Customer Service Front Desk
Resume:
Patricia A Cannon
**** ****** **** ***, * Blue Springs, MS. 38828
662-***-**** (Cell)
Objective
A challenging and rewarding position with a stable company where my professional skills in leadership, problem solving, communication, and organizational background can be effectively utilized to the growth and development of the organization.
Experience
IQor Tupelo, MS
October 2013- Present Senior Agent AQ Specialist
Managed Escalated Incoming calls
Trouble shoot technical and billing issues
Partner with HR and the training team to ensure efficiency 2009 – 2013 New Corp/Customer Service Rep
Customer Service.
Implemented training course for new hires
Marketing Reservation
Customer Orientated
Sleep Inn Suites, Tupelo MS Staff Management
January 2002 - October 2004
Manage and assist employees.
Ensure proper and efficient daily operations
Customer Orientated
Customer Orientated
Comfort Inn, Tupelo, MS
Front Desk Clerk
Night Auditor
Customer Service
Handled all Reservations
Customer Orientated
Education
University of Mississippi, Oxford M
Fall 2001-Spring 2004 B.A., Business Administration Special Skills
Excellent Communication /Customer Service Skills
Computer Skills Microsoft Office Proficient
Team Player
Dependable and Trustworthy
Positive Attitude
Special Awards
and Recognitions
NEW Employee of the Month for November 2008 and June 2011
Protection Plan Premier Promoter Club
Customer Service Award Certificates
Excellent Attendance Awards
Business and Personal References:
Bishop Albert Smith
1102 CR 85 Bratton Rd
New Albany, MS. 38652
5 years
Gloria Webber
PO Box 148
Sherman MS., 38869
25 years
Rev. Artie Webber
PO Box 148
Sherman, MS. 38869
40 years
Mr. Walter Moore
Principle East Union Attendance Center
1548 Hwy 9 south
Blue Spring, MS. 38828
Ms. Carolyn Spalding
General Manager Comfort Inn
1190 N. Gloster St
Tupelo, MS. 38804
Renee Bell
Human Resource Manager
Bauhaus Furniture Group
Saltillo, MS
662-***-**** Ext. 1010
Contact this candidate