Daniel Lee Stratton

***** ***** **** ***** * Apt 101• Broomfield, CO 80021 • 720-***-**** adupls@r.postjobfree.com

Sales & Operations Management/General Manager Remote Employee

Highly organized and diligent professional drawing upon over twenty years of experience in sales including sixteen years in management. Natural ability to develop and lead a strong team that coordinates together to maintain the highest levels of success. Constantly develops the working environment to contribute to productive, smooth, and profitable operations.

- Core Competencies -

Account Management

Oral and Written Communications

Individual/Store/Company Metrics Comprehension

Employee Recruitment/Development

Remote work experience

Account Reconciliations

Office Administration; Payroll, Human Resources (ADP, Paychex)

Positive Teamwork and Collaboration

Microsoft Office Suite/SalesForce/Citrix Proficient

Profit/Loss Reporting

Digital Marketing

PROFESSIONAL EXPERIENCE

Big Dog Budget Moves Owner

Owner/Operator (March 2021 – Present)

Ran Logistics and the financials. Sold to my partner when they made an offer.

HomeAdvisor.com Remote Work Position Broomfield, CO

Marketing Advisor (August 2021 – March 2021)

Handled 4 Hours of minimum talk time with cold call sales. Expected to make minimum 7-10 applications per day and have 4 approved sales per week. During my tenure, this job has been 100% Remote with zero office visits. All sales calls were to follow a script and maintain company metrics for retention.

High Dog LLC dba Dogtopia, Lafayette, CO

General Manager (May 2019 – May 2020)

General Manager of all 3 branches of the business. Grooming, General Daycare and Short/Long-term Boarding. Duties also included running all of the general maintenance for the facility. I was also the locations pet-parent relationship manager, handling sales and follow-up with new clients. Maintain contact with previous clients to keep us as their go to for any of the three services we offered. In charge of all Digital Marketing that the owners chose to utilize. Responsible for keeping the facility up to PACFA (Pet Animal Care Facilities Act) regulatory standards. Managed approximately 30-50 employees and 2 groomers. Handled an average daily count of 90-120 dogs with a peak of 200 during Christmas and Thanksgiving.

Selected Contributions:

Took over control of the facility in June with zero training from previous GM and successfully maintained the current clientele and increased daycare attendance by 34% Year over Year.

Re-staffed entire facility while implementing a new wave of policies to make the environment safer for both employees and the canines at the facility. Many changes had to be made to make the facility PACFA compliant.

Established a Digital Marketing expectation for both Google Advertising and Social Media posting for both potential leads as well as a presence within the local Community.

Facilitated Operating System switchover from Gingr to PetExec. Handled all aspects of a payroll company changeover from ADP to PayChex for both payroll and time management systems. Set up new worker’s compensation insurance plan for the facility.

Maintained facility and customer relationships prior/during forced closure. Was offered to resign during Corona Outbreak or take a hourly position with a significant pay decrease.

Coach Holdings LLC dba T-Mobile, Denver, CO

Retail Sales Manager (October 2010 – December 2018)

Handled and optimized all sales and administration operations for 5 locations over management tenure. Scope of responsibilities included: recruiting, training/developing staff, inventory management, cash/asset control, payroll, scheduling, obtaining/exceeding monthly sales goals/quotas, developing, and implementing alternative marketing plans and executing off-site events.

Selected Contributions:

The commission structure was largely comprised of key sales objectives or KSOs. Since the beginning of the tracking for KSO categories, consistently hit 100-125% (max payout) of each of the 6 KSO categories every single month. This placed me as a top 3 store every single month.

Assisted and opening, managing, and developing four new locations during tenure.

Paws Protect dba Jessica’s Pet-Sitting, Denver, CO

Co-Owner and Operator (Oct 2017 – March 2020)

As a second source of income I owned and operated an in-home pet-sitting business that worked specifically with dogs that have special needs that cannot be boarded or left alone due to various medical conditions. We offered a comprehensive service that included continuing the dog’s physical therapy and maintaining all health-related treatments. We also maintained the home such as retrieve paper/mail, water plants, take out trash etc.

Ace Mortgage Funding, Denver, CO

Senior Mortgage Broker (June 2006 – October 2008)

Supervised six loan officers with responsibilities which included training and developing brokers, setting sales goals and expectations, monitoring daily activity of each officer and review the progress of their loans in process. This was done in conjunction with working with own clientele and closing out mortgage and refinance loans at a stronger pace than managed loan officers.

Selected Contribution:

Developed a working spreadsheet for myself to regulate how each loan officer tracks their progress; its utilization raised over 300% in month to month loan pipeline working activity the same month it was implemented. This productivity maintained at its lifted rate and the spreadsheet was then utilized by office.

NationStar Mortgage, Denver CO

Lead Loan Officer/Manager In Training (June 2006-December 2006)

Selected Achievements:

Completed loan officer training program with highest score in the class.

150% to quota first month on sales floor.

Left NationStar when recruited by Ace Mortgage Funding to take a senior position managing a team of 5 brokers.

Littleton Nissan, Littleton CO

Wholesale Parts Manager/ Parts Counterman (April 2005-June 2006)

Selected Achievements:

Lead entire department in sales revenue and gross profit every month.

Designed new tracking model for wholesale customers and their average purchase figures to show the value each client portrayed.

Eagle Automotive, Denver, CO

Wholesale Account Manager (January 2005 - April 2005)

Selected Achievements:

Managed 200+ accounts throughout Western Colorado.

Managed logistics through secondary trucking company for every account delivery.

Implemented new sales tracking model to accurately portray accounts value to the company.

Recruited by and offered better position at Littleton Nissan Dealership.

The Mobile Solutions, Denver, CO

Multi-Unit Manager (June 2003 – January 2005)

Managed daily operations of two locations with a total of fifteen employees. Set sales goals and expectations for all sales representatives. Conducted interviews and hiring as well as trained current employees to sell on a commission only pay structure.

T-Mobile, Littleton, CO

Sales Lead/Key Holder (August 2002 – June 2003)

Verizon Wireless, Boulder, CO

Retail Sales Associate (January 2000 – June 2002)

Best Buy, Denver, CO

Retail Sales Expert (January 1999 – January 2000)

Angie’s Restaurant, Littleton CO

Busboy, Dishwasher (November 1997 – December 1998)

EDUCATION & CREDENTIALS

University of Colorado, Boulder, CO

Leeds School Of Business

International Affairs and Business Management Studies

August 2001 – May 2005

GPA 3.0

Dakota Ridge High School, Littleton, (Advanced Placement and Honors Student)

August 1997 – May 2001

GPA 3.75

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