KIM YOUNG

*** ****** *****, ***** ********, NC **086

216-***-**** aduoya@r.postjobfree.com

CAREER SUMMARY

Over twenty years manufacturing, quality, process, testing, and research experience with emphasis on engineered compounds produced on twin and single screw extruders. Proven track record in quality control, research and development, manufacturing, and product improvements of thermoplastic, food, and other materials to meet customer needs.

EXPERIENCE AND ACCOMPLISHMENTS

Quality Manager, Badger Color Concentrates, Kings Mountain, North Carolina October 2021 – August 2022

Reporting to Director of Technology. Key member of site leadership representing quality, responsible for continuous improvements in product quality and manufacturing.

Investigated gaps in Quality Management System that would prevent or delay implementation of ISO 9001:2015 for the North Carolina manufacturing site. Communicated findings to corporate leadership.

Developed a Corrective and Preventive Action (CAPA) system for use with customer complaints, internal concerns, and audit findings.

Coordinated with sales, customer service, and others to address customer complaints, provide technical assistance, and ensure timely response to any concerns.

Performed internal GMP and main contact for external/customer audits related to quality and manufacturing. Ensured corrective actions implemented effectively.

Created training for production for improved awareness of pellet quality and troubleshooting.

QC Lab Supervisor, Techmer PM, New Castle, Delaware March 2019 – July 2021

Reported to Site Manager. Responsible for ensuring both quality raw materials and finished products for a broad range of engineered compounds including various TPE products such as TPU or thermoplastic polyamides at a site that has $33 MM sales annually. Key member of site leadership representing QC.

Managed the QC Laboratory to support manufacturing and customers, both internal and external. Managed a team of technicians and ensured that all molding and testing was completed to ensure on-time delivery.

Familiarized with the requirements of ISO/IEC 17025:2017 to ensure compliance with the standard; functioned as the main contact for the DE QC lab for both internal and external audits. I was the QC contact for ISO 9001:2015 internal and external audits.

Centralized the storage for all lab files including calibration certificates, PO’s, monthly verifications, test results. Held Kaizen events to improve the overall efficiency in the lab regarding equipment layout, flow, and work areas.

Utilized root cause analysis to address customer issues and improve performance. Worked across departments to verify procedures were being implemented and followed.

Played an integral role in saving a $1 MM/year program that was close to being lost after 15 years due to a competitive threat. Resolved misunderstandings regarding FDA requirements as well as specified release criteria. Was able to reclaim $250k from non-conforming material.

Communicated monthly regarding customer complaints, quality issues/returns, concerns related to the Quality Management System to company leadership and operations management. Served as the liaison for the Delaware Quality team to upper management.

Created and maintained training matrix to keep track of all QC tech training updates and qualifications. Participated in proficiency testing between Techmer sites. Completed verification testing monthly and coordinated with the TN quality group.

Updated the lab to Techmer standards, including quality release criteria on any engineered compounds for correct retain retention, conditioning parameters, color specifications, pre-release approvals, and any Certificate of Analysis requirements. Ensured all the proper ASTM guidelines were followed.

Established digital forms to be used during molding and testing for data collection, ensuring that all data required as per the ASTM procedures would be recorded. Performed form verification to confirm correctly functioning documents. Developed visual work instructions used in conjunction with the forms.

Coordinated with outside testing sources, such as UL, to ensure customer testing requirements were met in a timely manner.

Technical Service Engineer, Techmer PM, New Castle, Delaware August 2017 – March 2019

Reported to Director of Technology. Played a key role in developing products using a broad range of engineering resins. Communicated with sales, customers, and critical departments to provide the customer with products for any applications.

Directly supported sales and customers to formulate or identify existing products for a defined need or application, including various TPU and other TPE products.

Ensured that products met regulatory requirements including ASTM callouts, UL yellow card, FDA, or ISO. Coordinated to ensure testing was completed both internally and externally. Qualified products with UL.

Collaborated with QC to utilize root cause analysis to improve material performance.

Finalized equipment specifications and layout for a ZSK 26 development line, $1.2 MM project.

Identified processes that could be improved with the addition of powder resin, tracking GP, percent uptime, shrinkage, and QC testing.

Process Engineer, Coperion Corporation, Sewell, New Jersey February 2012 – August 2017

Reported to Director of Process Technology, US. Supported customers and sales to develop commercially viable processes, design research and production equipment, for projects ranging in costs from $500k to over $10 MM each for novel applications.

Coordinated, planned, and conducted pilot plant testing to establish process feasibility for twin screw extruders.

Designed processing systems for a wide range of products up to and including food applications, PVC, highly filled engineered compounds, and various TPE products.

Scaled up pilot test results to commercial lines to aid in sales specifications for processes ranging from plastics applications to food.

Supported customers after machine sales to ensure success by troubleshooting processes, developing new screw designs, analyzing customer data.

Maintained the laboratory schedule for testing in the process lab ensuring customer confidentiality and the availability of equipment and personnel.

Trained customers in the basics of twin-screw compounding including design, unit operations, and compounding principles.

Project Manager, Avery Dennison, Painesville, Ohio April 2011 – October 2011

Worked to provide solutions and testing in support of green products for car wrap as a part of the Graphics Division of Avery Dennison.

Supported efforts leading to launch of green products in graphics division.

Analyzed data for trends relating to printability, product consistency, product optimization on material for green car wrap application.

Provided testing support on Instron: stress relaxation, loop tack, tensile, peel adhesion.

Tested and analyzed data for liner release, shrinkage, chemical resistance, color/gloss after weathering, opacity, static shear, air egress, long term removability.

R&D Project Engineer, Estane, Lubrizol (BF Goodrich), Cleveland, Ohio February 1998 - February 2009

Reported to the Director of Research and Development. Worked closely with both sales and customers to formulate TPU resins and compounds that would fulfill novel requirements for specific applications. Followed products from conceptualization to commercialization, including further troubleshooting as required.

Project leader for Estane Product Database, a research tool for reducing cost and formulation time by predicting and optimizing products based on chemistry, processing conditions, and testing procedures.

Ran fiber trials. Analyzed and tested for key properties and effectiveness of different process variables.

Performed pilot trials to test and analyze quality of new materials and to verify drop-in alternatives.

Developed products for use in flame-retardant, static-dissipative, and other applications.

Recipe coordinator for Estane products. Assigned new product and commodity codes, added new recipes to the database from R&D, applications, and production. Approved final formulations.

EDUCATION

BS Chemical Engineering, Case Western Reserve University, Cleveland, Ohio, 1996.

PERSONAL DEVELOPMENT

Management and Leadership Training:

Leadership and Management Skills for Women

How Managers Become Great Leaders

Leadership, Team-Building, and Coaching Skills

Making the Transition from Staff to Supervisor

How to Deal with Unacceptable Employee Behavior

Customer Focus/Decision Making – DEMEP

Communication/Conflict Resolution – DEMEP

QUALITY & TECHNICAL TRAINING

ZSK 101 – Coperion

Principles of Lean Manufacturing – DEMEP

Arburg Plastics Technology Course

Assessment to the Requirements of ISO/IEC 17025:2017 – ASQ

Conducting Internal Audits for ISO 9001:2015 – DEMEP

Certified Quality Engineer – ASQ, ongoing

PROFESSIONAL SOCIETIES

Society of Plastics Engineers

American Society for Quality

PATENTS

Vedula, R.R.; Young, K. Heat Resistant High Moisture Vapor Transmission Thermoplastic Polyurethane. US Patent 7,202,322, October 10, 2007.

Blayne, J.; Onder, K.; Parnell, S.; Young, K. Fiber Reinforced TPU Composites. US Patent 9,068,076, June 30, 2015.

PUBLICATIONS

Andersen, P., Lim, A., Young, K. (April 2013) “Improving Twin-Screw Compounding of Reinforced Polyolefins.” Plastics Technology.

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