- [ ] Janie Taylor

- [ ] **** La Tarriga Way

- [ ] Sacramento, CA 95823

- [ ] aduoqt@r.postjobfree.com

- [ ] 916-***-****

- [ ] Authorized to work in the US for any employer

- [ ] WORK EXPERIENCE

- [ ] December 28, 2020-February 2, 2022

- [ ] Lincare, Inc

- [ ] 875 National Drive, STE 105

- [ ] Sacramento, California 95834

- [ ] Work as a CSR in a Durable Medical Equipment firm. Job consist of answering phones, placing orders and filling orders. Troubleshoot equipment issues when arise and service customers over the counter when they’re required to come into office.

- [ ] September 2019- December 14,2019

- [ ] Faneuil Inc.

- [ ] 5020 Dudley Blvd

- [ ] Rancho Cordova (McClellan)

- [ ] Supervisor in a call center for a national medical insurance company

- [ ] *Oversee a team of twelve people, to be increased as more training classes end and come on board

- [ ] *Currently review analytics on four applications in addition to utilizing over ten applications in order to provide customer service

- [ ] Administrative Assistant

- [ ] July 2009-April 2016

- [ ] Housing Alternatives Inc - Rocklin, CA

- [ ] *Provide admin and business support to Executive Director and CEO *Maintain company calendar-plan and schedule meetings, teleconference and travel *Improved office efficiency by removing outdated documentation to outside storage as well as placing documentation on server *Enhanced communication between corporate personnel and property site personnel fostering a sense of teamwork and collaboration * Prepared and made bank deposits *Order and/or picked up office supplies- controlled inventory *Recruited, interviewed and hired on site property management team *Retrieved monies due to company that amounted to over $60k

- [ ] Medical Records Clerk

- [ ] UC Davis Medical Center - Sacramento, CA-September 2006 to March 2009

- [ ] * Prepared via internal system medical records to be sent to dr., dept. or clinic * Occasionally delivered to request or * Checked returned medical records via same system utilized to check records out

- [ ] Provider Relations Representative

- [ ] Coventry Health Care ( First Health, Inc.) - West Sacramento, CA-

- [ ] July 1996 to January 2005

- [ ] (LEAD REP) * Provided contracted doctors, medical groups and hospitals with info relative to approved amounts for billing per their agreement(s) * Researched discrepancy in billing * Resolved issues relative to coding on billing * Trained incoming personnel to unit

- [ ] EDUCATION

- [ ] Diploma

- [ ] J Eugene McAteer - San Francisco, CA

- [ ] 1976 to 1978

- [ ] Solano Community College

- [ ] 1991-1992

- [ ] Skills

- [ ] Microsoft Office (10+ years), Multi-Line Phone System (10+ years), Typing (10+ years), Social Networking (10+years)

Contact this candidate