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Center Representative Medical Assistant

Location:
Cohoes, NY, 12047
Posted:
January 17, 2023

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Resume:

Melissa Roundtree

Cohoes NY, *****

aduqtt@r.postjobfree.com

518-***-****

Summary

Accomplished payroll and human resource specialist with experience in supervisory and managerial capacities

Qualifications

Excellent customer service and leadership qualifications

Fast learner, adaptable working well individually and in a team environment

Experience in remote work environments and as a call center representative

Very proficient and comfortable communicating via phone, email and in person

Professional Experience

Broadview- Legacy SEFCU – 03/2022 – present

Talent Acquisition – WORK FROM HOME POSITION

Proactively source and develop a pool of qualified, diverse candidates with emphasis on branch and MSC staff.

Identify innovative ways to source a broad slate of diverse talent to meet the needs.

Source and identify candidates through referrals, networking, job postings, advertisements, resume searches, social media and reviewing applications.

Process full-cycle recruitment from pre-posting to successful offer and onboarding.

Collaborate, communicate, and advise hiring managers throughout the entire recruiting process. Manage the requisition process and applicant tracking activity in Workday.

Conduct reference and background checks on all prospective employees, including bond ability, criminal, and credit checks.

Work with team to successfully facilitate new employee onboarding experience,

Advise departments of current employee status, i.e., new hires, transfers, terminations, etc.

Assist employees with general recruiting and Human Resources related questions.

AMN Healthcare - 09/2021 – 12/2021

Clinical Analyst – WORK FROM HOME POSITION Temp assignment

Assisted healthcare workers with credentialing for new employment

Worked off an excel spreadsheet to scheduling drug screens thru Escreen and other testing thru LabCorp

Spoke with Clinicians via phone text and email to complete paperwork

Screened documents to make sure compliant

Helped supervisor with all tasks to move credentialing to completion

Second Chance Opportunities - 11/2018 - 12/2020

Office Manager/HR/Payroll – Hybrid office and work from home

Managed day-to-day office tasks, including answering phones, training new staff, ordering any office supplies, and ordering for over 120 employees

Worked closely with vendors, and any contracts that were needed.

HR tasks including payroll, recruiting, onboarding, garnishments, and health insurance and disability

Managed growth of staff from 22 employees to 120 within two years

Worked with the accounting department for any billing and discrepancies

Complete internal audit to ensure that quarterly audit was correct to be given to NYSID for compliance.

Keep up to date with any prevailing wage changes in over 10 different locations.

Stay compliant with any employment or labor law changes, wage changes etc

Priority One Payroll - 10/2017 - 11/2018

Senior Payroll Specialist

Worked closely with team members to service over 350 client payroll needs

Completed updates with direct deposit, W-2 status, and year end taxes, etc.

Helped when needed with completing payroll packaging from counting payroll checks, third party check mailing, putting together packages for clients pickup and delivery of payroll with UPS

Paychex - 10/2015 - 10/2017

Senior Payroll Specialist – worked in office but remotely with supervisors

Serviced 350 dedicated clients with payroll, including direct deposits, tax information

Communicate with 100+ clients per day via phone, fax, and email

Provided training and support via online or phone apps

Implement fringe benefits, 401k plans, health insurance, human resource tasks such as managing employee and company data

Calculated and complete tax returns for clients

*Special Achievement: Certified Mentor for new hires. Promoted to Senior Paychex Specialist after passing 11 certification tests. Trained new hires.

Additional Experience

Anthem Blue Cross – Utilization Management

Bureau of HealthCom – Computer Support Specialist 1

Education

Austin Beauty School - Licensed Cosmetologist Albany NY

Mildred Elley – Medical Assistant, Albany, NY

South Colonie High School – Regents Diploma, Colonie, NY 09/1999 -06/2003



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