Store Manager General

RHONDA KALANDRAS

**** ***** ***** **. ******** POINT, MD, 21219 · 443- 850-0105 · adupmm@r.postjobfree.com

Efficient professional with 29.5+ years of experience and a proven knowledge of back office operations, productivity and performance management, and staff training and development. Aiming to leverage my skills to successfully fill the Management role at your company.

EXPERIENCE

FEB 2010 –2021

STORE MANAGER, aldi inc.

Resolve customer complaints regarding sales and service.

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Determine price schedules and discount rates.

Review operational records and reports to project sales and determine profitability.

Prepare budgets and approve budget expenditures.

Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.

Monitor customer preferences to determine focus of sales efforts.

APR 1991 – DEC 2009

GENERAL MANAGER, pj’s pub

Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities.

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted.

Schedule staff hours and assign duties.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.

EDUCATION

MAY 2011

ASSOCIATES, ASHFORD UNIVERSITY (SAN DIEGO, CA)

Completed coursework towards associates for Accounting Specialist.

Contact this candidate