placing orders in delivery area for shipment .
Create delivery and shipment reports so that all information is registered in the company's database .
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Maneuvered swivel-hooks,hoists, and elevating platforms to move materials.
Unloaded and stack materials by raising and lowering lifting devices.
Completed inventory cycle counts and documented all information.
Removed orders from storage,wrapped,and staged shipments.
Manually count the number of picked and packaged orders for any loss.
Troubleshoot and diagnose mechanical issues,complete basic repairs and conduct preventive maintenance actions to keep equipment functional.
Remove debris and waste materials from the machine to reduce the possibility of clogs and malfunctions.
Urban Outfitters, Chicago- Sales Associate
May 2018-September 2018
Create an engaging and pleasant shopping experience for our customers.
Interact with customers to provide them with positive feedback and product recommendations.
Greet customers upon entry into the establishment.
Reorganize and neatly stock shelves with merchandise.
Issue refunds,merchandise exchanges,and price adjustments incompliance with company policies
Complete paperwork associated with merchandise,price adjustments,customer returns, and cash register operations.
Answer incoming calls and assist customers with questions.
Train new associates on store policies
Independently proof transactions (both cash and non-cash) and if applicable, initiate fund transfers
Ensure compliance against servicing standards, internal policies, and abstracted key dates, terms/requirements from various loan and servicing documents, while identifying and addressing those provisions that warrant exception processing
Demonstrate teamwork by maintaining a professional attitude, proactively assisting coworkers, as well as with special projects, and working overtime, when necessary, to meet company goals
Serves customers by helping them select products.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
Provides outstanding customer service by assisting customers throughout their shopping experience
Documents sales by creating or updating customer profile records.
Alerts management of potential security issues.
Assists with inventory, including receiving and stocking merchandise.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Ensure superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.
Greet customers upon entering the store to create a fun environment for customers.
Recommend products and help obtain out of stock products based on customers requests.
Build long term customer relationships so that customers are comfortable returning to the store.
Work closely with shift manager to solve problems
Fedex Ground, Urbana— Package Handler
October 2017 - March 2020
Sorts packages and stacks them on pallets.
Adheres to all warehouse safety guidelines.
Reports any issues to the warehouse manager.
Loads and unloads packages at the warehouse.
Makes sure all packages are properly packed and loaded.
Follows written and verbal instructions from the warehouse manager.
Prepares packages for delivery using scanners, handheld printers, and packing materials.
Fill client orders while maintaining daily quality and production targets by using an RF Scanner to pick products
Ship client orders per customer specifications for previously picked products
Perform all additional duties as required
White Castle, Chicago— Team Member
April 2015-September 2017
Maintain high standards of food quality by overseeing preparation and monitoring food safety
Support the development of peers through guiding, training, and coaching both new and existing team members to ensure all staff maintain and develop appropriate skills and knowledge to excel and deliver exceptional customer service.
Demonstrate consistent operating standards and procedures that positively impact the restaurants overall operations.
Achieve the highest customer satisfaction ratings by producing quality finished food items and by prioritizing guest experience as top priority.
Record temperatures to make sure food is fresh and equipment is sanitary.
Initiate fast and efficient service by restocking items and keeping restaurant clean.
Handle currency and credit transactions quickly and accurately .
Carry out marketing plans designed to extend community outreach and increase store patronage.
Promote additional food items to increase sales.
EDUCATION
Parkland College, Urbana, Il— Associate of Arts
August 2017- May 2021,
Chicago State University, Chicago,IL - Bachelor of Sociology
August 2021-Present
Community Service
Teen Nutrition Aide for Youth Leadership Association.help children fulfill specific dietary requirements to promote their health and wellbeing.including preparing and cooking food dishes, delivering food and assisting the kitchen staff in maintaining a clean and sanitary workplace.
Thomas Paine elementary school 1st grade teachers aide
Habitat for Humanity Greater Grand Crossing
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