Security Officer Desktop Support

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Paul Thomas Hilden

Palm Bay, FL 32907

Mobile: 218-***-****

Email: ******@**.***

Availability:

Job Type: Permanent

Work Schedule: Full-Time

Work Experience:

May 2022 - Present

Retired from Federal Service

Oct 2015 – May 2022

Information System Security Officer (This is a federal position)

Supervisor: Mr. Gregory Anderson (*******.*.**********.***@****.***)

Okay to contact this Supervisor: Yes

I Serve as the Information System Security Officer for Cyber Security Division, NEC Ansbach, 52d Signal Battalion and top Organization Unit (OU) Systems Administrator, approving and managing all users requesting new accounts, service accounts or shared access IAW AR25-1, AR25-2 and DoD 5200.1. I am the top manager in ATCTS (Army Training and Tracking Certification System) managing all training for each user to include proper training for those with elevated accounts. I am responsible for the TSP (Tennant Security Plan) for the entire Ansbach AOR. I scan all systems on a weekly basis to ensure near 100% compliant with IAVA’s. I Develop, publish and manage Information Assurance plans for the NEC Ansbach AOR and its tenant installations/commands. I Ensure compliance with Federal, DOD, DA and USAREUR/NETCOM Information Assurance policies. Have extensive knowledge of all areas of automation security to establish operating standards and procedures for the NEC Ansbach Information Assurance Program. As the Command Information Assurance Manager (IAM) I plan, develop,execute, implement and maintain requirements for the command NIPRNet and SIPRNet. Implement and manage all aspects of the communications security (COMSEC) program for the command in accordance with AR 380-40, TB 380-41. Coordinate NIPR and SIPR Certification and accreditation activities with the Designated Approving Authority (DAA) and the Certification Authority (CA). Ensure that distribution mechanisms are in place so that Information Assurance Vulnerability Alerts (IAVAs) are received and responded to by System Administrators (SAs), Webmasters and others as appropriate. Monitor the progress of NEC Ansbach AOR Systems Administrators and Information Assurance Support Officers on Information Assurance Vulnerability Alerts compliance for their systems. I act as ETA (Enhanced Trusted Agent) and TA (Trusted Agent) for DEERS I am the TA for NIPR and SIPR CAC for Administrators and users requiring SIPR Access for the entire AOR.

Review the status of all information systems and/or network as to ascertain that changes have not occurred which affect security or negates accreditation. Review threat and vulnerability assessments to analyze the risk to the Information Systems and networks and determine appropriate measures to effectively manage those risks. Oversee the Installation Communications Security (COMSEC) program. Ensure Compliance of COMSEC, SIGSEC, TEMPEST, DIACAP, and Controlled Cryptographic Item (CCI) programs at all levels throughout the NEC Ansbach AOR. Oversee the implementation of the Department of the Army Network Information Security Program. Validate and update the Information Assurance Defense in Depth program to include firewalls, intrusion detection system and other hardware and software solutions required in the program to protect installation information.

05/2009 - 10/2015

Hours per week: 40

Series: 2210

Information Assurance Support Officer (This is a federal position) Pay Plan: GS

99th Regional Support Command

Supervisor: Mr. Michael Scotto 609-***-****

Okay to contact this Supervisor: Yes

I Serve as the Information Systems Security Officer in an Army Reserve Regional Support Command (RSC) and top Organization Unit (OU) Systems Administrator, managing users requesting new accounts, service accounts or shared access IAW AR25-1, AR25-2 and DoD 5200.1. I am senior Share Point Administrator, managing all levels of access. Develop, publish and manage Information Assurance plans for the RSC and its subordinate installations/commands. Ensure compliance with Federal, DOD and DA Information Assurance policies. Have extensive knowledge of all areas of automation security to establish operating standards and procedures for the RSC Information Assurance Program. As the Command Information Assurance Manager (IAM) I plan, develop,execute, implement and maintain requirements for the command NIPRNet and SIPRNet. Implement and manage all aspect of the communications security (COMSEC) program for the command in accordance with AS 380-40, TB 380-41, and USARC Regulation 380-3. Coordinate NIPR and SIPR Certification and accreditation activities with the Designated Approving Authority (DAA) and the Certification Authority (CA). Act as technical advisor for purchase and implementation of Video Teleconference Systems (VTC), whether unclassified or classified. Ensure that distribution mechanisms are in place so that Information Assurance Vulnerability Alerts (IAVAs) are received and responded to by System Administrators (SAs), Webmasters and others as appropriate. Monitor the progress of RSC Systems Administrators and Information Assurance Support Officers on Information Assurance Vulnerability Alerts compliance for their systems.

I act as TASM and TA (Trusted Agent) for DEERS and the Contractor Verification System (CVS) as well as TASM and TA for the CAC Reset Workstation (CPR) to aid soldiers, civilians and contractors in resetting their CAC PIN. I am the TA for NIPR and SIPR CAC for Administrators and users requiring SIPR Access for the entire 13 State Region.

I am the sole purchasing agent for the established Government Purchase Card (GPC) using diligence and better business practices in purchasing not only small AV or telecommunications equipment but also act as technical expert for life cycle replacement purchases for the entire RSC and supported down trace commands. I am certified as a COR (Contracting Officer Representative) to act as a representative for the Contracting Officer IAW the FAR. For larger contracts exceeding $150,000.00 per year.

Review the status of all information systems and/or network as to ascertain that changes have not occurred which affect security or negates accreditation. Review threat and vulnerability assessments to analyze the risk to the Information Systems and networks and determine appropriate measures to effectively manage those risks. Oversee the Installation Communications Security (COMSEC) program. Ensure Compliance of COMSEC, SIGSEC, TEMPEST, DACAP, and Controlled Cryptographic Item (CCI) programs at all levels of the command throughout the RSC. Oversee the implementation of the Department of the Army Network Information Security Program. Validate and update the Information Assurance Defense in Depth program to include firewalls, intrusion detection system and other hardware and software solutions required in the program to protect installation information.

USAG Ansbach

NA, Baden-Wurttemberg Germany

10/2006 - 05/2009

Hours per week: 40

Series: 2210 Pay Plan: YA

Information Management Officer (This is a federal job)

Supervisor: Mr. Gary Sowders 314-***-****)

Okay to contact this Supervisor: Yes

Information Management Officer (IMO) and Telephone Contracting Officer. Provide operational direction, advice and assistance to data processing centers and IMO’s. Lead Information Management Working Group of 9 personnel engaged in supporting the commands information requirements, projects and architecture, to include hardware and software analysis, planning, design, acquisition, integration, Service Level Agreements (SLA), desktop support and maintenance for workstations, printers, servers, Storage Area Network (SAN), Local/Wide Area Network (LAN)/(WAN), Video Teleconferencing (VTC) and Telecommunications. Provide problem solving advice and assistance to System Administrators. Analyze, organize, evaluate and make commendations on information system requirements, interrelationships, operating mode, alternative approaches and design of information. Manage the information life cycle program. Top Level Active Directory (AD) Organization Unit (OU) Administrator of over 4000 user and computer objects. Coordinate resolution of performance problems of the Packet Switching Node which provides Defense Secure Network connectivity for the entire network. The scope of the command information and technical support provided encompasses the Commander and Staff, and separate support activities. Plan and manage all Global re-stationing, re-basing and transformation IT projects. Information Assurance Manager (IAM) (INFOSEC), responsible for all aspects of Information Systems Security.

Develop, implement and maintain information assurance and system security policy, standards, guidance, contingency of operation plans, disaster recovery, and certification and accreditation requirements. Conduct risk and vulnerability assessments, evaluations, audits, and reviews related to Information Mission Area. Terminal Area Security Manager

(TASM)and program manager for Common Access Card (CAC)/Public Key Infrastructure (PKI). Supports contingency operations and force protection. Representative between the Garrison and higher HQs in all IT matters. Maintain on-call status for emergency system support. Advise other SA’s instructing them on both work and administrative matters. Listen and resolves complaints, completes serious disciplinary problems involving key employees, and effects minor disciplinary measures such as warnings and reprimands. Makes decisions on work problems presented by subordinates.

USAG Franconia

NA, AE United States

04/2004 - 10/2006

Hours per week: 50

Series: 2210 Pay Plan: GS Grade: 09

Assistant Information Management Officer (This is a federal job)

Supervisor: Mr. Timothy Alsop 314-***-****)

Okay to contact this Supervisor: Yes

Local Area Network (LAN) and MS Windows XP/2003 Systems Administrator (SA) in a MS Windows 2003 Active Directory (AD) Domain, Senior Top Level OU Administrator, asst. Information Management Officer (IMO) and asst. Telephone Control Officer (TCO) for the 98th ASG. Project Manager for AD Migration of over 5000 objects, develop and implement migration and integration plans. Provide problem solving advice and assistance to SAs within the 98th ASG footprint. Establish, maintain and implement information management and system security policy, standards, guidance, and contingency of operation plans that directly affect the 98th ASG area of operation. Provide guidance to subordinate IMOs on procurement using established policies and procedures related to Information Mission Area. Conduct studies, organize and evaluate complex information data system requirements and perform the systems analysis and design of information IAW Army Knowledge Management Goals. Responsible for the information life cycle program management in accordance with established policies and procedures; file, print and backup services; implementation and configuration of WINS, DNS, DHCP, TCP/IP, RAID, RAS, FTP and NetBIOS; local area network and system security; Provide and manage maintenance, desktop support, disaster recovery, system administration, DMS, Script Logic/Desktop Authority, Symantec Ghost Solution Suite and UpdateExpert. Manage over 2000 user accounts, 2000 workstations and 40 servers; Install, configure, troubleshoot and use MS Office 2002/2003, Windows XP/2000 Pro, 2000 /2003 Server. Design, install, configure and maintain Veritas High Availability, Data Protection and Disaster Recovery solution. Administer File, Print and IIS Servers. Design, engineer, install and test the Inside Cable Distribution System (ICDS). Troubleshoot, repair, and maintain LANs. Develop, coordinate and integrate information requirements for products, services, software, hardware, systems and facilities. Maintain an on-call status for emergency system support. Setup, configure and operate Tandberg and Picture Tel Video Teleconferencing (VTC) systems to communicate with USAREUR and DVS-G.

Education:

High School Fergus Falls, MN United States

High School or equivalent 06/1978

Relevant Coursework, Licenses and Certifications:

MOC 803 Administering Microsoft Windows NT 4.0 (05/01/2000) Information Systems Security Course MOC 803 Administering Microsoft Windows NT 4.0 MOC 922 Supporting Microsoft Windows NT 4.0 Core Technologies MOC 578 Networking Essentials MOC 688 Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 MOC 2151 Microsoft Windows 2000 Network and Operating System Essentials MOC 2152 Implementing Microsoft Windows 2000 Professional and Server MOC 1560 Updating Support Skills from Microsoft Windows NT 4.0 to Microsoft Windows 2000 MOC 1561 Designing Microsoft Windows 2000 Directory Services Infrastructure MOC 1592 Creating and Managing Web Solutions Using Microsoft FrontPage 2000 US Army Information Assurance Management Staff Course DMS Defense Messaging System MOC 2273A Managing and Maintaining a Microsoft Windows Server 2003 Environment IACND Information Assurance Computer Network Defense Training Program

LICENSES/CERTIFICATES:

CompTIA Security + CE

CompTIA Newtork +

Microsoft Certified Professional

Information Assurance Manager

Defense Messaging System

Organizational Unit Administrator

Information Assurance Computer Network Defense Training Program

Job Related Training:

MOC 803 Administering Microsoft Windows NT 4.0 (05/01/2000)

Information Systems Security Course

MOC 803 Administering Microsoft Windows NT 4.0

MOC 922 Supporting Microsoft Windows NT 4.0 Core Technologies

MOC 578 Networking Essentials

MOC 688 Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0

MOC 2151 Microsoft Windows 2000 Network and Operating System Essentials

MOC 2152 Implementing Microsoft Windows 2000 Professional and Server

MOC 1560 Updating Support Skills from Microsoft Windows NT 4.0 to Microsoft Windows 2000

MOC 1561 Designing Microsoft Windows 2000 Directory Services Infrastructure

MOC 1592 Creating and Managing Web Solutions Using Microsoft FrontPage 2000

US Army Information Assurance Management Staff Course

DMS Defense Messaging System

MOC 2273A Managing and Maintaining a Microsoft Windows Server 2003 Environment

IACND Information Assurance Computer Network Defense Training Program

Information Assurance Manager

Defense Messaging System

Organizational Unit Administrator

Information Assurance Computer Network Defense Training Program

CompTIA Network + and CompTIA Security + CE

Implementing and Supporting Windows 10

CASP

Technical Security Reviewer Course

CP34 Intermediate Course, completed 28 July 2017

CISSP

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