Member Team Sales Manager

ELICK BOUVIER BRANDON Gilbert, AZ ***** adupnx@r.postjobfree.com

AUTOMOTIVE GENERAL MANAGER 480-***-**** /in/elick-brandon-57b74827

Profile

Highly reliable and results-oriented Automobile Sales Expert with extensive marketing development, customer service, and merchandising experience; exhibiting decades of advocating change and innovation for continuous improvement.

A self-motivated sales professional with an outstanding track record of utilizing skills and best practices to increase revenue, effectively responding to customer questions to facilitate sales closing processes.

Passionate and committed to providing direction and strategy in elevating company profile with target markets. Demonstrate the ability to coach and mentor staff in enhancing customer relationships to reach revenue targets.

Leverage the ability to train teams on proper closing, motivate exceptional customer service, and collaborate cross-functionally to improve product demos, enhance contract negotiation, and build long-term business relationships.

Core Expertise

Automotive Dealership Operations Management Automotive Sales Management Customer Retention Strategies Advertising Campaigns Employee Engagement CRM Systems Brand Development Inventory Control Sub-Prime Lending Contact Management Logistics Management Inventory Management Business Acumen Excellent Communication Skills Counseling & Monitoring Leadership Skills Integrity & Accountability Problem-Solving Strong Computer Skills

Technical Skills: DealerTrack DMS Google Workplace Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Professional Experience

GENERAL MANAGER Premier Auto Center Gilbert, AZ 2022 – Present

Managed various business initiatives to oversee the growth and development of the overall store activities and productivity.

Increased unit budget to meet business opportunities by recruiting and training various staff within three (3) months.

Oversaw sales, fixed operations, and inventory management; corrected the finance department on 11-day CIT/bucket to funded.

FINANCE MANAGER Acura Tempe, AZ 2019 – 2022

Successfully increased financial productivity by $300K per annum and oversaw initiatives to handle 50-75 deals per month.

Processed $1800 to $2000 Per Vehicle Retail (PVR) versus the national average of $800 to $900. Submitted deals to appropriate banking institutions or credit unions to maximize profit.

Enhanced knowledge of lender programs; developed profitable relationships with lender reps to increase productivity.

SALES MANAGER Bell Road Toyota Phoenix, AZ 2014 – 2017

Spearheaded and implemented strategic plans to increase revenues, managing a large inventory of vehicles and recruiting efficient sales staff to build positive customer experiences and deliver high satisfaction levels.

Assessed historical data and current trends to forecast sales and develop realistic goals and objectives for the sales staff.

Streamline processing in training and motivating a 12-member team to achieve defined goals and targets, collaborating and working individually to close sales and move vehicle inventory.

Generated new opportunities in closing sales, successfully moving 80% inventory and increasing gross profit by 100%.

SALES MANAGER Certified Benz and Beemer Phoenix, AZ 2013 – 2014

Managed an inventory of $14M+ by purchasing new and used vehicles through Manheim, OVE, on-demand Mercedes Benz and local auctions to increase the ability to meet customer needs.

Advocated professional development and motivated sales personnel to increase enthusiasm in achieving defined sales targets. Engaged with customers to achieve maximum satisfaction and substantial closing opportunities.

Directed 15 employees composed of six (6) internet managers responsible for online sales and nine (9) in-person sales associates.

Certified Benz and Beemer (Continued)

Optimized training opportunities on customer service, effective sales patterns, and closing techniques, coaching employees on industry best practices to achieve sales targets.

Analyzed sales procedures and implemented changes to improve efficiency, delivering a 25% increase in sales volumes.

STORE MANAGER/SALES MANAGER Premier Auto Centers Casa Grande, AZ 2012 – 2013

Increased vehicle inventory and selection by overseeing trade appraisals and achieved 100% customer satisfaction by building a devoted team and creating positive customer experiences.

Maximized opportunities for the dealership by training staff, establishing best practices, and creating exceptional buying and ownership experience for various customers in achieving targeted performance goals.

Delivered employee coaching and instruction to increase productivity, providing industry knowledge on various sales techniques. Doubled sales volumes within three (3) months and increased gross profit by 100%.

OTHER MANAGERIAL CAREER:

STORE MANAGER Scottsdale Jos A Bank Gilbert, AZ 2017 – 2019

Increased sales in 90 days by promoting a friendlier atmosphere with more trained staff. Accommodated clients and increased custom clothes by working directly with Tailors to increase proficiency and shorten customer waiting time for garments. Oversaw the opening and setting up all current promotions, including hiring, managing displays, overseeing inventory audits, and staging. Managed A/R, inventory, and client prospecting.

EARLIER AUTO SALES MANAGER CAREERS:

SALES MANAGER Henry Brown Dodge Chrysler Jeep Chevrolet Casa Grande, AZ 2011 – 2012

Recruited and trained a team of 12 regarding sales techniques and customer service strategies, effectively purging old inventory and staging vehicles to draw potential opportunities and leads.

GENERAL SALES MANAGER Mercedes Benz of Baltimore Catonsville, MD 2008 – 2011

Increased gross profits by 50% within three (3) of establishing a more efficient method of creating smoother sales processes. Delivered motivational programs to increase employee engagement and develop a positive customer experience.

FLOOR/SALES MANAGER Freeway Chevrolet Chandler, AZ

Recognized for consistently achieving a customer satisfaction rating of 100%, supporting staff to create positive customer experiences, and closing profitable sales opportunities.

SALES MANAGER Showcase Pontiac GMC Mazda Phoenix, AZ

Increased productivity by implementing strategic plans and promoting the inventory of the dealership. Collaborated with banking and financial institutions to establish numerous deals.

MILITARY EXPERIENCE

CONSULTANT/TRAINER, Alsalam Aircraft Company (Support the Royal Saudi Air Force)

FIRE & SAFETY INSPECTOR, Douglas, AZ

Memberships: Disabled Veterans of America – Paralyzed Veterans

EDUCATION & PROFESSIONAL DEVELOPMENT

ASSOCIATE OF SCIENCE IN AIRCRAFT ACCESSORY SYSTEMS, Community College of the Air Force, Phoenix, AZ

ASSOCIATE OF SCIENCE IN FIRE SCIENCE, Cochise College, Douglas, AZ

Sales Manager Certifications: Mercedes Benz, Dodge Chrysler, GM, Hyundai

Non-Commissioned Officer Leadership & Management Schools I & II

Hazardous Materials Incident Management

Hazardous Materials Training for First Responders

Emergency Medical Technician

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