Sales Associate Data Entry

MARK CLENDON

********@*****.*** C: 360-***-**** Chehalis, WA 98532

Summary

Talented professional offering proven background in business settings driving organizational change at operational levels. Demonstrated leadership, planning and problem-solving abilities focused on delivering robust, performance-oriented strategies to meet current and expected demands.

Skills

• Team leadership, training and development

• Compliance and regulations

• Communications strategy

• Budgeting and financial management

• Program monitoring

• Talent management and staffing

• Resident satisfaction

• Quickbooks literate/simple bookkeeping

• Business Administration

• Training methods

• Quality control

• Senior living management

• Client services

• Oral and written communication

• CRM data integrity

• RCB proprietary software user

Experience

MV Realty

Delray Beach, FL

Real Estate Agent/Online Broker

9/2022 - current

Family First Life

Boca Raton FL

Life Insurance Sales Associate

Keller Williams South Sound Realty

Lacey, WA

Real Estate Agent

11/2020 – 9/2022

• Licensed Real Estate agent and Homeowner Benefit Program advocate

• Successfully closed above average benefit program sales

• Averaged 50 calls per day with follow-ups, while maintaining CRM for visibility

• Compiled above average proposals per week to close, bringing on guaranteed future business for the company

• Researched through several different programs for best offers for clients in Homeowner Benefit Program

• Coordinated cross departmentally for remote document signings

• Independent Sales Associate

• Financial Counseling on best policy for budget

• Call Leads and set in home appointments for presentations

• Partner with several providers offering policies that fit the individual or family needs

• Be the contact for any questions regarding policies.

• Licensed Real Estate Agent

• Managed listings

• Created offers for buyers and sellers

• Communicated with managing broker timely issues for problem resolution

• Maintained transaction desk and matrix in the NW MLS for all standard documents

Village Concepts of Chehalis/Woodland

Village Chehalis, WA

Executive Director

07/2017 - 01/2020

• Promoted to Executive Director shortly after takeover

• Awarded Ease of Transition for procedural accomplishments during transition

• Accomplished and exceeded budget expectations

• Coordinated and participated in 43 room Assisted Living/Memory Care addition

• Managed transition, new service standards and compliance from state agencies

• Responsible for marketing, sales, staffing, onboarding, orientation and overall operations management

Woodland Estates Retirement Center

Chehalis, WA

Director of Operations

11/2007 - 07/2017

• Kitchen management encompassing design and costing of bi-weekly menus, ordering, scheduling, staffing, preparation and special events

• Oversight of housekeeping, maintenance management, staffing, as well as daily operations and fiscal responsibilities of a 96 unit retirement facility

• Bookkeeping and front office management and responsibilities

• Project manager for complete facility remodel and installation of ADA approved dwellings, nurse call, and fire alarm systems Education and Training

California Culinary Academy San Francisco

Professional Chef Certification

Additional Experience

Executive Chef – Waterfall Resort - 10 years/Kitsap Golf & Country Club – 3 years Owner/Proprietor – Magic Mark’s Kitchen – 2 years - current Director of Food and Beverage/Lodge Manager - Evergreen Lodge 1 year

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