100 Remote Project Manager

MARIO H. MILKOVICS

***** *. ********* **, ******, CO 80013 • 720-***-**** • aduqp8@r.postjobfree.com

FOCUSED LEADER OF INFORMATION TECHNOLOGY PROFESSIONALS

Information Technology Manager • Information Technology Director • Sr. Manager of IT

Budget Planning • Technology Refreshing • Risk Identification & Mitigation • Project Execution

Developed Strategy • Implemented Resolutions • Performed Forecasting • Optimized Budgets

Improved Systems • Increased Efficiency • Directed Migrations • Analyzed Data

WORK EXPERIENCE

Schnitzelwirt, LLC, Aurora, CO Aug 2019 - present

Owner

●Operated a German food food truck in the Denver metro area.

●Managed all aspects including but not limited to ordering supplies, taxes, payroll, compliance, cooking, operating the food truck, driving the food truck, training staff, business development.

IHS Markit Aug 2008 - June 2020

Associate Director, Customer Product Delivery & Support

●Set priorities and provided guidance to a multi-cultural global team with 4 direct and 23 indirect reports.

●Maintained a higher than 80% colleague engagement score.

●Added individual contributors’ career planning goals to mid-year and annual review process, with bi-weekly progress check-ins.

●Achieved lowest attrition rate in the infrastructure organization.

●Responsible for a global infrastructure of 10 datacenters and over 100 remote office locations.

●Managed a total 8,500+ servers, petabytes of storage infrastructure, and data protection.

●Led a team to return managed services outsourcing engagement back to in house support model - comprising hundreds of Virtual Machines, HP BL460c Blade Servers, Cisco Nexus 7010, 5020 Switches, and 2232 Fabric Extenders and HP DL 380 and DL560 servers.

●Migrated 20+ datacenters to our regional centers, saving the company hundreds of thousands of dollars in operational costs and reducing risk in the infrastructure.

●Collaborated with development groups, security and network teams on successful launch and expansion of Cloud services products offered through mostly Azure and AWS.

●Initiated implementation of a DevOps design/build/run model, changing the team’s culture and continued investment in process improvement, agile workflow, and system configuration management.

●Implemented data deduplication policy and gained on average 70% more space.

●Collaborated with the DBA team to restructure a 6.5 hours manual data refresh process (nightly outage to customer) and reduced the customer impact to 5 minutes.

●Worked with internal and external audit teams to ensure SOX, SOC2 compliance for our infrastructure area.

Sr. Manager, IT, Customer Product Delivery & Support

Manager, IT, Global Systems Operations

Principal Technical Architect/Engineer, Storage, Server, Network, & Virtualization Technologies

Operations Team Lead, Storage, Backups, & Virtualization

Sr. Storage Engineer

●Reduced backup failures and missed schedules in excess of 200+ nightly to less than 10 by utilizing NetApp OSSV clients for remote systems and disk to tape migration pools.

●Managed global NetApp deployment and storage architecture.

●Provided guidance in data migration from the current datacenter to the new colocation facility.

J.D. Edwards & Company/PeopleSoft, Inc./Oracle, Denver, CO April 2002 - Aug 2008

Sr. Grid Engineer/Team Lead

●Designed, implemented and operated innovative Worldwide Demonstration and Centralized Training Systems; system supported 3,800-4,000 concurrent connections.

●Reduced infrastructure cost by 30% and provided more flexible options for the sales staff, as well as opening doors for customized "real world" training opportunities at client sites.

●Directed the fabric design and storage space allocation and capacity planning.

●Automated deployment of training through a combination of PERL and Visual Basic scripting.

●Wrote procedural documentation for operations personnel.

●Designed scheduling, tracking and reporting application for above mentioned systems.

Prior Experiences: H.L. YOH Telecom Technology Staffing, Project Manager; CDI, Localization Project Manager; PurchasePro.com, Application Development Manager

TECHNOLOGIES & CERTIFICATIONS

Storage (SAN/NAS): Compaq/HP - HSG80, HSV110 (Enterprise Virtual Array 5000), NetApp (Nearstore 100/200, F840, S500, FAS270c, FAS920, FAS960c, FAS2020, FAS3020c, FAS3050c, FAS3070s, FAS3160c, FAS3170c, FAS3210, FAS3210, FAS3270, FAS6040, & FAS6070, FAS6220, FAS6250, & 8080 Cluster-Mode), NetApp Multistore (vfiler), Brocade Silkworm 3800, 3900, & 24000, Director Class Switches, Emulex LP8000, LP9002, FCA2408, LP10000/11000, 120002, Qlogic 4010 iSCSI HBAs

Operating Systems & Languages: MS-DOS, Windows NT (Workstation & Server)/3.1/95/98/2000, 2003, Linux & Sun Solaris, MS Visual InterDev, VB6, Oracle 8i, Oracle 10g, & 11g, SQL Server 7, ASP, JavaScript, VB Script, Perl Scripting & POS (Point of Sale) Systems

Software Applications: MS Word, MS Excel, MS Access, MS PowerPoint, MS Visual SourceSafe, MS IIS 4/5, Goldmine, On-Display/Vignette Building Blocks, MS Project 98/2000/2002, MS Exchange, MS Frontpage 98/2000, PeopleSoft Order Management & Purchasing, IIDS (Intel In-House Development Tool), PVCS Bug Tracker, Trados (Translation Tool), Compass Project Methodology, Citrix Metaframe (FR2), CSG & Nfuse, Veritas NetBackup, IBM Tivoli, NetApp OSSV, SnapDrive & SnapManager Suite (MS SQL, Oracle, & Exchange), NetApp SnapVault

Server Hardware: HP C7000 Blade Center, BL460c Blades, HP Virtual Connect, DL380/385 G5-G8

Other Technologies: Storage Area Networks (HP SANs & NetApp SAN/NAS, Pillar), Brocade Fabrics (3800, 3850, 3900, & 24000 Switches), iSCSI storage allocation & iSCSI Boot from Storage, FCP Storage Allocation & FCP Boot from Storage, Compaq/HP Storage (EVA 8000, 5000, EVA 4400), IBM & HP Server Hardware, HP Blade Center, Cisco Switches, Routers, & PIX Firewalls, Citrix® (for Windows), Citrix® MetaFrame™ 1.8, XPa, XPs, XPe, & 3.0, Citrix® Presentation Server 4.0, Citrix® MetaFrame™ Feature Release 1, 2, 3, Citrix® Nfuse™ 1.7 & Web Interface 2.1, Citrix® Secure Gateway 1.1 & 2.0, Citrix® Access Gateway, IBM Tivoli Storage Manager 5.3 Administration, VERITAS NetBackup, CommVault Sympana 10, NetApp Multistore, SnapVault, SnapDrive/SnapManager, A-SIS (Deduplication) & OSSV, VMware ESX/ESXI, VMware vCenter Operations Manager, VMware vCloud Director, RedHat Linux, Oracle Linux, Microsoft Windows 2000, 2003, 2008, 2008R2, 2012

Certifications: VMware VCP; NetApp NCDA; ITIL Foundation v3

Contact this candidate