Data Entry Service Representative

Ismael Alfonso Jose Rivas

*** *. **** **.,****** CA, 91706

Cell:626-***-**** Email: aduoqf@r.postjobfree.com OBJECTIVE

My ultimate goal is to become a well suited customer service representative for your company. PROFILE

• Energetic and people oriented professional who is Bilingual, can read and write in English & Spanish

• Very organized individual, who posses good communication skills. I am a very friendly and a well mannered person who likes helping others.

• College student with adaptable personality, working on bachelor of science in hospitality and management.

EXPERIENCE

Bud-tender/ Manager, 19254 E Walnut Dr N

Unit 204, Rowland Heights, CA 91748,United States (October 2018-December 2020)

● Assisted customers in selecting their perfect cannabis strain.

● Addressed and resolved altercations with customers with good communication skills, resulting in customer contentment.

● Helped check in customers to maintain a consistent flow of clients.

● Maintains staff by recruiting, selecting, orienting, and training employees. Administrative, JT’s Trucking, Hacienda Heights CA- (November 2016- March 2018)

● Software - Freshbooks

● Data entry for billing

● Receiving Bill of Ladings from warehouse and prepping driver manifest for deliver.

● DOT Logbook collection from drivers

● Payroll coordination - collecting and entering data of drivers weekly deliveries and unloading hours.

● Organizing paperwork and other documents

● Answering phone calls - Working with warehouses coordinating empty trailers full load pick and /or any changes accordingly.

Food Runner,Del Mar Racetrack,2260 Jimmy Durante Blvd Del Mar, CA 92014 United States (Summer 2018)

● Managed sales by running food out to customers, resulting in overall customer satisfaction for a restaurant seating 600 people.

● Assisted waiters and waitresses in food preparation, ensuring efficient time managing for customers happiness.

● Teamed with fellow food runners to enhance daily cleanliness by picking up thrash and clearing tables, generating more time for waiters and waitress to focus on the customers enjoyment.

● Trained with the heads of the department before season started, assuring all employees are able to complete tasks and fulfill customers overall comfort. Independent Contractor, MBI Media, 957 S Village Oaks Dr Covina, CA 91724 United States (August 2017 - June 2018)

● Teamed with fellow contractors to pass out community flyers for the city of Los angles and Orange county, generating community awareness of the construction on the Metro link.

● Arranged and documented comments of residents of multiple locations to be sent to the city, enhancing community satisfaction by getting their voice to the source.

● Oversaw survey and comment station at multiple city events, generating customer satisfaction by providing a well organized way for people to be heard. EDUCATION

California Polytechnic University Pomona, 3801 W Temple Ave Pomona, CA 91768 United states (August 2016 - Present )

Contact this candidate