Scrum Master Project Manager

Saipriya Gajula

**** ****** **, *****: +1-470-***-****,

Atlanta, GA – 30338 Email: aduqnt@r.postjobfree.com

A result oriented and highly effective leader with over 14 years of diversified experience in Product development, Project management with an ability to think tactically as well as strategically while coordinating cross functional teams in a matrixed environment.

Strong ability to lead teams, coach/mentor, develop user stories and establish lightweight software management, and release processes that enables organizations to build high-value products quickly and effectively.

Demonstrated leadership and Strong Experience in End-to-End Project Management, activities including Project Planning, Budget Management, Resource Forecasting, Team Building, Risk Management, Operations and Release Management.

Equipped with strong experience with Waterfall, Scrum, Kanban and Agile methodologies helped in overcoming organizational challenges of transitioning to Agile methodology from traditional project management and development.

Spearheaded the innovation and technology team and embraced industry innovations, trends, digital transformations, and practices to foster innovation culture within the organization.

Servant Leader and self-starter with experience in collaborating and managing multiple teams.

Strong organizational and thought leadership skills and adept at collaborating with both technical and non-technical team members.

Establishing a regular cadence for communications for product stakeholders and executives to enable trust and transparency.

High degree of business acumen and technical competency; ability to balance and bridge technology and business needs; project and program management

Worked in dynamic, fast-paced environments Lead the organization in its Scrum adoption. Planed Scrum implementations within the organization. Experience in clarifying use cases and detailing Epics and user stories.

Coached the development team in self-organization and cross-functionality.

Worked with vendors and partners for the successful implementation of software tools and cloud-based platforms such as ERP (Enterprise Resource Planning) and Salesforce.

Hands on experience in defining, tracking, and monitoring the SLA’s, KPI’s of the business units.

Defined SOP (Standard Operating Procedure) Process Mapping for all business units across the organization.

Experience in recruiting, maintaining, and promoting Diversity, Equity, Inclusion and Belonging (DEIB) with in the team.

Master of Business Administration (Marketing and Finance) Dhruva College of management, Hyderabad, India (2005-2007).

Bachelor of Technology (Electronics and Communication Engineering) JNTU, Hyderabad, India (2002-2005).

Diploma in Technology (Electronics and Communication Engineering) Secondary Board of Technical Education, Vijayawada, India (1999-2002).

Certified by SCRUM.ORG in Professional Scrum Master (PSM) 2023.

Certified by SCRUM.ORG in Professional Scrum Product Owner (PSPO) 2023

Certified by MGSM (Macquarie Graduate School of Management) for a course in Negotiation and Conflict resolution in 2014.

Certified by MGSM (Macquarie Graduate School of Management) for a course in Leadership, Identity Influence & power in 2014.

Certified by University of Bocconi for a Course in Investment in Infrastructure in 2014.

Certified Associate in Project Management (CAPM) by IIT Delhi. 2011-2012.

Pursuing Training for Certificate in PMI – PMP Project Management.

Knowledge in SAP CRM Implementation.

Knowledge in Salesforce admin.

Worked on data mining, and visualization tools like Tableau, Power BI to analyze, report, and make strategic decisions based on the market research data.

Experience with Microsoft Office Suite products like Word, Power Point and Excel

Experience in program management tools like Microsoft Project, Visio, and SharePoint.

Knowledge on Python and SQL.

Knowledge on Atlassian tools such as Jira and Confluence.

Has a fair understanding of Cloud technologies.

Phoenix Group - India

Assistant General Manager – Product Development (Jan 2016-Aug 2021)

Key Achievements

-Lead 2 agile teams through an agile transformation.

-Spearheaded Solution Sales App for Scheduling visits, Inventory Management, lead management, Finance Assistance, loan eligibility and many other features that can be handled through Mobile friendly application helped sales team to increase productivity and ease in transactions

-One of the very few companies in the region who started offering Digital Transformations through IOT (Internet of Things), Data Analytics and Mobile applications.

-Successfully launched “BMS (Building Management Systems)” by Proto typing and testing features through stakeholder participation, tracking feedback and analytics on product usability and implementing changes periodically.

-Strengthened the in-house technical team and partnered with more technology vendors for outsourcing the right software’s required by our business units.

-Enhancing Customer Experience and mapping customer journey through personalized digitally enabled engagement activities like VOIP, chat bot, UX center, Augmented Reality, virtual walkthroughs, latest Digital Marketing techniques & social media.

-Adoption of state-of-the art technologies, innovative products, and successful execution of projects ahead of time helped in the increase of investor pool by multifold.

-Spearheaded smart cities initiatives through sustainable models like smart meters for energy management, smart lighting solutions, adaptive temperature control mechanisms and smart simulators for building information models by using AI and ML software products.

-Increased operational efficiency by leveraging software like Strategic ERP to effectively handle customers and partners.

As a lead of Product Development team, collaborate effectively with product management to influence the product roadmap and product mix.

Conduct project or program audits to ensure standards and scopes are being met and achieved.

Responsible for maintaining and growing a body of knowledge that is accessible to all team members. Ensure information regarding any program and project related activities or issues are available and easily accessible.

Develop and maintain effective working relationships with subject matter experts, business analysts, data analysts, and technology teams across organization to support our products.

Serve as the “voice of the customer” to the delivery team by representing and reinforcing the customer’s perspective throughout product realization cycles.

Management of core functions including business requirements elaboration, systems, and process flow analysis, meeting critical milestones and deliverables that are time and scope bound.

Collaboration across technology organization, providing sound business analysis, process and change leadership within a maturing, Agile PDLC framework.

Provide thought leadership and recommendations to management based on Analytics. Run Reports and Dashboards to Periodically measure the KPI’s and track the state of health of the business units through Attribution Analysis, Churn Analysis, Conversion Analysis, Funnel Analysis, Retention Analysis though inputs from customer Experience Center, Customer acquisition cost, CSAT and NPS.

Sr.Manager- Product Development (Jun 2012-Jan 2016)

Responsible to conduct Scrum events maintain/update JIRA Dashboard items for releases. Supported Product Owner in managing customer expectations and deliverables.

Product Analytics- Assess product performance against KPIs Collecting data, tracking user actions, analyzing it uncovering insights through qualitative and quantitative metrics and drive continuous improvement.

Worked closely with external vendors and in-house technical teams to develop software required to support various products.

Defined process around Sprint Release Planning/vetting out process and Product items/prioritization with Hybrid Agile approach. Led teams, removed roadblocks to their work; leveraged resources to improve capacity for project work, mentored and developing team members Tasks included tracking iteration progress, actively contributing to design discussions, issue resolution and removing obstacles to ensure iteration commitments are met Mentored teams to adopt SDLC methods, Agile values, principles, and practices, and actively encourage teams to reflect and improve their delivery capacity.

Spear headed daily project status, task review meetings, updating Status to Stakeholders/Presentations, Maintain UAT, Resource Plan, Velocity, Capacity vs. Burndown/Resource forecast etc. and focus groups to identify bottle necks in meeting project deadlines.

Vasathi Housing & Infra Private Limited - India

Project Manager (Dec 2009 – Jun 2012)

Key Achievements

-Responsible for monitoring retail and corporate sales analytics while optimizing cost per Lead and cost per closure.

-Played crucial role for successful launch of the first project and corporate brand In Hyderabad.

-Played lead role in acquisition of land parcels in Hyderabad, Bangalore, and Chennai post economic viability studies and preparing financial statement on Cost Benefit Analysis.

-Played crucial role for successful launch of Vasathi Sales Inventory App, Marketing Activities Tracking with analytics enabled standard work for sales team that improved ability to execute to, and measure progress to defined strategies. The tool helps improve sales team productivity, customer satisfaction, increased forecast accuracy.

As Project manager demonstrated leadership and involved Monitoring/publishing project progress/status to Exec team and Business stakeholders/PMO and identifying variances from the plan, making any needed corrections, ongoing cost analysis to IT, and Business stakeholders, Project delivery, Project Closure.

Facilitated and worked as Project manager with Product Owners/SMEs and cross commit IT teams, QA testers, developers, BAs/ Operations and Stakeholders. Supported Product Owner in managing customer expectations and deliverables.

Escalated impediments as needed, helped manage risks and engaged team for continuous improvement.

Spear headed daily project status, task review meetings, and focus groups to identify bottle necks in meeting project deadlines.

Managed salesforce implementation throughout the organization

IL& FS Limited – India

Business Analyst- Market Research (Jan 2007 – Mar 2009)

As Business Analyst, owned the business requirements documentation Traceability reported risks issues to superiors, updated status reports, escalated all risks and issues and followed up on action items to ensure projects were delivered on time and on budget.

Comprehensive experience in performing Root-cause analysis, SWOT analysis, Financial Feasibility studies, Gap analysis, Impact analysis, Risk analysis on construction Projects, real-estate business opportunities and presenting insights to management.

Managed project plans, reports, communications, status reports, and budget analysis.

Prepared techno business Proposals, RFPS with Proposed Specifications for the Project & Minimum Investment envisaged along with Financials.

Partnered with senior business executives, subject matter experts and be the liaison to drive key projects by delivering the required solutions and capabilities to manage the product portfolio.

Gathered requirements for reporting needs on revenue and Customer reconciliation in comparison with customization Ledger data. Documentation of Requirements traceability matrix.

Conducting primary and secondary research customer profiling and logical modeling using existing data sources for predictive analysis on trends and market conditions to give suitable recommendations. to key stakeholders like PMO and business sponsors.

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