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Customer Service

Location:
Rocky Hill, CT, 06067
Posted:
January 17, 2023

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Resume:

Jonelle Sasha Gray

Address: ** ******** *****, ***** **** CT- 06067

Email: aduqsr@r.postjobfree.com

Phone Number: 203-***-****

Training, Certifications and Education

Allstar Bartending School 2017

● New York State Licensed & Certified Mixologist.

● Alcohol Awareness Certified

● Wine Spirits Certified.

Westport Connecticut Center for Massage Therapy. 2014- 2015

● Traditional Chinese Medicine.

Sangre Grande Government Secondary School, Trinidad and Tobago W.I. 2007-2011

● Graduate with High Honors

● Studies in Business Administration and Culinary Arts Academy Di Capelli School of Beauty, Wallingford CT. 2018-2019

● Graduated

● Licensed

Employment Experience

Massage Envy Westport, CT - 2019-2020

● Facials

● Sales

● Rebooking

Skin Therapy By Jonelle Rocky Hill, CT- 2020- Present

● Bookkeeping

● Facials

● Massages

● Consultations

● Sales

● Makeup Artistry

● Eyebrow tinting and shaping

● Waxing

● Marketing

● Research

JSG Business Enterprises – Norwalk, CT - Independent Administrative Support – 04/2017 to Present

● Perform client invoicing

● Assist with document generation

1

● Perform research for new products and services

● Assemble new product and service offerings

Van Damien's Bar & Kitchen - New York, NY – Bartender – 01/2017 – 03/2017

● Direct customer service and beverage service for dining

● Maintained beverage inventories and managed relations with distributors.

● Insured authenticity of Patron identification

● Knowledge in various FOH operations.

Atria Senior Living Community - Darien, CT – Wait Staff - 07/2015 – 04/2016

● Worked in fast-pace setting supporting daily meal periods and special functions

● Assisted with private parties, birthdays, and anniversaries for residents and their families

● Setup dining area and private function areas

Hilton Hotel – Port of Spain, Trinidad and Tobago, W.I. - Bartender/Hostess – 05/2011 to 05/ 2013

● Served variety of cocktails, wine and martinis

● Handled high volume of cash and credit card transactions using P.O.S systems.

● Confirmed reservations.

● Greeted and seated guests.

Other Qualifications & Skills

● Able to handle challenges of high volume establishments

● Proficient in Point of Sale systems (MICRO, ALOHA)

● Familiarization with Microsoft Office and Google Docs 2



Contact this candidate