+63-908-***-****

www.linkedin.com/in/joefer-traya/

https://www.upwork.com/freelancers/~0142984b3c47f365d6 JOEFER TRAYA

PROFESSIONAL SUMMARY

Highly technical freelance administrative assistant with 6 years of experience, in addition to 4 years of social insurance assistance experience in a corporate setting. Proficient in programming languages such as Python and VBA, an aspiring data analyst with a strong background in nursing who is able to offer a unique perspective and understanding of any project under the lens of healthcare. Dedicated to delivering top-quality support and assistance to clients while also utilizing advanced technology and analysis to drive continuous improvement in his services. EXPERIENCE

Administrative Assistant – Robotic Process Automation Brisbane Town Planning (BTP), Brisbane, AU

2017 – Present

BTP is a Brisbane-based town planning business which supports building designers and residential owners in the planning and development applications of properties. As an administrative assistant focusing on automations, I:

• Created and implemented 80% of BTP’s robotic process automations (RPA) which shaves hours of manual data entry from colleagues’ daily tasks

• Maintain secure, working copies of automation files using Git-based management solutions

• Support the business owner and colleagues with administrative assistance tasks related to the following technologies:

o Zapier, Jotform

o Google Suite - Sheets, Docs, Script, Drive / FileStream o Microsoft Office - Word, Excel, Outlook

o Adobe Suite - Photoshop, Illustrator, Premiere Pro, After Effects, o InDesign, Acrobat

• Collaborate with the team using TeamWork, TeamViewer, Zoom, Voxer, Email and Chat Social Insurance Assistant CARES (Customer Assistance, Relations and Empowerment Staff) Philippine Health Insurance Corporation ( Medicare ), Cagayan de Oro City, PH 2012 – 2016

PhilHealth is a Goverment Owned and Controlled Corporation (GOCC) which provides health insurance coverage for all Filipinos under the mandates of the Philippines' National Health Insurance Program. As part of the pioneer batch consisting of 530 registered nurses nationwide, I:

• Got deployed to 15+ hospitals within Philippines’ Region 10 on rotation basis

• Educated members and stakeholders about updates to the national health program

• Verified benefit eligibility of patients thru the use of dedicated IT system

• Assisted patients with insurance benefit availment

• Liaised between the corporation, the members, and the healthcare providers

• Conducted surveys and studies developed by the corporation

• Collated and consolidated monthly reports

• Surveilled and reported policy violations and fraudulent activities EDUCATION

2018-PRESENT

MASTER OF SCIENCE IN INFORMATION TECHNOLOGY

Mindanao State University – Iligan Institute of Technology Coursework: Data Structures and Algorithms, Computer Organization and Architecture, Operating Systems, Computer Simulation and Modeling, Software Design and Methodologies, Project Management, Change Management, Digital Signal Processing, Computer Vision, Machine Learning Thesis: “Touch Me Not”: A Cervix Uteri’s Plea for a Woman-Centric Cervical Dilatation Measurement 2022

DATA ANALYTICS PROFESSIONAL CERTIFICATE

Google Coursera

Coursework: Spreadsheet, Data Cleansing, Data Collection, Data Aggregation, Data Integrity, Data Analysis, Data Visualization (DataViz), Data Presentation, Data Ethics, R Programming, RStudio, SQL, Tableau 2007-2011

BACHELOR OF SCIENCE IN NURSING

Mindanao State University – Iligan Institute of Technology Coursework: Medical-Surgical Nursing, Community Health Nursing, Psychiatric Nursing Thesis: Emotional Intelligence and Illicit Drug Abuse Among Male Homosexuals in Iligan City SKILLS AND INTERESTS

Python • Selenium • R • C++ • VBA • SQL • Tableau • BigQuery • Spreadsheets • Zapier • MS Office • Excel • Word • Outlook • Power Point • Google Suite • Adobe Suite • Photoshop • Lightroom • Illustrator • InDesign • Acrobat • Premiere Pro • After Effects • Da Vinci Resolve • Fusion 360 • Blender • Cura • Data Entry • Insurance Billing • Photography • Photo Retouching • Drones • Video Editing • 3D Modeling and Printing • Psychology • Marketing • Programming • Music • Keyboards • DIYs • IOT • Neurobics

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