Donna Edmonds

*** ****** ***.

Hagerstown, MD ***40

202-***-****

aduowb@r.postjobfree.com

OBJECTIVES

I am an experienced, proficient, organized individual seeking a challenging position within a professional office setting.

SUMMARY OF QUALIFICATIONS

Several years of administrative, general office and customer service experience.

Well organized individual with the ability to coordinate activities, effective scheduling to achieve timely completion of projects, and maintaining a balance work flow while handling a multitude of tasks.

Excellent communication skill, professional and courteous telephone etiquette, ability to effectively establish rapport with clients and work with diverse personalities.

Personal attributes include professional integrity, versatile, adaptable, quick to grasp concepts, effective in procedural improvements and implementation, calm under pressure, confident positive attitude, tactful and diplomatic.

EXPERIENCE HIGHLIGHTS

Schedule and make required arrangements for meetings and conferences

Serve as Travel Manager

Prepare standard forms, purchase orders, work orders, repair request and maintain records

Prepare recurring or routine reports/correspondence

Maintains appointment calendars and General Office Calendar

Serves as timekeeper for assigned staff

Uses automated system to support administrative activities

Time and attendance

Types, proofreads, and copies a variety of material and reports

Receives and generates telephone calls; directs caller to appropriate staff

Maintains office supplies

Processes incoming mail

Maintain files, assuring that files are readily accessible

Prepare Certified and Confidential mail for delivery

Respond to request for information and assistance from staff

Receives and directs visitors; interacts with staff and handles routine inquiries

Maintain knowledge of NIST administrative policies, procedures and practices

Oversee and monitor “event” and “required” postering of NIST Gaithersburg Campus

Support the vision of a safety culture throughout the Division. Participate and contribute to the overall safety culture.

As the Property Custodian I regularly excess property, tagging incoming and outgoing property.

Work directly with the CRDO Administrator and complaint’s manager on maintenance of EEO Complaints Records.

Donna Edmonds 2

WORK EXPERIENCE

Office Automation Clerk, Dept. of Commerce (NIST) Gaithersburg, MD 09/12 – present work hours reflect 40 hrs. a week for 52 weeks

Clerk, Dept. of Social Services Hagerstown, MD 12/11-06/12

Volvo, Mack Truck, Security Guard Hagerstown, MD 10/09-12/11

Secretary, US Census Bureau Hagerstown, MD 07/07- 10/09

Secretary, Environmental Protection Agency Washington, DC 01/00- 03/03

Secretary, US Census Bureau Suitland, MD 08/91–01/00

Personnel Clerk, Interstate Commerce Commission Washington, DC 05/88-08/91

Secretary, Dept. of Navy Arlington, VA 06/81-05/88

Technical Skills

Excel Word

Outlook Access

PowerPoint 70 wpm

Education

Associates Degree in Allied Health/Medical Assisting Graduated 10/7/12

Kaplan University, Hagerstown, MD GPA 3.7 Dean’s List

Pertinent Coursework

Anatomy & Physiology Diseases of the Human Body

Survey of Math College Composition

Software Application for Healthcare Professionals Medical Office Management

Billing and Coding I & II Medical Assisting I & II

Volunteer for the Meritus Medical Center, Hagerstown, MD – Duties included, answering telephones, data entry, processing mail, scanning documents, copying, filing and typing forms.

Externship – Hagerstown Reproductive Health Services

Duties included: Assisting the Doctor with procedures, prepared medications for patients, handling the doctor’s instruments that were needed, booked appointments, closed out patient charts, filed records, answered telephones, assisting patients with preparation for surgery. Giving flu shots to patients and staff.

References Upon Request

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