Sarah E. Giles

** ****** ****** *******, ******* M8Z1A7

H: 416-***-**** - M: 416-***-**** Email: aduosd@r.postjobfree.com PROFESSIONAL PROFILE

To secure a position where my positive personality and excellent customer service skills can help to maintain and increase customer satisfaction and keep the company’s brand positive in customers minds. A team player with extensive customer service.

EDUCATION & CREDENTIALS

Bachelor of Education- Honors – University of Maine 1997 Bachelor of Arts - Sociology/Anthropology –

Mount Allison University, New Brunswick 1994

Certified Ontario College of Teachers

Certified State of Minnesota

Certified State of Maine

OISE: Completed Guidance 1, 2 and Specialist Designation -2008 Certified in Primary and Junior Divisions

Smart Serve Trained

WHIMS Trained

EMPLOYMENT HISTORY

Owner-Making Life Simple For you Inc. September 2012-Present Toronto

*Dog waking/Boarding

*In Home Cat Sitting

*Personal Shopper

Sobeys-Fish Department

-Etobicoke November 2017-2019

*Adhere to all Food Safety Protocol, Standard Operating Procedures, Health and Safety policies, and other programs and initiatives

*Provide Customer Service to meet customer needs

*Keep work area clean and presentable

*Process customer Seafood orders

*Perform program execution and merchandising of product

*Handle and prepare Seafood products

*Increase store sales by actively promoting products

*Participate in the training of junior staff

*Maintain a clean and safe working environment as per Company requirements

*Other duties as required

Specialist Teacher & Director of Student Services September 2002- 2011 Junior Academy – Toronto

●Supporting students in identifying, planning, and attaining individual goals; consistent to their aptitudes, needs, abilities, and interests.

● Assisting parents with student’s academic planning.

● Conducted tours for the school, with a high success rate for admissions to the school.

● Excellent networking contacts, with other academic schools.

●Coordinating a program in which Grade 7/8 students are encouraged to take on the leadership role as “House Captains”, developing skills in resume development and interview techniques.

● Implementing a “Media Program” using; news/radio/internet to educate students about global awareness.

●Encouraging and implementing open communication with parents regarding; homework, assignments and tests.

● Ran a workshop at school regarding the Dove Campaign for Real Beauty, designed for girls aged 8-12 years.

● Conducting a health initiate called Power 4 Bones, for students in Grade 5 for the past 5 years.

● School fundraiser coordinator; raising thousands of dollars each year, for various charities

● Last 2 years have attended as a school representative Private School Expo held at Roy Thompson Hall.

GAP INC.- September 1999-2012

Sherway Gardens-Etobicoke

● Assisting customers in the fashion department coordinating wardrobe and fashion requirements

● Arranging store displays and displayed featured merchandise

● Following proper procedures for handling fashion merchandise

● Ensuring the merchandise is proper signed and priced, following appropriate procedures for clearance, promotions and markdowns

● Experience with cashier procedures, including returns and payment options

● Responsible for training new members of staff on cash Staff in Training Coordinator (summer) June 2008-2011 ontessori – Richmond Hill

● Working with the Director of the program to facilitate and implement leadership skills for 13-15 year old students in the summer camp.

● Supporting summer camp young leaders to attain individual goals and abilities.

● Supervised and mentoring leadership techniques including; conflict management, Health and Safety, communication and team building development.

● Attended tradeshows to market summer camp.

Alice Fazooli’s-Restaurant & Bar/Jack Astor’s – August 1998-2002 Square One/Woodbridge .

● Superb customer service skills, marketing and sales skills

● Extensive knowledge of rules, laws, and court procedures related to alcohol consumption

(SMART-Serve)

● Collecting payment and operating a cash register, serving food to customers at the bar and restaurant

● Monitoring inventory

● Working in a fast paced environment with the ability to adapt to various customer needs

● Server/Cocktail waitress and Bartender

Fundraising Activities

Organized and coordinated fundraising activities for the following organizations: Ron White Shores: collected 100 pairs of shoes

Red Cross, Chum City Wish

North York/Toronto Harvest Food Bank Drive,

Denim Day, Dress for Success,

SOPUDEP School for Haiti

“Raising the roof” to raise awareness for youth homelessness in Canada. Erenestine’s Womens Shelter

REFERENCES AVAILABLE UPON REQUEST

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