Judith Jacqueline Blake

**** *********** ***, ****** *****, Florida 33971

(C) 239-***-**** aduozv@r.postjobfree.com

Executive Profile

Decisive, results-oriented Human Resource Practitioner with extensive professional experience in senior Human Resource Management and Development and Project Management. Over ten

years of expertise garnered through work in the private sector, donor agencies, non–governmental organizations and the financial sector includes strategic planning, staffing of organizations, performance management, training, coaching and mentoring, and human resource policy development. Professional accomplishments include successful program management and the development and implementation of human resource systems which resulted in increased revenue, productivity, staff engagement and retention and service delivery.

Professional Experience

Kingston Bookshop Limited

January 2016 – October 2022

Senior Human Resource Officer

Successfully managed the human resources department and provided the framework to enable the improvement of the human resource practices which resulted in restructuring, organizational change and the growth and development of Kingston Bookshop Limited, the largest wholesaler and retailer of books in the Caribbean.

Accomplishments:

Supported the development of the Organization’s Strategic Plans for the period 2016-2018 and 2020-2022.

Developed and implemented strategic plans for the HR Department in alignment with the organization’s strategic objectives.

Developed and implemented Performance Management Tools.

Managed the implementation of HRMIS (OrangeHRM)

Developed and administered the HR budget and ensured adherence to cost control.

Trained Managers and Supervisors in the development of goals for their direct reports to support the implementation of their departmental goals and the overall strategic plans of the organization.

Contributed to compensation reviews to attract and retain qualified staff benchmarked against the Jamaica Employer’s Federation wage guidelines.

Developed and implemented strategies which improved the onboarding and offboarding processes.

Delivered and facilitated training based on needs identified for management and non-management staff.

Developed and implemented rewards and recognition program which increased employee engagement.

Strengthened employee relations through staff welfare initiatives developed and implemented.

Managed employee benefits program which resulted in the increased retention of skilled employees.

Responsible for the management of industrial relations in alignment with the Labor Laws of Jamaica which resulted in cost savings for the organization.

Managed the restructuring of three key departments to support organizational growth and development.

GMH Consultants Ltd.

June 2015 –December 2016

Associate Consultant (Part time)

Developed Performance Management System for client within the Retail Industry

Contributed to the development of Strategic Plans and Operational Plan for entities in the public and private sector to include Prime Trust Financial Corporation Limited

Assistant Facilitator at the Ministry of Finance and Planning’s 2015 Strategic Planning Retreat

AAMM Cooperative Credit Union Limited

2013 - 2015

Human Resource Manager

Successfully managed the human resource department in an organization of 60 employees located across branches in Portmore, Mandeville, Montego Bay and Kingston. Developed the operational plan for the human resource department based on the 2013-2015 Strategic Plan resulting in improvements in human resource process and policies, as well as organizational growth, and employee development.

Other achievements include:

Successfully managed the implementation of Human Resource actions and initiatives developed from the 2013-2015 Strategic Plan using the Balanced Scorecard. This led to increased compliance by 80 percent while productivity and sales increased by 30 percent.

Implemented changes to process flow which fostered organizational learning and reduced cycle time by 25 percent for critical processes across Departments.

Provided on-going coaching and mentoring for Managers and Supervisors in Performance Management. This led to an increase of approximately 30 percent in productivity / output while enhancing the culture of measurement, accountability and high performance.

Developed and successfully implemented a Compliance Training Framework for staff.

Conceptualized and implemented a Health and Wellness Program which resulted in reduced absenteeism and fostered increased productivity.

Conducted annual staff compensation and benefits review benchmarked against industry standards to support the recruitment and retention of qualified staff.

Reviewed and approved monthly salaries for staff along with the Finance Manager and the General Manager

AAMM Cooperative Credit Union Limited

2011-2013

Human Resource Officer

Responsible for the management of the human resource functions of the Credit Union as well as the provision of administrative support to the General Manager.

Accomplishments:

Developed and implemented Human Resource Systems to improve the recruitment and selection process of new employees at the Head Office and Branches of the Credit Union in critical areas to ensure alignment with the organization’s growth strategy.

Implemented a Performance Management System and provided training for Managers and Supervisors in the use of Performance Appraisal Techniques.

Provided on-going support to the General Manager in planning, strategy development and administration.

Implemented a New Employee Orientation Program to include financial and product knowledge information.2

Contributed to the revised incentives program.

Managed redundancy process in support of organizational change and development.

Contributed to the revision of the Human Resource Policy and provided training/guidance in its implementation for Managers and Supervisors.

Supported the General Manager in managing communication with staff, customers, suppliers and stakeholders.

The Nature Conservancy (TNC) Jamaica Program

2001-2009

Program Manager

2001- 2007

Responsible for the management, coordination and financial oversight of activities implemented under a USAID/TNC funded Parks in Peril (PiP) Project in the Cockpit Country implemented in partnership with the Forestry Department. Crafted strategies to enhance the capacity of private and public sector actors in conjunction with civil society partners in developing an intervention framework for biodiversity conservation and development. Managed a budget of US$1.1 m.

2007-2009

Responsible for the management, coordination, and financial oversight of activities implemented through a two-year sustainable community development project in the Cockpit Country, funded by USAID’s Protected Areas Rural Enterprise Project (USAID PARE) in partnership with the Forestry Department. This project supported conservation and the implementation of sustainable alternative livelihood strategies.

Accomplishments:

Provided Human Resource Support to the Organizational Unit:

Through recruiting, selection, orientation and mentorship of new staff.

Assisted the Program Director in the identification and development of training initiatives to support staff/partner/stakeholder development within budget.

Developed and managed/implemented contracts to support program/project activities which supported program strategies and objectives.

Contracts developed spanned work conducted in the Jamaica Program and in the US Virgin Islands.

Facilitated change management initiatives undertaken by the Organizational Unit.

Supported the development of yearly budgets along with Program Director, Office Manager and Program Managers.

Facilitated the implementation and concept development of all other TNC Jamaica Projects.

Supported TNC’s involvement in the development of the inputs to the National Ecological Gap Assessment Report.

Identified and developed training initiatives aimed at improving the capacity of NGOs in the management of Jamaica’s Protected Areas through TNC’s hosting of Conservation Training Week.

Developed contracts to provide training in GIS for partner agencies.

Provided Management oversight for USAID Projects

Worked with the Forestry Department (FD) to facilitate the creation of three (3) Cockpit Country Local Forestry Management Committees (CCLFMCs). This included assisting the FD in the planning and implementation of focus group meetings held with representatives of the eighty-eight (88) Cockpit Country Communities.

Planned the launch of the CCLFMCs along with the Forestry Department.

Developed and managed the implementation of the contract to erect the Cockpit Country Discovery Centre in Litchfield, Wait-A-Bit.

Fundraised J$6M from the Environmental Foundation of Jamaica in partnership with USAID PARE and the Forestry Department to support the development of a Secretariat for the CCLFMC.

Managed sub-award to support the implementation of project activities.

Developed annual work plans along with project partners.

Produced fifteen-month program reports.

Produced the Parks in Peril close out report in collaboration with project partners.

Managed the Cockpit Country Conservation and Livelihoods Project Phases I and 11 having fundraised US$315,000.00 through USAID PARE with match funding from TNC to support the implementation of project activities.

Education

Master of Science –Human Resource Development (2011)

University of the West Indies, Mona

Bachelor of Business Administration —Management (2001)

University of Technology

Diploma in Business Administration – Marketing (1996)

University of Technology

OTHER TRAINING

2006, 2008: - Project Management Training – The Nature Conservancy (TNC), New Horizon

2005 - Certified Contracts Specialist – The Nature Conservancy (TNC)

AWARDS

HRD Prize for Leadership (2011), University of the West Indies, Mona

REFERENCES

Mrs. Shauna Fuller Clarke, Director of Strategy and Innovation, Kingston Bookshop Limited, aduozv@r.postjobfree.com

876-***-****

Dr. Sacha Renee Todd, Principal Consultant Bizect Consulting,

aduozv@r.postjobfree.com

876-***-****

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