Valentin Dmitriev Jr

Knoxville, TN *****

aduq49@r.postjobfree.com

+1-865-***-****

** ***** ** *** ********** industry from mechanic, parts counter/delivery tech, service writer, warehouse supervisor, loader/unloader, tire technician, doing my own repairs, and always providing the best customer service possible.

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Customer Service/Sales Advisor

Big O Tires - Knoxville, TN

June 2022 to Present

Create work orders based on customers complaints, gather all information regarding customer's vehicle and financial responsibility for billing purposes, determine customer needs, provide customer with continuous updates/progress, get authorization for all repairs with accurate estimates and quotes, always providing the best customer service to give the customers a reason to trust and rely on our commitment to quality service for all their vehicle needs.

Service Writer/Advisor

Kubota of Knoxville - Knoxville, TN

August 2021 to June 2022

Create work orders based on customers complaints, gather all information regarding customer's vehicle and financial responsibility for billing purposes, determine warranty coverages, provide customer with continuous updates/progress, get authorization for all repairs with accurate estimates and quotes, always providing the best customer service to give the customers a reason to want to come back to us! Service Writer

MHC Kenworth - Knoxville, TN

October 2017 to July 2021

Create work orders based on customers complaints, gather all information regarding customer's vehicle and financial responsibility for billing purposes, determine warranty coverages, provide customer with continuous updates/progress, get authorization for all repairs with accurate estimates and quotes, always providing the best customer service to give the customers a reason to want to come back to us! Tools used in the job include AS400, Mitchells Truck Repair Labor/Price Guide, Microsoft Excel/Word, KTB time and attendance software, Cummins Rapid serve, PACCAR eportal system for vehicle look-up and warranty coverages, Web Ecat for older vehicles, AS400 Parts look up and invoicing, also parts delivery to customers obtaining signatures and payments when needed.

STIHL Power Equipment/Hardware Associate

Rural King Farm & Home Store - Knoxville, TN

April 2017 to July 2021

assist customers in finding what they want and selling steel power equipment Service Writer

The Pete Store-Peterbilt of Knoxville

July 2016 to September 2017

July, 2016 -

Create work orders based on customers complaints, gather all information regarding customer's vehicle and financial responsibility for billing purposes, determine warranty coverages, provide customer with continuous updates/progress, get authorization for all repairs with accurate estimates and quotes, always providing the best customer service to give the customers a reason to want to come back to us! Tools used in the job include AS400, Mitchells Truck Repair Labor/Price Guide, Microsoft Excel/Word, KTB time and attendance software, Cummins Rapidserve, PACCAR eportal system for vehicle look-up and warranty coverages, Web Ecat for older vehicles, AS400 Parts look up and invoicing, also parts delivery to customers obtaining signatures and payments when needed.

Supervisor

Carter Express, Inc

September 2017 to September 2017

August 2009 to August 2013

Supervise the flow of freight and returnable containers from suppliers to the Toyota plants and back to the suppliers.Record and communicate the daily progress to TEMA and Carter Express facility manager. Service Writer

Quality Companies, LLC

August 2015 to March 2016

Using AS400/TMT for 5 months then switching over to Karmak Fusion, doing detailed service and repair orders, invoicing parts and labor used on each vehicle, keeping track of vehicles in inventory and vehicles being assigned to lease drivers for DOT and Lease purchase Using Salesforce to keep track of leased drivers and trucks in order recd, and Kissflow to submit orders that were estimated and sent up for approval to be repaired Dealt daily with drivers and Quality Leasing to coordinate work to be done to complete work and drive up company profits.

Warehouse Supervisor

MARRc, LLC

September 2014 to May 2015

Computer recycling and parts distribution to customers Warehouse/Order Technician-driver

Government Scientific Source

November 2013 to August 2014

Providing lab supplies and equipment for government facilities, occasional delivery driver when needed. https://www.ziprecruiter.com/candidate/resume 1/2

Supervisor/Facility Manager

ProTrans International

June 1998 to August 2008

Managed the dock and office personnel, customer service, linehaul planning, LTL routing, consolidated loads to and from our facility as well as linehaul directs. Facility Manager/Supervisor

ProTrans

January 1998 to January 2008

Education

Diploma in Automechanics

Horace Maynard High School

Skills

• Customer Service (10+ years)

• Microsoft Word (10+ years)

• Sales

• Microsoft Office (10+ years)

• Time Management (10+ years)

• Excel (10+ years)

• Conflict Management (10+ years)

• Computer Literacy (10+ years)

• Sales Experience (10+ years)

• Automotive Repair (10+ years)

• Data Entry (10+ years)

• Management (10+ years)

• retail sales (10+ years)

• Office Experience

• 10 Key Calculator

• Powerpoint

• Receptionist

• Microsoft Excel

• Microsoft Outlook

• Mechanical Knowledge

• Warehouse Supervisor Experience

• Vehicle Maintenance

• Facilities Management

• Delivery Driver Experience

• Salesforce

• Freight Experience

• Inventory Control

• Logistics

• Mechanic Experience

• Merchandising

• Oil Change

• Procurement

• Shipping & Receiving

• Auto Estimating

• Brake Repair

• Office Management

• Purchasing

• Suspension

• Warehouse Management

• Welding

• Forklift

Certifications and Licenses

Driver's License

Contact this candidate