LEWELLYN REGINALD MAISTRY

860**********

OBJECTIVE

I have over twelve years of customer service experience and possess excellent organizational skills. My work is my pride and prioritize all the values and respect in all my professional endeavors

EXPERIENCE

FMS Group

2022 -

Debt Counseling

Customer service

Sales executive

WOT Conversions

2019 - 2021

Owner

Ensure quality service is provided

Assign tasks to staff

Co-ordinate resources

Manage inventory

First National Bank

2015 - 2018

Relationship Manager

Understand customer needs and develop plans to address them Identity key staff in client companies to cultivate profitable relationships

Resolve customer complaints quickly and effectively Forward upselling and cross selling opportunities

Promote high quality sales

Aim to preserve customers and renew contracts

Approach potential customers to establish relationships 2012 - 2015

Team Leader

Create an inspiring team environment with an open

communication culture

Set clear team goals

Delegate tasks & set deadlines

Oversee day to day operation

Monitor team performance and report on metrics

Motivate team members

Discover training needs & provide coaching

Listen to teams members feedback & resolve any issues or conflicts

Recognize high performance & reward accomplishments Encourage creativity and risk taking

CONTACT

aduqbs@r.postjobfree.com

068*******

38 Jade Crescent Pietermaritzburg

SKILLS

First Aid Official

Fire Warden

Health And Safety Officer

REFERENCE

Nathan Montegue - "First National

Bank"

aduqbs@r.postjobfree.com

064*******

Bianca Naidoo - "Standard Bank"

aduqbs@r.postjobfree.com

072*******

Edmund Ellery - "FMS Group"

aduqbs@r.postjobfree.com

061*******

2009 - 2012

Sales Consultant

Inform customers about digital banking services

Collect & review financial information

Identify customers needs and recommendations

Cross sell financial services & products

Draft legal documents

Assist with retirement planning, loan applications, stock investments & other services

Recommend insurance products

Research the latest market trends to identify opportunities Analyze investment plans

Monitor transctions & financial procedures

2006 - 2009

Teller

Process financial transactions including forex

Cash up

Provide a query resolution service

Pietermaritzburg Fresh Produce Market

2005 - 2006

Receiving Clerk / Stock Controller

Inspect deliveries

Ensure goods are excellent quality

EDUCATION

Woodlands Secondary School

2004

Matric

Bank Seta

2009

NQF Level 5 Strategic Customer Relationships s

Institute of Banking

2010

Certification In Banking

FSB Lesolo

2012

Regulatory Examination Representatives

Bankseta

2018

NQF Level 6 Financial Markets & Instruments

Contact this candidate