Administrative Assistant Service Worker
Resume:
Curriculum Vitae
Samantha Smith
Philadelphia, Pa. 19142
adupv2@r.postjobfree.com
Career Summary
My achievements during my twenty (25) years of professional work in Human Services include, but are not limited to supervision and coordination of program operations among various populations such as delinquent and dependent children and youth, IDD youth and adults, and families receiving Child Protective Services; developed individual and family service plans to address social, behavioral, medical, and psychological needs of children, youth, and adults serviced. Prepared reports of outcome measures for case review. Created Policy & Procedures to ensure standards of overseeing agencies were adhered to and outcome measures were met. I am a Certified Nurturing Parenting Facilitator, City of Philadelphia Department of Human Services Parent Action Network Facilitator, where 75% of participants who completed sessions reported an increase in positive reunification with children and families. I have experience as a Crisis Intervention Worker to children and youth with Behavioral Health crisis in Philadelphia County. Served as a Field Instructor to senior BSW & MSW students from Widener University while training and supervising them for preparation upon graduation to be employed in the Human Services field.
EXPERIENCE:
High School Social Worker
KIPP Dubois Collegiate Academy 9/2022-Present
Provides group or 1:1 counseling service to students with and without IEPs by using research. Also work directly with students and families to provide effective, high-quality interventions, evidence based social and emotional practices.
Provides prevention, intervention, assessment, and collaboration to ensure the needs of the student are met.
Build relationships and collaborate with external education and social services professionals to develop appropriate agency services for students and families.
Facilitate professional development for teachers to help them understand child development and how it affects student performance academically and social/emotionally.
Supervise and mentor social work interns when needed.
Conduct interviews with students, family members, and School staff members to gather information about each student’s social, emotional, and behavioral needs; help all constituents integrate information to best meet the student’s needs.
Serve as the building lead for crisis intervention, managing crisis protocols from referral through to transition back to school.
Assist students, teachers, and families to develop solutions to family and community factors that influence students’ capacity or ability to learn.
Participate on school staff teams to develop policies and practices to proactively build school culture including opportunities for team building and collaboration among students.
Bethanna 4/2018-9/2022
Community Umbrella Agency 8 (CUA 8) Director Intervention/Prevention
Ensures that CUA has an array of Evidence-based and other supportive services interventions necessary to achieve the targeted goals of improving the safety, permanency, and well-being of children, youth, and families.
Coordinates/Implements strong and meaningful linkages to educational, behavioral, and physical health services for each child within the CUA when applicable.
Manages the CUA- Community-Based child abuse prevention programs according to the timelines and standards established by the City of Philadelphia department of Human Services (DHS).
Directly Supervises the Intervention/Prevention Supervisor, (3) Well-Being Specialist, (2) Life Skills Coaches, and (1) Administrative Assistant.
Ensures that weekly administrative and clinical supervision of subordinate staff occurs.
Ensures collaboration with Case Management units to coordinate assignments of tasks to intervention/prevention staff working with children, youth, families served and providers to enhance well-being, life Skills, visitation, Aftercare, and mentoring services.
Work collaboratively with all Internal and External stakeholders to build stronger working relationships to improve communications and accountability with all parties which include contracts and budget monitoring to ensure appropriate allocations and expenditures.
Facilitate and oversee training of all In-Home Safety Cases and Case Manager Supervisor and Case Managers assigned to these cases.
Oversees creation of CUA Case Management Policy & Procedures Manual and any updates required.
Project Transition 3/2017 to 3/2018
Community Director
Provided Individual therapy to members who have been diagnosed as Intellectually Disabled, and Dual Diagnosed. Developed treatment plans, provided crisis management interventions and therapeutic techniques to manage all crises with members residing in the residential support program.
Provided leadership and supervision to (1) Social Worker, (2) Clinical Therapist, (2) Case Managers, (1) Residential Advisor Supervisor, (5) Residential Advisors, (1) Peer Specialist, and (1) Administrative Assistant.
Facilitated therapeutic groups to include psycho education, Motivational interviewing, and preparation to integrate and enhance self-sufficiency. Oversee the management structure and staffing within the agency to ensure adequate coverage for programs.
Responsible for the development of staff and systems to successfully operate a comprehensive program that enables Members to transition to self-sufficiency and independence.
Improve the operational systems and processes, policy and procedures in support of organization’s mission by evaluating members on a regular basis.
Oversee/Manage and increase effectiveness/efficiency of case management services to improve quality of care and outcome measures for Members in Residential program. Collaborate with Community Behavioral health (CBH) for weekly reviews, authorization for services, and contract/budget monitoring.
Organize, manage and monitor inspection processes to ensure standards and regulatory compliance are met. Assure compliance with regulatory standards and requirements as well as fidelity to treatment modalities within the program. Also reviewed contracts and budget monitoring to ensure appropriate allocations and expenditures.
Northeast Treatment Center (NET) 9/2015 to 2/2017
Community Umbrella Agency 1 (CUA 1) CUA Case Manager Director
Provided oversight and supervision to five (5) CUA Case Manager Supervisors, (25) Case Managers, (5) Support Staff, and (1) Administrative Assistant.
Responsible for the management and oversight of all program operations to ensure the safety of children, youth and families referred by Philadelphia Department of Human Services (DHS). Maintain full compliance with the service delivery standards in accordance to Safety Practice Model of Improving Outcomes for Children and best practice standards established by (DHS) for CUA and state regulations.
Assure that necessary data is collected, documented and utilized in program development to enhance overall program needs and meet outcome measures established.
Assures that Case management team follows DHS practice guidelines.
Provide weekly supervision with Case manager supervisors to review cases for permanency, reunification, case closing, and individual staff development.
Wordsworth CUA 5 1/2014 to 9/2015
CUA Case Manager Supervisor
Directly supervise (5) Case managers and (3) Support Staff in providing such functional areas as permanency, reunification, adoption, foster care, kinship care, in-home safety, counseling and referrals for services to assist with enhancing protective capacities of caregivers to ensure safety of children and youth.
Reviewed development and implementation of the family’s single case service plans to ensure outcome measures are met.
Oriented Case Managers and Support staff with appropriate laws, regulations, policy and procedures, and DHS CUA Guidelines to ensure standards are met.
Collaborated with other public and private agencies and institutions to exchange information and develop resources relating to services for children, youth and families we serviced.
Wordsworth 1/2013 to 1/2014
IHPS Supervisor
Directly supervised and worked with (5) Case Managers, each with (5) cases totaling (25) families/households.
Performed and documented case reviews based on service level requirements monitoring all case documentation to ensure compliance with agency program and Philadelphia department of Human Services (DHS) contact standards.
Provided weekly supervision to review documentation of progress in meeting family’s service plans and ensuring safety of children and youth. Also, reviewed Case Manager’s professional development plan.
Collaborated with DHS staff when necessary to resolve any service delivery issues, request and attend collaborative meetings to ensure quality of service delivery and service plan agreement.
Turning Points for Children (formerly Children’s Aid Society of Pa. 1/2009 to 1/2013
IHPS Social Worker
Responsible for face-to-face home visits with DHS safety risk cases to prevent placement of children.
Complete assessment and develop safety plan to prevent placement with goal to enhance parental capacities for case closure.
Provide resource referrals to family to help meet service plan goals and objectives.
Collaborate with DHS, lawyers, medical providers, school personnel, and other professionals to better serve family needs.
Children’s Aid Society 11/2005 to 1/2009
SCOH Social Worker
Manager of caseload of in-home protective services, providing clinical and counseling service to children, youth and their families.
Liaison between at-risk families and Philadelphia department of Human services to assist in goal achievement to meet DHS guidelines and regulations.
Facilitated meetings provide leadership and work effectively with an interdisciplinary team.
Visited the home weekly to review goals and objectives of the family, while ensuring safety of the children in the home.
Children’s Aid Society 11/2001 to 11/2005
Time Out for Teens and Tots Social Worker / Recruiter
Recruit, screen and select teen mothers for Parenting Program
Facilitator of group and developer of weekly curriculum for each teen and their child (ren).
Teacher of Life skills, job preparations, and effective parenting.
Co-facilitated the parenting program to strengthen parenting skills and teaching child development stages.
EDUCATION: Master of Social Work Administration, Social Work, Clinical Practice, May 2012
Widener University, School of Social Work and Health Professions.
Bachelor of Social Administration, Social Work, Graduated December 1997
Mansfield University, School of Social Work
Affiliations:
Child Welfare Direct Service Worker Certified
Child Welfare Supervisor Certified
Nurturing Parenting Facilitator Certified
DHS Parent Action Network (PAN) Facilitator Certified
Families and School Together (FAST) Certified
DHS Leadership Academy Graduate
References:
Benita Williams (former supervisor)
Executive Director Philadelphia Children’s Alliance
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Lawrence Bracy (former supervisor/Collegue)
Bethanna Prevention/Intervention Supervisor
267-***-**** (mobile)
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Brenda Kinsler (former Colleague)
Retired Social Worker
Brittany Schuler, PhD, LSW
Assistant professor
School of Social Work
Temple University College of Public Health
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Adrianne Rice (Personal/Friend)
Extended Stay General Manager
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