Post Job Free

Resume

Sign in

Staffing Coordinator Customer Service

Location:
Palm Harbor, FL, 34684
Posted:
January 16, 2023

Contact this candidate

Resume:

DREAMA OWENS

**** ***** ***, **** ******, FL ****3 414-***-**** adupym@r.postjobfree.com

SR. STAFFING/WORKFORCE COORDINATOR

Dedicated and focused Staffing Coordinator who excels at prioritizing, multi-tasking and following through to achieve project goals. Employee relations, performance management, organizational development, health services, and talent acquisition. Engage closely with the Executive leadership team to establish and implement our comprehensive workforce strategy and planning in support of hospital staffing needs. CORE COMPETENCIES

Workforce Management Training and Development Scheduling Recruitment Supervision Strategy Development Organizational Skills Team Building Project Management Skills Analysis CAREER PROGRESSION

Omnicell

Staffing Coordinator 6/2022-Current

Key Achievements

• Schedule interviews and meetings, coordinating with candidates and hiring managers across various time zones

• Create and maintain job requisitions in applicant tracking system

• Manage shared Recruiting inbox, responding to requests and questions from internal and external customers quickly and accurately

• Update candidate records and job postings in recruiting systems

• Identify opportunities to improve candidate experience and process efficiencies

• Maintain accurate and well-ordered documentation to ensure compliance and business continuity

• Make travel arrangements for visiting candidates as needed

• Additional administrative support, such as posting jobs to third party websites, employee referral tracking, entering purchase requests and new vendor requests HCA Healthcare

Clinical Staffing Analyst 1/2020 – 2/2022

Key Achievements

• Develop and establish strong and effective working relationships with Clinical Program leadership and other departments

• Responsible for creating nursing and staff support schedules from draft approvals and postings as well as shift to shift staffing of units

• Collaborate with Director of the respective units

• Complete the nursing staff schedules consistent with the collective bargaining agreement

• Timekeeping/Payroll data input, adjustments and corrections Froedtert Medical Center

Sr. Staffing Coordinator 4/2018 – 1/2020

Key Achievements

• Under general supervision coordinate intake, triage, and disposition of care needs of patients in the Maternal Fetal Care Center

• Maintenance of program and clinic schedules and triage of a high volume of incoming calls

• Requires superior organizational skills, collaboration skills and a focus on customer service during all interactions

Clement Manor

Staffing Coordinator/Recruiter 7/2017 – 4/2018

Key Achievements

• Supervision and scheduling for 100 employees within nursing staff

• Recruiter for Medical Staff (RN, LPN, PCA and Med Techs)

• High volume calls made daily 100+

• Schedule a high number of interviews daily via Outlook

• Taleo, Workday and Kronos

• Coordinate full-time, part-time and PRN staff to ensure the highest productivity at the lowest possible cost to the department

• Maintain agency personnel records including hours worked, licenses, orientation, evaluations, etc

• Payroll using the Kronos system

• Worked on 50-60 open requisitions

St. Luke’s ER Department

Staffing Coordinator 4/ 2016 – 7/2017

Key Achievements

• Coordinate staffing for all units based on projected needs as identified by department leadership

• Verify staffing needs, arrange appropriate coverage through available resources and reports status of staffing event to leadership

• Process scheduling data and completes related records for payroll Fransican Villa

Nursing Scheduler 8/2013 – 4/2016

Key Achievements

• Works closely with the recruiting, credentialing, and onboarding teams to ensure that all new physicians are cleared for shift work

• Verify staffing needs, arrange appropriate coverage through available resources and reports status of staffing event to leadership

• Assists Department Charge Nurse and/or Manager with on-call schedule for staff, including updates/changes

Eastcastle Place

Nursing Scheduler/Recruiter 7/2005 – 8/2013

Key Achievements

• Supervision and scheduling of 150 employees within nursing staff

• Recruiter for Medical Staff (RN, LPN, PCA and Med Techs)

• High volume calls made daily 100+

• Schedule a high number of interviews daily via Outlook and Google Calendar

• Taleo, Workday, HireRight and Kronos

• Helped with Onboarding procedures and paperwork

• Orientate new nursing staff upon hire with mandatory policy and procedures

• Maintains accurate records of staffing allocations for purpose of communication, data collection and billing services.

• Assists department Managers with staffing work schedules provide optimum development of work force

• Worked with up to twenty-five requisitions at a given time

• Assisted five recruiters

TECHNICAL SKILLS & PROFESSIONAL DEVELOPMENT

Microsoft Office Suite: Excel, Word, Power Point, Outlook EDUCATION

Upper Iowa Associates Degree in Liberal Arts Milwaukee, WI



Contact this candidate