MADHAVA K BHATTAR

***** ****** **** · Charlotte, NC 28273

678-***-**** · aduozt@r.postjobfree.com

Profile

Highly effective and energetic professional with an objective to obtain a challenging position where my unique skills can be utilized to support and enhance the organization’s initiatives while improving my development and career growth. Hard working with the ability to transform organizations to the next level; aptitude to bridge the business and technology gap. Technology savvy with the vision to see trends and align them to the business model. Excellent cross-level communicator with superb interpersonal skills; ability to interact with individuals at all levels and cultures. Multi-lingual with the ability to communicate with 5 different languages/dialects which includes English, Kannada, Telugu, Tamil, and Hindi.

Certifications

Product Owner Certified

Training and Development

Trained for Agile Scrum Master

Citizenship status

United States Citizen

Core Competencies

Jira

HP ALM

HP PPM

Planview

Smartsheets

WAVE

SAP Cloud for Customer (Sales & Service)

Time Management

Training and Development

Detail Oriented

Microsoft Word

Microsoft Project

Microsoft PowerPoint

Microsoft Excel

Microsoft Visio

Bizagi

Customer Service

Experience

Feb 2021 – Present

Sealed Air Corporation Charlotte, NC

IT Portfolio Manager for Infrastructure, Security, and Operations

Sealed Air is a packaging company known for its brands: Cryovac brand food packaging solutions; Bubble Wrap brand cushioning and other product packaging solutions.

Roles and Responsibilities:

Advice and guide product owners on investment opportunities

Effectively use metrics and data visualization to report progress, and support data driven decision making at the team and organization level

Assist project managers leading the Infrastructure and Operations projects where needed.

Focus on Outcomes and report the delivery on a monthly basis to the leadership.

Manage day to day operations of the portfolio, establish the working plan of each project phase.

Facilitate project review and checkpoint meetings

Assist the Product Owners with submitting a proposal to SRB, Pre ITIC, ITIC and IC if needed.

Nov 2017 – Feb 2021

Sealed Air Corporation Charlotte, NC

IT Project Manager

Sealed Air is a packaging company known for its brands: Cryovac brand food packaging solutions; Bubble Wrap brand cushioning and other product packaging solutions.

Roles and Responsibilities:

Manage projects successfully using Agile & Waterfall Methodologies.

Develop an initial plan to clearly define the project requirements and determine an appropriate solution design. Oversee the project team as the requirements are defined and the design identified.

Develop a detailed estimate for the level of effort, schedule and budget necessary to successfully develop and deliver a solution meeting the requirements and quality expectations.

Communicate the requirements, solution design, estimates, and identify risks to project sponsors for their awareness and approval.

Use a process that is well communicated and understood for managing all requested changes to the project.

Motivate and manage project efforts of team members, resolve conflicts, and provide performance feedback to technology group managers.

Ensure project team's adherence to established project methodologies and standards.

Create and manage all of the accepted project management deliverables including the project charter, project plan, budget, resource plan, risk plan, support plan, implementation plan and other deliverables as required.

Track, manage, and adjust the original plan as necessary to ensure success.

Provide regular status reports to stakeholders, sponsors, the enterprise, and others involved in the project.

Escalate problems as necessary to ensure awareness and assistance with resolution.

Effectively coordinate with the various technology, business, and vendor teams to ensure the project's success.

Meet the project requirements by delivering a quality solution, on time and within the planned budget.

Projects successfully delivered/in progress:

Name of the Project

Category

Role

Duration

Server Refresh

Database/Server

Project Manager/Implementation Lead

Jan 2021 – Present

SDWAN/WiFi 6/Network Refresh

Network

Project Manager/Implementation Lead

Jan 2021 - Present

Manufacturing Plant Firewall Security

Cyber Threat

Project Manager/Implementation Lead

Jan 2021 – Present

Fusion Stabilization

I&D/Sustainability

Project Manager/Implementation Lead

May 2020 – Dec 2020

ERP Integration ECC - Service Max Implementation

Service Management

Project Manager/Implementation Lead

Apr 2020 – Dec 2020

Revamp external organization website (MVP 1)

Marketing/Commercial

Project Manager/Scrum Master

Nov 2019 – Jul 2020

Media Monitoring Implementation

PR & Communications

Project Manager

Aug 2019 – Jan 2020

Ecommerce API product

Digital

Project Manager/Scrum Master

July 2019 - Feb 2020

Enterprise Data Enhancement

Global Master Data

Project Manager

Oct 2018 – May 2019

Lease Accelerator System

Finance

Project Manager

Jun 2018 – Mar 2019

SCF CASS Invoicing

Supply Chain/Finance

Project Manager

Jan 2018 – Jun 2018

Indirect Spending Report

Supply Chain/Finance

Project Manager

Jan 2018 – Nov 2018

Price Forecasting System Implementation

Supply Chain/Finance

Project Manager

Nov 2017 – Feb 2019

Jan 2016 – Oct 2017

Sealed Air Corporation Charlotte, NC

Applications Business Analyst

Sealed Air is a packaging company known for its brands: Cryovac brand food packaging solutions; Bubble Wrap brand cushioning and other product packaging solutions.

Roles and Responsibilities:

Responsible for managing SAP Hybris Cloud for Customer, SAP CRM, SAP ECC Order Management and Oracle CRM On Demand Teams worldwide.

Liaise with the Global Governance team to receive and provide direction in regards to CRM, ECC and Lotus Notes requirements as they relate to North America as well as Global impacts

Responsible to work directly with SAP to evaluate and introduce SAP Cloud for Customer Sales and Service with integration to ECC

Responsible to work on POC’s with team members.

Responsible to design SAP Configurations and assign to team members.

Worked and delivered project called Google Calendar Integration with SAP Cloud for Customer

Set a positive winning tone for the worldwide Cloud for Customer team by setting an example of professionalism as well as creating an atmosphere of a fun and exciting work place

Provide weekly update calls with Cloud for Customer team members to keep them aligned with the expected direction and to provide Ingenious Collaboration

Participate with hands-on involvement with CRM that provides value to the team, successes to requirements and builds personal skill levels

Responsible for creating Cloud for Customer training materials for Business and IT

Successfully worked/implemented Go-Lives for SAP Hybris Cloud for Customer Sales and Service in Unites Kingdom, Ireland, Spain, Portugal, Andorra, EMEA, LATAM and NA.

Worked with Project manager on designing Organizational Change management and communicated globally

Worked on training and development of internal functional and technical team for future support.

Worked with multiple vendors like SAP, Cognizant, and Wipro for project tasks and roll out support.

Oct 2015 – Dec 2015

ADP LLC Alpharetta, GA

Junior Web Configuration Consultant

ADP helps organizations of all types and sizes unlock their business potential. For 60 years, they have led the way in defining the future of business outsourcing solutions. And they remain one of the world’s most innovative, diverse and admired companies to work for today. They are a comprehensive global provider of cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise.

Roles and Responsibilities:

Support the Project Team in the Testing

Configuration of ADP Portal, ADP Apps, Payforce.

Perform Unit Testing, Integration Testing.

Documenting code changes and Test scenarios.

Interact with Business Process Owners and make necessary code changes and execute testing.

Feb 2015 – May 2015 Belk Store Services Charlotte, NC

Information Technology Intern

Belk Store Services is the nation’s largest family owned and operated department store with more than $4 billion in sales and 300 stores located in 16 Southern states and a growing digital presence on belk.com.

Roles and Responsibilities:

Understanding the retail functionality from product planning to end customer service.

Analysis of Data Integration across various enterprise applications.

Designing dashboard reports using Tableau.

Designing and presenting Tableau user manual for business users.

Worked with Oracle Database Team on issue analysis and resolution.

Apr 2014 – Feb 2015 Delta Airlines Atlanta, GA

Ramp Agent/ Baggage Handler

Delta Airlines serves more than 170 million customers each year offering service to 326 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft.

Worked as baggage handler performing tasks such as lift, load, unload, and transport baggage, mail, and cargo to and from aircraft. Also, worked as ramp agent operating ground support equipment such as tugs, conveyor belts, and tow tractors.

Oct 2010 – Apr 2014 JHM Hotels (Comfort Suites) Sandy Springs, GA

Customer Care Representative

JHM Hotels is one of the top fifty hotel management companies in the world, owning and operating 42 national hotels, representing various franchises, with over 7,000 rooms in six states.

Duties include working as night auditor with responsibilities involving balancing of daily charges, maintaining a safe customer environment, prompt resolution of customer issues ensuring highest quality of service. I was also responsible for taking care of routine maintenance issues.

Jun 2009 – Oct 2010 Pita Hut Enterprises Atlanta, GA

Assistant Manager

Pita Hut Enterprises is a hospitality provider at various convention centers and banquet arenas in the South Eastern US.

Duties include scheduling and directing day to day operations. Hands on daily work included managing food carts at the Georgia World Congress Center, Orange County Convention Center, and Phillips Arena. Additional duties included assisting skilled chefs in the kitchen.

Education / Training

2015 GEORGIA STATE UNIVERSITY Atlanta, GA

Bachelors in Computer Information Systems

Cumulative GPA : 3.01

Volunteering

2006 - 2007 HILLSBOROUGH COUNTY PUBLIC LIBRARY Tampa, FL

Library worker organizing books and assisting guests as needed

2011 - 2015 GWINNETT COUNTY POLICE DEPARTMENT Lawrenceville, GA

Trained CERT (Community Emergency Response Team) member.

Supported GCPD with translations from various languages as requested.

Contact this candidate