Andree Dean
Apt ***
Midlothian, VA 23114
***********@******.***
Looking for a new challenge in a new environment
Work Experience
Field Sales Support Coordinator
DePuy Synthes Joint Reconstruction, a Johnson & Johnson Company
August 2016 to June 2019
Work as Field Sales Support Coordinator in an orthopaedic sales office, billing hospitals for items used in surgery. Answer phones and give pricing to Sales Associates. File invoices and deal with billing and contract questions. Assist in resolving discrepant and/ or delinquent invoices.
Billing Coordinator
Commonwealth Surgical Solutions, Inc., a distributor for DePuy Orthopaedics, a Johnson & Johnson Company - Richmond, VA
April 2012 to August 2016
Work as Billing Coordinator in an orthopaedic sales office, billing hospitals for items used in surgery. Answer phones and give pricing to Sales Associates. File invoices and deal with billing and contract questions. Assist in resolving discrepant and/or delinquent invoices.
Billing Coordinator
Commonwealth Surgical Solutions, Inc., a distributor for DePuy Orthopaedics and DePuy Spine Billing Coordinator, a Johnson & Johnson Company
September 2008 to June 2012
Work as Billing Coordinator in an orthopaedic/spine sales office, billing hospitals for items used in surgery. Answer phones and give pricing to Sales Associates. File invoices and deal with billing and contract questions. Assist in resolving discrepant and/ or delinquent invoices.
Billing Coordinator
DePuy Orthopaedics, a Johnson & Johnson Company
August 2001 to August 2008
Worked as Billing Coordinator in an orthopaedic sales office, billing hospitals for items used in surgery. Answer phones and give pricing to Sales Associates. File invoices and assist in billing and contract questions.
Field Account Consultant
Covad Communications
November 2000 to June 2001
Worked as Field Account Consultant for an internet service provider, performed administrative duties, oversaw orders from beginning to end, contacted customers to give all information about their order, performed troubleshooting when problems arose.
Office Coordinator
Business Center August
1998 to October 2000
Worked as Office Coordinator for an executive suite group, overseeing receptionist, performed administrative duties for clients, tallied end of month charges, and made sure that tenants needs were met.
Wholesale Clerk
GMAC Commercial Finance
July 1995 to May 1998
Worked as Customer Relations Representative for an automotive financier, maintaining multi-million-dollar accounts with dealerships and individual accounts for customers.
Temporary Worker
Kelly Services
August 1994 to June 1995
Worked as professional temporary in various companies around Richmond including American Honda Motors, Circuit City Stores, Inc. (corporate office), and General Motors Acceptance Corporation. Completed job assignments with high recommendations.
Education
General Studies
J. Sargeant Reynolds Community College 1993
Midlothian High School 1988 to 1992
Skills
Customer Service, Microsoft Office, Receptionist, Data Entry, Salesforce (Less than 1 year), Outlook (10+ years), Microsoft Excel (10+ years), Word (10+ years), Billing (10+ years), As400 (10+ years)
Top Skills
• Excellent written, oral and interpersonal communication skills.
• Pricing
• Highly organized, dedicated with a positive mental attitude.
• Customer Relations
• Ability to work on multiple assignments and consistently meet Orthopedics deadline schedules.
• Skilled in working with Microsoft Windows, Microsoft Word, Microsoft Excel and AS400.
• Experience as a receptionist, general office with superior customer relation skills and problem-solving abilities.