Starlyn Smith

**** ********** **

Oklahoma City, OK 73132

405-***-****

aduqct@r.postjobfree.com

Objective: To assist company in the different areas. As needed:

Qualification: 10+ years in Human Resources, Background checks, Recruiting, Auditing Compliance:

Qualification & Skilled Proficiencies

Recruit, Retain, Train, help motivate employees to achieve business goals.

Interview Screen Applicants, Reference checking, Run MVR’s,Applicant Testing

Prepare/Ran Background Reports

Met/delivered training programs,

Presentations of insurance benefits, and Compensation needs. Act as an advisor &recommend solutions. Conduct job evaluation &coordinate approval process.

Counsel employees on benefit plan options

and employee eligibility, Liaison between

employee and insurance company’s

Prepared Benefit Plan &Benefit Records

Specialized EEOC, training, compensation, benefits. Excellent administrative skills clerical, Data Entry, A/R &Accounts Payable misc accounting procedures.

Develop Staffing plans in conjunction w/management

Dealing with Conflict Resolution

Oversee DOT Compliance of employee relations, benefits, compensation.

Update Company policies and procedures and Federal and State employment law along with DOT Compliance.

Outstanding computer skills, including Lotus Notes, One Note, Word, Excel, Microsoft Office, Peachtree Accounting

Co – Owned Automotive Shop: HR, Bookkeeping, various accounting, invoice, taxes (15yrs) recruit, retain, and help motivate employees to achieve business goals.

Excellent analytical and problem solving skills, Effective listening skills, ability to effectively interact with a diverse employee population.

1998: Metro Tech: Advance AS400/RPG Programming.

1990: Bachelor of Science of Business Administration/minor in Marketing

University of Phoenix, Arizona

1988: Associate of Applied Science (Dietetics)

Central Arizona College, Coolidge, Arizona

CERTIFICATIONS:

3/1990: Marketing 5/1990: Legal Secretary

9/1987 : Community Nutrition Worker 5/1978: Clerk Typist

5/1999 : RPG Advanced Programming Cert

EXPERIENCE

2008-Current: Adfitech Edmond, OK 405-***-****

Mortgage Auditing firm,

Review Folios/Files on computer per the

Client needs: Index each doc to the correct area corresponding area required.

Proficient Computer skills, Word, Excel, Microsoft Office Pull info from core Docs, Data entry per client needs.

Update Adifnet procedure, how to post to the web.

Post Commitments on the web to Adfinet per client requirements.

Achieve goals

Background checks

Analyze Credit Reports

Order Tax Transcripts

Order Work History from various sites

900 Work history

Verify all employment and Banking

2003-2006: HR Generalist: SMX Trucking Company

Oklahoma City, OK 405-***-****

Recruit, Retain, Train, help motivate employees to achieve business goals

Interview Screen Applicants, Reference checking, Run MVR’s

Prepare/Ran Background Reports

Met/delivered training programs,

Presentations of insurance benefits, and Compensation needs

Oversee DOT Compliance of employee relations, benefits, compensation

Update Company policies and procedures and Federal and State employment law along with DOT Compliance

Computer skills, data entry, including Lotus Notes, One Note, Word, Excel, Microsoft Office, Peachtree Accounting

2000-2003: Customer Service: Cingular Wireless (CallCenter)

Oklahoma City, OK

Received and answered customer questions, complaints, and billing inquiries. Answers questions regarding operation of phones and accessories; explains proper phone usage.

Sell wireless services, corresponding products and enhanced services. Help collect past due balances. Process credit applications and activates service. Maintained appropriate records, prepare required reports, and update customer accounts on a computer terminal.

Support and backup the sales and store operations, i.e., take customer payments, over the counter exchanges

Assist customers with routine requests, questions and concerns through research and resolution. Handled telephone contacts. Provided pricing and service information

Coordinate with all sales channels for retention efforts on existing customer base.

1999-2001: Programmer: Braums Ice Cream Inc

Oklahoma City, OK

Wrote code RPG IV-ILE

Compile written code in correct library.

IT PC Help Desk, assist users with software and hardware issues.

Ran nightly back up tapes, in IT

Ran year end, month end reports,

ran companies year end W2’s

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