Shamekia Shiver
*** ****** ***** **** *********, SC 29073 803-***-**** ********.******@*****.***
PROFESSIONAL PROFILE
Top performing professional who combines strong academic success with cross-functional customer service experience to illustrate value. Follows policies, procedures and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.
High Academic Honors Recognition / Dean’s List Member of the Alpha Beta Kappa Honors Society (ABK)
Adapts to new challenges and ideas and able to develop relationships with diverse populations
Able to work in a deadline-driven environment and meet company guidelines for productivity and quality
Functions independently with minimal direction and guidance
Microsoft Office Applications / MS Excel MS Word MS PowerPoint MS Outlook
KEY QUALIFICATIONS
Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs
Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers
Electronic Health Records (EHR) Electronic Medical Records (EMR)
Managed Care (HMO, PPO, and POS) Workers Compensation
Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)
Front Office Operations Medical Office Procedures Scheduling
Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)
EDUCATION
Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2021
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
WORK EXPERIENCE
Uber – Lexington, SC 01/2020 – Present
Rideshare Driver
Function in a self-supervised environment while remaining flexible and meeting and following company standards and procedures in order to ensure the highest level of customer service at all times
Transport customers in a safe and comfortable manner
Provide door-to-door assistance when required
Maintain professional communication with customers
Element TV – Winnsboro, SC 04/2019 – 01/2020
Assembly Worker / Machine Operator
Trained new hires, handled light cleaning duties, and met production expectations set daily
Continually examined product quality to ensure adherence to quality standards
Demonstrated great teamwork by assisting others as needed
Ensured and maintained the flow of production at all times
Hansen International – Lexington, SC 02/2018 – 03/2019
Assembly Worker / Machine Operator
Assembled door handles for 18 wheelers and fire trucks
Followed blueprints, met production expectations, and maintained a clean and organized workspace
Loaded and unloaded items from machines and conveyors
Packaging Concepts – Columbia, SC 08/2015 – 05/2016
Packer
Counted, packed, and prepared parts for shipment
Labeled and stamped items and sent down assembly line
Met production expectations and functioned independently with minimal supervision
Stay at Home Parent – Columbia, SC 03/2000 – 08/2015
Homemaker
Ensured household duties were completed and managed household budget
Coordinated medical care, meals, and social activities
Remained deadline-oriented and reliable while adjusting priorities and managing time wisely
VOLUNTEER EXPERIENCE
The Way / The Gathering at Hope Central – Columbia, SC 2015 – Present
Outreach Volunteer
Provide meals for the homeless and throughout the community
Assist with passing out hygiene products and clothes
Help set up outdoor church services for the homeless
Private Duty Care – Lexington, SC 2009 – 2011
Caregiver
Provided overnight care, cooked meals, washed and folded laundry, and provided companionship
Scheduled appointments, verified insurance, offered emotional support, and administered medications
Transported patients to errands, adult daycare, and physician appointments