Personal Assistant Floor Staff

Anastasia P Julie (aka Penny)

Proven ability to work with people in various industries,

has meticulous administrative and excellent interpersonal skills. An asset all organisations

**********@*****.***

Cell: 781-***-****

From Cape Town South Africa

Work Experience

FOUNDER & OWNER

KayPeeZee Early Childhood Development & Aftercare Centre - Cape Town, Western Cape August 2010 to Present

1. Founded KayPeeZee in 2010 and the centre now operates independently 2. KayPeeZee started with 2 staff members and currently employs 9 staff members

3. KayPeeZee educates and cares for, around 100 children per year and offers an excellent standard of education.

4. KayPeeZee is the biggest Early Childhood Development (ECD) Centre in Lansdowne Cape Town and has a very good reputation within the Early Childhood Development Sector.

5. Penny has been chairperson of the ECD Forum for 8 years,. The forum consisting of 33 centres in the municipal ward 60 of Cape Town South Africa NATIONAL CUSTOMER SERVICE MANAGER

Safmed - Cape Town, Western Cape

January 2009 to March 2010

Reference: MR CALVIN SWARTZ: +278********

1. Resolving service issues

2. Responding to customer queries

3. Responsible for 3 customer services office performance, i.e Cape Town, Durban and Johannesburg

4. Streamlining and implementing important projects 5. Quality control with ISO9002

CUSTOMER SERVICE MANAGER

AAD Nissan - Cape Town, Western Cape

August 2007 to December 2008

Reference: MR VERNON RAY +277********

1. Resolving service and customer issues

2. Implementing effective service system for customers 3. Ensuring customer satisfaction

4. Ensuring satisfactory maintenance scheduled

5. Tracking vehicle service and maintenance, then providing up to date customer communication

PERSONAL ASSISTANT TO MANAGING DIRECTOR

AAD Nissan - Cape Town, Western Cape

May 2005 to July 2007

Reference: MR VERNON RAY +277********

1. Reception relief

2. Facilitating meetings with MD and managers/visitors 3. Facilitating MD's itinerary

4. Updating various internal documentation

PERSONAL ASSISTANT TO MANAGING DIRECTOR

Stopak South Africa

April 2003 to April 2005

Reference: MISS SONJA EVANS ON +278********

1. Reception relief

2. Facilitating reception relief with other administrative staff 3. Handling Managing Director's emails whilst he was travelling 4. Setting up meetings with Managers

5. Taking Minutes

6. Meeting set up with floor staff

7. Setting up impromptu lunch meetings

8. All administrative duties pertaining to Managing Director 9. Making travelling arrangements for MD and anyone accompanying him on trips, i.e booking flights and accommodation

10. Running errands for MD (Personal and work)

BUSINESS OWNER

Kleenbee Cleaning Services

December 1999 to January 2003

1. Reception relief

2. Cleaning Bookings

3. Work facilitation

4. Staff Rotation

5. All administrative duties pertaining to Managing Director 6. Running errands for MD (Personal and work)

AU PAIR – UNITED KINGDON – ENGLAND

Currie Motors/Jaffe Family

Ref: Paula Jaffe UK 077********* or ************@*******.**.** June 1997 to November 1999

1. Driving children to and from school

2. Light Cleaning and children’s laundry

3. Preparing school lunches, breakfast and afternoon lunch 4. Weekly Shopping

5. Supervising homework

6. Supervising extra mural activities

7. Running errands for family

Education

Bachelor of Arts in Social Work

University of the Western Cape 1989 Incomplete

High School (GED) in English, Afrikaans, Mathematics Portlands Senior Secondary School - Cape Town, Western Cape 1988

Skills

• Efficient Communication

• Meticulous Administration

• Team Building Policy writing

• Human Resource

• Business Set up

• Customer Liaison Customer - Service driven

• Itinerary solutions - Travel arrangements

• Meeting arrangements

• Stock take

• National customer service maintenance

• Email CSS

• Canva LinkedIn Facebook WordPress Instagram

• English (fluent)

• Management

• Childcare/Early childhood education

• Data Collection and capturing

• Procurement

• Event Planning

• Teaching

• Experience working with students

• Classroom experience

Certifications and Licenses

First Aid Certification

CPR Certification

Training in Inclusion Education (Special Needs)

Assessments done via LinkedIn

Supervisory skills: Motivating & assessing employees — Highly Proficient February 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient

Administrative assistant/receptionist — Proficient February 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Attention to detail — Proficient

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Early childhood development — Proficient

February 2022

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Management & leadership skills: Planning & execution — Proficient February 2022

Planning and managing resources to accomplish organizational goals Full results: Proficient

Contact this candidate