Katana L. Johnson
901-***-**** (Home) ****************@*****.*** 901-***-**** (Cell)
Career Summary
Seeking a full-time position as an office assistant with duties such as data entry clerk, filing and/or medical office assistant in the Memphis area. Possess functional computer skills including Microsoft Access, Excel, Word and Power Point. Extremely knowledgeable in office procedures. Worked as a data entry management associate for five years. Possess a strong work ethic with attention to detail. Trustworthy, effective, and accountable with a friendly customer service attitude.
Education
National College
Medical Office Professional Diploma June 2016
Medical Office Specialist/Supervisory Management Specialist Diploma June 2013
Trezevant Tech Center March 2004 Certificate in Computer Keyboarding
Tennessee Technology Center March 2002 Certification as Receptionist/Customer Service Representative
Professional Experience
Staff Management – SMX – Nike 11/2021 to Present
Distribution Material Handler
oProcess orders for shipment including picking, packing, checking and restocking.
oPerform assignments using RF scan gun and data entry.
oOther general warehouse duties upon request such as office assistant with filing.
Community Connection Engstrom Service, Inc. 2/2016 to 5/2021
Data Entry Management Clerk/Filing Clerical (part-time position)
oCompleted required data entry in a timely and accurate manner.
oProduced required computer-generated reports in a timely an accurate manner.
oFiled information on clients in a timely manner and within the appropriate section of the individual record.
oEnsured assigned paperwork completion in order to maintain record requirements.
oAssisted Administrative Assistant, Managers and Regional Administrator as needed with daily clerical needs.
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Professional Experience
oPrioritized assigned tasks and work with minimal supervision.
oSubmitted agency paperwork, including timesheets, within the expected timeframes.
oDemonstrated the ability to work as a team member by working cooperatively and considerately with other staff members
oImplemented changes/actions as recommended by the Regional Administrator.
Vick Ray’s Beauty Shop / Barber Shop 4/2002 to 3/2020 Shampoo Tech ~ Licensed Stylist
oProvided quality services to clients (shampooing, applying chemical relaxers, creating various hairstyles through pressing comb, flat iron, braiding and weaving techniques).
oProvided clerical support to the office by greeting clients, answering phones, scheduling appointments with friendly and courteous customer service.
LunceFord Family Medical 7/2015 to 9/2015
Medical Office Assistant Externship
oRegistered patients into mainframe.
oPrepared chart contents along with records retrieval and filing.
oScheduled and cancelled appointments.
oCollected payments from responsible party.
oPerformed office procedures by entering patients ICD-9 codes in the system.
oVerified patient Health Insurance claim/policy information.
Kroger Inc. 11/1995 to 6/2000
Cashier/ Store Clerk & Stocker
oSupervised 4 grocery clerks.
oOperated cash register with peripheral data processing equipment for bar-coding with complete accuracy.
oGenerated computer bills, itemized lists and tickets showing monetary amounts due.
oProvided professional and friendly customer service. Handled stocking duties.
Volunteer Activities
Shield Inc.
Receptionist/ Front Desk Office
oVolunteered as a receptionist at the front desk and greeted visitors.
oOperated a multi-line phone system at the front desk and referred callers to appropriate personnel.
oScheduled and attended meetings and took minutes.
oComposed print and online correspondence. Provided correspondence and support to upper management as well as prepared and presented reports to the owner. Filed office documents in a timely manner.