Sheila Smith

***** ** *** ***

Bladenboro, NC ***20 910-***-****

Email: adupuf@r.postjobfree.com

Professional Summary: Dependable, Flexible, Hard worker, Enthusiastic, Keyboarding skills, Patient, Friendly, Highly motivated, takes pride in doing a good job, Organizational skills, Adapts well to change, Team work, Honest, Energetic, Eager and willing to learn, Good listener, Follows instructions, Works independently with little or no supervision.

Skills:

•Learning Strategies

•Service Orientation

•Monitoring

•Judgment and Decision Making

•Sales and Marketing

•Customer and Personal Service

•Clerical

West Bladen Assisted Living September 2018- March 2020

Experience:

Provided care to residents, administering medication, bathing, eating, and everyday hygiene to ensure healthier living.

Certified Medication Aide

Experience:

Call Associate Sept. 2013- Jan. 2014 Ebay Melbourne, Fl..

Provided excellent customer service. Answered large volume incoming calls, transferred calls, dealt with general inquiries and redirected customers to correct department. Excellent organizational abilities, paying close attention to detail. Adapt at working independently and as a team member, good interpersonal skill in dealing with a diversity of clients.

CNA1

Waterbrook Tabor City, N.C. Jul 2009-Jun 2013

Provided care to patients that need assistance in everyday living. Worked with Alzheimer and Dementia patients by assisting with activities to help with his/her memory loss.

CNA1/private duty

Self-employed Tabor City, N.C. Sep 2006- Jan 2009

Provided excellent one on one care for elderly client. Assisted client with everyday personal care and activities. Helped to maintain health. Transported to and from doctors’ visits and also grocery shopped and cooked meals for client. Provided emotional support and companionship.

Administrative Assistant

Carolina Behavioral Services Whiteville, N.C. Jan 2006-Aug 2006

Assisted in professional services for special needed children.

Scheduled appointments for clients and also administrator.

Contacted insurance companies to make sure clients were covered. Scheduled meetings for administrator and staff and also helped with payroll.

Cashier

Time Saver Whiteville, N.C. Mar 2001-Feb 2004

Provided excellent customer service. Collected money for purchases, recorded inventory for manager and collected data when closing store and change of shifts. Stocked merchandise.

Behavioral Technician

Carolina Behavioral Services Whiteville, N.C. Jan 1999- Oct 2000

Provided professional services for children with learning disabilities. Redirected client with positive coaching. Prepared notes for employer to record progress on client.

Call Associate

BB&T Call Center Whiteville, N.C. Jun 1998- Dec 1998

Provided professional detailed information for customers concerning his/her accounts. Placed stop payments on checks, ordered checks, transferred funds from one account to another. Researched problems to give account holder accurate information.

Education:

Certified Medication Aide 2015

Certificate: Phlebotomy Dec 2010

Tender Care Training School Augusta, GA.

Certificate: Certified Nursing Assistant Jun 2006 Southeastern Community College Whiteville, N.C.

High School Diploma: High School Curriculum Jun 1988 Frederick High School Frederick, MD.

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