Restaurant supervisor /WAITER

RIYADH

Mar **** Current

RIYADH

Feb **** Mar ***0

RYAN V. VENTURA

Professional Summary

Dedicated Supervisor adept at following quality control procedures. Practiced in troubleshooting processes to drive optimal productivity and customer satisfaction. Experienced in meeting objectives and effectively recruiting, hiring and training team members.

Skills

Operations management Excellent Business administration Excellent Business Development Very Good Inventory oversight Multitasking Report exceptions

Process improvement

Experience

MHAB FOOD TRADING COMPANY LTD

SUPERVISOR

Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference

Applied strong leadership talents and problem- solving skills to maintain team efficiency and organize workflows

Created successful work schedules for each team member to maintain deadlines and fully staff shifts

Worked with management team to implement proper division of responsibilities Monitored workflow to improve employee time management and increase productivity

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts Delegated high volumes of work to empower team, build trust and assist with professional development

Achieved results by working with staff to meet established targets Streamlined operations to improve process efficiency. MHAB FOOD TRADING COMPANY LTD

CASHIER

Answered questions about store policies and addressed customer concerns Helped customers complete purchases, locate

Accepted checks, debit and credit cards, and gift certificates in line with company policy.

Maintained high customer satisfaction levels by going extra mile to personalize service.

Processed cash register transactions on POS and provided correct change. Dhahrat Laban,Yanbu Street, Riyadh, riyadh 11564 Saudi Arabia adupil@r.postjobfree.com

+966*********

Feb 2016 Feb 2018

BIRBIRA, CAMILING, TARLAC

Jan 2008

Paid attention to surroundings to best serve customers and prevent shrink. Promoted store loyalty programs, credit cards and protection plans to guests. Maintained knowledge of current products and proper pricing. AMHA CATERING

Waiter

Items and join reward programs

Welcomed customers and helped determine their needs Greeted customers entering store and responded promptly to customer needs Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies

Processed customer refunds and exchanges according to established guidelines Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales

Tallied cash drawer at beginning and end of each work shift. Kept server areas clean and stocked to increase efficiency while working tables Maintained customer satisfaction with timely table check-ins to assess food and beverage needs

Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow

Monitored dining rooms for seating availability as well as service, safety and well-being of guests

Suggested appropriate food and drink pairings to increase per-ticket sales Used cash registers and credit card machines to cash out customers Bussed tables during busy periods to assist staff and quickly turn over tables. Education

BIRBIRA HIGH SCHOOL

High School Diploma

Languages

English, Fluent

Tagalog, Fluent

Arabic, Conversational

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