Receiving Clerk Customer Service
Resume:
LEWELLYN REGINALD MAISTRY
OBJECTIVE
I have over twelve years of customer service experience and possess excellent organizational skills. My work is my pride and prioritize all the values and respect in all my professional endeavors
EXPERIENCE
FMS Group
2022 -
Debt Counseling
Customer service
Sales executive
WOT Conversions
2019 - 2021
Owner
Ensure quality service is provided
Assign tasks to staff
Co-ordinate resources
Manage inventory
First National Bank
2015 - 2018
Relationship Manager
Understand customer needs and develop plans to address them Identity key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively Forward upselling and cross selling opportunities
Promote high quality sales
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships 2012 - 2015
Team Leader
Create an inspiring team environment with an open
communication culture
Set clear team goals
Delegate tasks & set deadlines
Oversee day to day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs & provide coaching
Listen to teams members feedback & resolve any issues or conflicts
Recognize high performance & reward accomplishments Encourage creativity and risk taking
CONTACT
***.*********@*****.***
38 Jade Crescent Pietermaritzburg
SKILLS
First Aid Official
Fire Warden
Health And Safety Officer
REFERENCE
Nathan Montegue - "First National
Bank"
******.********@***.**.**
Bianca Naidoo - "Standard Bank"
******.******@************.**.**
Edmund Ellery - "FMS Group"
******@********.**.**
2009 - 2012
Sales Consultant
Inform customers about digital banking services
Collect & review financial information
Identify customers needs and recommendations
Cross sell financial services & products
Draft legal documents
Assist with retirement planning, loan applications, stock investments & other services
Recommend insurance products
Research the latest market trends to identify opportunities Analyze investment plans
Monitor transctions & financial procedures
2006 - 2009
Teller
Process financial transactions including forex
Cash up
Provide a query resolution service
Pietermaritzburg Fresh Produce Market
2005 - 2006
Receiving Clerk / Stock Controller
Inspect deliveries
Ensure goods are excellent quality
EDUCATION
Woodlands Secondary School
2004
Matric
Bank Seta
2009
NQF Level 5 Strategic Customer Relationships s
Institute of Banking
2010
Certification In Banking
FSB Lesolo
2012
Regulatory Examination Representatives
Bankseta
2018
NQF Level 6 Financial Markets & Instruments
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