Medical Billing Assistant Property

NICOLE ANSLEY

**** ******** ***, ***

HYATTSVILLE, MD 20785-3351

Phone: 571-***-****

Email: adup2b@r.postjobfree.com

Employment History

Assistant Property Manager

Meadowbrook Run Apartments Washington, DC

11/2019 - 06/2021

Managing the rent collection process, including scanning checks and ensuring a high level of accuracy with postings.

-Ensuring manual deposits are made in a timely fashion

-Ensuring resident ledgers are accurate and be able to explain issues clearly to lease holders.

-Have a "customer first" attitude, and ensure issues are resolved timely and with professionalism.

-Have a proactive approach to rent collections and ensure all steps are taken consistently to achieve our monthly collection benchmarks.

-Assist with managing the lease renewal process and actively engage in communications with tenants relating to their occupancy.

-Enter data into the property management software; input work orders, follow up on work orders with tenants and/or service providers as necessary, and review work order reports monthly with PM.

-Serve as primary contact for (and communicate regularly with) service providers, including maintenance, security personnel, contractors, etc.

-Ensure tenant contact lists and leases are updated and current.

-Serve as key point of contact for the management of tenant related concerns.

-Manage Move-In/Out process

-Generate procedures/documentation as needed

-Inspect property regularly to identify and address issues.

-Be adaptive to different property management tasks and responsibilities.

Accountant Collection specialist

09/2001 - 09/2018

Franklin Park At Greenbelt Station Greenbelt, MD

Ensure collection activities comply with the Fair Debt Collection Practices Act

Maintain accurate files and notes of collection efforts, incl. being consistent in utilizing monthly planner

Generating notices, posting of notices, and keeping residents informed to ensure they can maintain housing

Application of legal fees

Preparing and filing of suit list, working with law firm to schedule cases and management of legal process

Meeting with residents to facilitate communication and ensure residents are properly informed throughout the process

Verification of residency status via scheduled inspections

Providing support to residents seeking assistance, generating applications, incl. supporting documentation

Dismissal of cases

Interaction with maintenance, leasing and customer care department

Prep and Represent delinquent accounts in District/Circuit courts.

Education History

Medical billing coding

1 Year of College or a Technical or Vocational School

Ultimate Medical Academy, General High School Curriculum

High School Diploma

Northwestern, Hyattsville, MD

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