Shamekia Shiver

*** ****** ***** **** *********, SC 29073 803-***-**** adupfy@r.postjobfree.com

PROFESSIONAL PROFILE

Top performing professional who combines strong academic success with cross-functional customer service experience to illustrate value. Follows policies, procedures and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.

High Academic Honors Recognition / Dean’s List Member of the Alpha Beta Kappa Honors Society (ABK)

Adapts to new challenges and ideas and able to develop relationships with diverse populations

Able to work in a deadline-driven environment and meet company guidelines for productivity and quality

Functions independently with minimal direction and guidance

Microsoft Office Applications / MS Excel MS Word MS PowerPoint MS Outlook

KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers

Electronic Health Records (EHR) Electronic Medical Records (EMR)

Managed Care (HMO, PPO, and POS) Workers Compensation

Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)

Front Office Operations Medical Office Procedures Scheduling

Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)

EDUCATION

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2021

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

WORK EXPERIENCE

Uber – Lexington, SC 01/2020 – Present

Rideshare Driver

Function in a self-supervised environment while remaining flexible and meeting and following company standards and procedures in order to ensure the highest level of customer service at all times

Transport customers in a safe and comfortable manner

Provide door-to-door assistance when required

Maintain professional communication with customers

Element TV – Winnsboro, SC 04/2019 – 01/2020

Assembly Worker / Machine Operator

Trained new hires, handled light cleaning duties, and met production expectations set daily

Continually examined product quality to ensure adherence to quality standards

Demonstrated great teamwork by assisting others as needed

Ensured and maintained the flow of production at all times

Hansen International – Lexington, SC 02/2018 – 03/2019

Assembly Worker / Machine Operator

Assembled door handles for 18 wheelers and fire trucks

Followed blueprints, met production expectations, and maintained a clean and organized workspace

Loaded and unloaded items from machines and conveyors

Packaging Concepts – Columbia, SC 08/2015 – 05/2016

Packer

Counted, packed, and prepared parts for shipment

Labeled and stamped items and sent down assembly line

Met production expectations and functioned independently with minimal supervision

Stay at Home Parent – Columbia, SC 03/2000 – 08/2015

Homemaker

Ensured household duties were completed and managed household budget

Coordinated medical care, meals, and social activities

Remained deadline-oriented and reliable while adjusting priorities and managing time wisely

VOLUNTEER EXPERIENCE

The Way / The Gathering at Hope Central – Columbia, SC 2015 – Present

Outreach Volunteer

Provide meals for the homeless and throughout the community

Assist with passing out hygiene products and clothes

Help set up outdoor church services for the homeless

Private Duty Care – Lexington, SC 2009 – 2011

Caregiver

Provided overnight care, cooked meals, washed and folded laundry, and provided companionship

Scheduled appointments, verified insurance, offered emotional support, and administered medications

Transported patients to errands, adult daycare, and physician appointments

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