Administrative Specialist

Lutrina Brooks

*** **** **. ***** ********, Texas 75455 469-***-**** adupmc@r.postjobfree.com

Objective – Professional Summary

Information Technology business professional seeking Human Resource Business Partner/Generalist role with emphasis on employee and labor relations regarding policies, procedures, laws, and standard employee requirements and training. Strong communication and operational skills with quantifiable results.

Education

BACHELOR OF SCIENCE BUSINESS ADMINISTRATION MAY 2013 UNIVERSITY OF PHOENIX -PHOENIX, AZ

Major: Human Resource Management

Related coursework: Focus of coursework included communications, diversity and inclusion, economics, finance, business law, ethics, management, marketing, organizational behavior, business analytics and information systems.

ASSOASSOCIATE OF ARTS CONCENTRATION IN PSYCHOLOGY JANUARY 2011 UNIVERSITY OF PHOENIX- PHOENIX, AZ

Major: PSYCHOLOGY

Related coursework: Focus of coursework included time management, organization, critical thinking, problem solving, writing skills and interpersonal communication.

Skills & Abilities

CUSTOMER SERVICE

Skilled in delivery of exceptional customer service to colleagues and external contacts. High quality standards with results of customer satisfaction. Interactive dialogue related to AP/AR, PO’s, training, travel, new hire/terminations, payroll, and other employee records.

TRAINING

Notable facilitation of training for internal and external GIS users. Familiarity with administrative of management system utilizing (ISO) International Organization for Standardization methods.

COMMUNICATION

Perpetual collaboration with various business unit partners, end users and external colleagues.

LEADERSHIP

Coordinator of training for internal and external GIS users. Point of contact for partner divisions, vendors, consultants, external governmental agencies, and internal City operations staff.

Experience

INFORMATION TECHNOLOGY ADMINISTRATIVE SPECIALIST CITY OF DALLAS, TEXAS NOVEMBER 2014 - PRESENT

Facilitated, organized, and developed routine office correspondence and training needs for the business unit. Follow investigative protocols for special projects to yield accurate and timely results.

Managed accounts payable/receivable including but not limited to process requisition requests for intake of Delivery Orders (DO) and Purchase Orders (PO) via Sales Force Database. Process invoices utilizing AMS Advantage system. Process encumbrances, receivers (RC) and all internal/external logistics.

Specialized amenability with employee onboarding/off-boarding documentation. Coordinate training, travel, and various related employee record matters.

SR OFFICE ASSISTANT CITY OF DALLAS, TEXAS JANUARY 2006 – NOVEMBER 2014

Managed employee termination files and new employee benefit documentation. Fielded employee benefit inquiries.

Preparation of Safety/Worker’s Compensation reports for Human Resource Department filing.

Managed accounts payable/receivable including but not limited to process requisition requests for intake of Delivery Orders (DO) and Purchase Orders (PO) via Sales Force Database. Process invoices utilizing AMS Advantage system. Process Encumbrances, receivers (RC) and all internal/external logistics.

OFFICE ASSISTANT CITY OF DALLAS, TEXAS JANUARY 2000 – JANUARY 2006

Administrator of bi-weekly payroll schedules.

Prepared and coordinated distribution of new hire orientation packets. Dissemination of other employee policies and procedures.

Handled maintenance and security of personnel files to ensure confidential records. Researcher and employer verification specialist for external companies.

REFERENCES

Available upon request

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