Post Job Free

Resume

Sign in

Customer Service Vice President

Location:
Dhaka, Bangladesh
Posted:
January 17, 2023

Contact this candidate

Resume:

Page No. * of *

Resume of Nishat Chowdhury

C/O. Nasir Chowdhury

Vill. & Po. Panchar, PS.Shibchar, Dist. Madaripur

Mobile-+88-017********,

E-mail: adup7q@r.postjobfree.com

Career Objectives

Build a career in the field of any Industry by adapting myself with new technology, methods & environment. To excel area of my activity by taking up challenge, assignment at work and contribute to the growth of organization by using knowledge, skill, experience in best possible way through hard works.

Educational Qualification

Master of Business Administration (M.B.A.)

2012, Completed M.B.A. programe.(CGPA 3.167 out of 4.0) Major in Human Resource Management, HRM, Northern University Bangladesh.

Bachelor of Business Administration (B.B.A.)

2010, completed B.B.A. programe. (CGPA 3.39 out of 4.0) Major in Finance & Minor in digital production with MSJ Department, University of Liberal Arts Bangladesh. Higher Secondary Certificate (H.S.C)

2006, ‘A’ Grade (GPA 4.60 out of 5.0), Group- Business Studies, Bir Shreshtha Munshi Abdur Rouf Rifles College Dhaka, Dhaka Board.

Secondary School Certificate (S.S.C)

2004, ‘A’ Grade (GPA 4.06 out of 5.0), Group- Science, Madobrerchar R. M. High School, Shibchar, Madaripur, Dhaka Board.

Experience

1. South Bangla Agriculture & Commerce Bank Ltd.:

Working with the South Bangla Agriculture & Commerce Bank Ltd. From 09.07.2015.

Started work as Credit Officer at Takerhat Branch, Madaripur from 12.07.2015 now working with SBAC Bank Ltd. Panchar Sub Branch, Shibchar, Madaripur as Manager since 07.01.2020

Have been promoted as Senior Officer as on 01.07.2018.

Have been promoted as First Executive Officer as on 01.01.2021

Make sure overall best customer service with compliance.

Make sure employee management.

Deposit Mobilize and customer selection for Investment as per higher authority instruction.

Make sure Branch Profitability.

Customer Visit & Communication with customers.

Checking and verifying the genuineness of submitted documents

Mortgage Process

Page No. 2 of 3

Complied Head office Query, making Branch Sanction and disbursement procedures.

As well as proper documentations and finally making disbursement 2. Bangladesh Commercial Bank Ltd.:

Started Work with the Bangladesh Commerce Bank Ltd. From 06.05.2014 to 08.07.2015 as Senior Asst. Officer in the Foreign Exchange Desk.

Worked with both of the Export-Import Desk.

Made New LC Proposal for the new Customers.

Scrutiny of received documents.

EXP Issues, Forwarding Documents and Realization of Proceeds.

Worked for the Cash Incentive Process.

Used to SWIFT Alliance, Bangladesh Bank Return. etc.

Maintained the Head Office and Customer correspondence applications 3. United Commercial Bank Ltd.:

Worked with United Commercial Bank Ltd. Form 24.10.2010 to 05.05.2014 as Asst. Officer.

Got the opportunity to work with the customer service desk, Clearing and Branch Systematic Administrator (BSA)

Training

Title Documentation training by SBAC Bank Ltd. From 27.07.21 to 29.07.21

e-GP Financing Training on 11.07.2021 by SBAC Bank Ltd.

AML Training on 08.10.2016 by SBAC Bank Training Institute

Flora software Training on 15.10.2016 by SBAC Bank Training Institute

Training on BACH & e-GP at SBAC Bank Ltd. Training Institute on 08.08.2015

Training on “Foreign Trade” from 23.05.2015 to 25.05.2015 at Bangladesh Commerce Bank Ltd. Training Institute.

Got Training on “Excellence in Service” at UCBL Learning & Development Centre

Extra Curriculum

Member of Bankers Forum, Shibchar, Madaripur

Member of ULAB Alumni Association

Ex. Executive Member of ULAB Business Club

Done ULAB career vision course

Became the winner of National sports in the segment of acting at Thana & District level. Personal Qualities and Skill

Optimistic attitude

Strong belief in hard work

Strong communication and pursuing skills

Desire to widen the area of knowledge and work in a team

Desire to work in a team

Organized and self motivated

Page No. 3 of 3

Computer Proficiency

A sound knowledge and well conversation with MS Word, MS Excel, MS Power point, as well as very much familiar with Email, Internet and its application. Used to Temenos T24, Flora, Steller and PCbank software.

Language Proficiency

Language Speak Read Write

Native Excellent Excellent Excellent

English Good Good Good

Hobbies

Passionate reader, Watching TV, Sports (Football, Cricket), Acting, Music, Travel, Friendship, Organizing and leading Social events.

Personal Information

Father's Name : Nashiruddin Chowdhury

Mother’s Name : Naznin Chowdhury

Date of Birth : 15th December,1988

Religion : Muslim (Sunni)

Nationality : Bangladeshi

Marital Status

Children

Passport No.

:

:

:

Married

01 Female & 01 Male

EA 0220442

Blood Group : O+ (positive)

Present Address : PO: Panchar, Thana: Shibchar, District: Madaripur. Permanent Address : PO: Panchar, Thana: Shibchar, District: Madaripur. Reference:

1. Kh. Z. Rahman Nadim

Senior Executive Vice President & Head of Business Head Office, Padma Bank.

Mobile: 017********

2. Fakir Nazmul Alam

Asst. Vice President & Head of Branch

Gulshan Branch, Bangladesh Commerce Bank Ltd.

Mobile: 017********

Nishat Chowdhury



Contact this candidate