Post Job Free

Resume

Sign in

Assistant Manager Resolution Specialist

Location:
Fontana, CA
Posted:
January 17, 2023

Contact this candidate

Resume:

Shandron Andre Howard Phone #: 909-***-****

COVER LETTER: aduqok@r.postjobfree.com

I have a desire in Leadership roles where I can empower others to reach deadlines and meet company initiatives. I enjoy helping to provide organizational structure and the ability to meet business needs effectively. I’m eager to find solutions to needs of the company and I'm a great problem solver. I enjoy taking on new challenges and looking for ways to improve the company.

Prominent relationship builder with the ability to learn and convey knowledge to generate high performing teams and organizations. Creative problem solver and conflict resolution specialist. Extensive sales and customer service background with a proven track record. Insightful strategic thinker with a mentality to increase the highest and best version of performance results. Achievements:

• 2019 provided over 86 families policies: total death benefit $13,456,116

• HR Delivery Specialist II 2018 July/Sept Employee of the Month

• Employee Customer Relations Award 2016 & 2017

• Winner Circle Award: 2016 Top Store Manager of the Year

• 2014 #1 Assistant Manager DFW AREA

• 2013 Top Sales Leader for Store 98

• 2011 100% Customer CSAT 9 straight months Good Surveys Shandron Howard

909-***-****

aduqok@r.postjobfree.com

-True Leadership lies in guiding others to success- Achievements:

• 2019 provided over 86 families policies: total death benefit $13,456,116

• HR Delivery Specialist II 2018 July/Sept Employee of the Month

• Employee Customer Relations Award 2016 & 2017

• Winner Circle Award: 2016 Top Store Manager of the Year

• 2014 #1 Assistant Manager DFW AREA

• 2013 Top Sales Leader for Store 98

• 2011 100% Customer CSAT 9 straight months Good Surveys EXPERIENCE

2018-2022 EOT FINANCIAL GROUP

Licensed Life & Health Broker, managed EOT Financial Group. Which consist of servicing clients nationwide. Introducing economic strategies to businesses and consumers through public speaking engagements as well as face to face and zoom interactions. Meeting with several diverse groups from all backgrounds to educate them on information clearly and simplistic. About products and services offered, from some of the world’s leading insurance companies. Responsible for 33 staff members nationwide. Managed payroll systems for employees, engaged in team feedback for coaching individual performance and team performance. Which led to employee satisfaction, increased sales execution and substantial collaborations with insurance carriers.

2011-2018 Sprint Corporate Human Resources Dept

Training & Development, onboarding new hires, managing the workplace culture and the environment. Responsible for analyst, auditing, safety, wellness, benefits, hiring, training, maintaining interoffice relationships and interpreting employment laws. Experience with Microsoft Word & Excel and executing operations efficiently. Lead team to meet and exceed performance metrics by adding value and direction. Demonstrating best practices during cross functional development, connecting people to their everyday needs. Empowering others to consistently deliver memorable experiences and solutions that are impactful. 2006-2011 Verizon Wireless

Sales Representative / Sales Manager Analyze customer needs and provide value added solutions. Inspire and excite customers about how solutions can benefit their lifestyle. Present customers with the basic understanding and functionality of their devices. Ensure customers leave with an overall great experience, feeling valued as the best part of our organization.



Contact this candidate