Erin M. Andrews

774-***-**** ** Bishop St., Savannah, GA 31408

aduplq@r.postjobfree.com

Personal Summary

As a highly organized, engaging leader with a strong background in hospitality and customer service, I enjoy collaborating and engaging with diverse populations. I am seeking an opportunity to expand my knowledge in the area of Human Resources and utilize strong interpersonal skills to support high performing teams, increase retention and attract quality talent.

Key Strengths and Skills

Education

Southern New Hampshire University, Manchester, NH Graduation Date: 2015

Bachelor of Science, Business Administration and Human Resource Management

Bristol Community College, Fall River, MA Graduation Date: 2012

Associates in Science, Office Administration, concentration: Executive Administrative Assistant

Professional Experience

Conte Memorial Club Inc., Brockton, MA 2016 - 2022

Operations Manager

Responsibilities included: Managed a team of 8-10 front of house and back of house employees, conducted interviews and completed onboarding for all new employees; scheduled routine maintenance; conducted inspections for health and safety compliance; placed orders with food and beverage vendors; maintained inventory records; performed daily bookkeeping and cash management. Increased revenue by attracting and increasing new members, creating new selling opportunities and high customer engagement.

Max’s Hideout, Brockton, MA 2010 - 2017

Operations Manager/Lead Mixologist

Responsibilities included: Scheduling talent and promoters for public and private events; negotiated contracts for private shows or use of the facilities; managed staff schedules and completed payroll; placed orders for various supplies and inventory through multiple vendors; engaged with guests by providing a safe, welcoming environment; managed daily cash deposits and conducted all HR related tasks.

Polar Beverage, Avon, MA 2006 - 2009

Warehouse Manager

Responsibilities included: Managed a team of 30 employees to safely prepare and load deliveries to be loaded to semi-trailers; conducted all onboarding tasks for new employees joining the overnight team; verified accuracy of all sales orders before being distributed to packing team; processed all HR related paperwork including compliance, payroll, training, performance assessments and termination.

Computer Skills and Software

Awards, Certifications, Licenses

Inventory Management

Sales

Conflict Resolution

Interpersonal Skills

Detail Oriented

Analytical

Team Player

Customer Service

Communication

Organization

Time Management

Reliable

MS Office

Google Suite

ServSafe Manager

TIPS

Dean’s List – Curriculum Award, Bristol Community College (2010)

National Society of Leadership and Success, Sigma Alpha Pi (2015)

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