Judith Samuels
http://ca.linkedin.com/in/judith-samuels **********@******.*** C: 416-***-**** H: 647-***-****
Human Resources
May 7, 2021
JUDITH SAMUELS
Scarborough ON M1S 4K6
H: 647-***-****
C: 416-***-****
**********@******.***
Dear HR Manager,
I have extensive supportive experience working in the past for various levels of Managements Industries and I pride myself on excelling at any task and having the ability to wear many hats at one time.
In my pass positions as an Administrative or Executive Assistant for the CEOs and Presidents, I served as the gatekeeper, extensive travel coordinator, and assistant to the Human Resources department when additional resources were needed. My reputation as a competent team member who always gets the job done comes from my ability to work cross-functionally and multi-task various responsibilities such as drafting company correspondence, preparing data reports for management and organizing company meetings and off-site events.
The most important skill I pride myself, is that I am resourceful and an avid self-starter. My experience has taught me the importance of being proactive and adapt as situations arise.
Thank you for your consideration and I look forward to speaking with you soon.
Sincerely,
Judith Samuels
Judith Samuels
http://ca.linkedin.com/in/judith-samuels **********@******.*** C: 416-***-**** H: 647-***-****
PROFESSIONAL SUMMARY
Admin/Executive Assistant
Over 14 years’ experience providing support to Executives as well as doctors’ and patients. Highly efficient in busy environments achieving maximum results performing a wide variety of tasks, and demonstrated strong attention to detail and reliance to meet deadlines. Having a cost saving approach, secured cost-effective solutions with supplies improving inventory management.
AREAS OF EXPERTISE
Data Entry (65 w.p.m.)
Experience in Public Sector and Sales Industries
PS Suites & MediTech Software
Communication of Highly Sensitive Information
Microsoft Word, Excel, PowerPoint, Outlook
Machine Transcription, Minute Taking
CAREER EXPERIENCE
Four Seasons Hotel & Resorts – Corporate Office (Contract via xerox) November 2020 – Present
Some of Four Seasons goals, beliefs & principles. Who - We have chosen to specialize within the hospitality industry by offering only experiences of exceptional quality. How – We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. What – Our greatest asset, and the key to our success, is our people. How – We succeed when every decision is based on a clear understanding of and belief in what we do and when we couple with sound financial planning.
Administrator – Corporate Services
Primary responsibility managing incoming calls and redirecting at reception
Directing and announcing of guests
Handling of contractors coming on to the premises and emergencies (when necessary)
Editing and updating employee’s data base information and floor plans
Auditing and maintaining of Security ID Badges for employees and guests
Handling of couriers and other related duties as is necessary
Bob Gumball centre for the deaf January 2020 - May 2020
It is the mission of the Bob Rumball Organization to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve.
Executive Assistant to CEO & Assistant to COO
Proactively determines CEO needs and provides research and information
Ability to multi-task and prioritize deadlines to ensure timely project completion
Primary administrative liaison between the organization board members and the CEO
Determine problems, issues or opportunities and provided solutions in an appropriate time frame
Worked with multidisciplinary teams (internal and external)
Primary responsibility for managing schedules, agendas and articulate key messages
Created agendas, ensuring appropriate items are brought forward and completion of minutes for various internal meetings
Performs other duties as assigned by the CEO
Negotiated with suppliers as needed
Women’s Health In Women’s Hands (Contract) August 2019 – OCTOBER 2019
The Mandate of Women’s Health in Women’s Hands (WHIWH) Community Health Centre is to provide primary healthcare to racialized women from the African, Black, Caribbean, Latin American and South Asian communities in Toronto and surrounding municipalities. We are committed to working from an inclusive feminist, pro-choice, anti-racist, anti-oppression, and multilingual participatory framework in addressing the issue of access to healthcare for our mandated priority populations encompassing age, gender, gender identity, race, class, violence, sexual orientation, religion, culture, language, disability, immigration status and socio-economic circumstances.
Medical Receptionist
The front-line, role of reception – welcomed clients and new patients
Schedule patients, calling to confirm, cancelled and rescheduled patients for appointments with Doctors, Nurses, Specialists, using the PS System for patients
Screening calls, redirecting and given information over the phone
Handling of patients confidential information, and answering queries
Maintaining clean and professional reception area
Security is of utmost importance with the nature of the business
Malvern, Condominium Property Management (Contract) July 2019 – August 2019
Administrator
The front-line, role of reception – welcome, directed clients, guests and rerouted, screened calls to Property Manager
Coordinating office activities and operations to secure efficiency and compliance with company policies
Supervising staff of two Superintendents and dividing responsibilities to ensure performance
Handling issues with the day-to-day tenants with their properties, and vendors
Assisting the Property Manager with the daily handling of external & internal communication of management systems for directing the Condominium
Prioritization her demanding schedule
Arranging, organizing and coordinating of Board Members meetings – bringing the Property Manager up-to-date with issues and concerns
SF Partnership LLP (Contract) Apr 2019 – Apr 2019
SF Partnership, LLP, is a Toronto based Accounting and Tax Advisory firm who help clients save money and optimize their business management
Receptionist/Administrative
The front-line, role of reception – welcomed, directed, and announced guests while screening and rerouted calls to the appropriate individuals at the head office of approximately 50 staff which included seven Managing Partners.
Screened calls and welcome guests to the appropriate individuals
Updated clients personal Tax information
Maintained boardrooms, booking as well as sorted mails to appropriate individuals and sending out of couriers
MCAP (Restructuring) Oct 2013 – Jan 2019
MCAP Mortgage Corp. operates as a mortgage and equipment financing company. The company was founded in 1998 and is based in Toronto, Canada
Facility Associate/Administrative
The front-line, role of reception – welcomed,directed, and announced guests while screening and rerouted calls to approximately 375 staff and 40 plus departments as well as all MCAP’s offices across Canada. Accepted couriers and handled security of the overall company.
Screened calls and directed customers to the appropriate departments
Updated clients’ Insurance files & documented changes
Processed Mortgage Insurance editing with regular cancellation and clients’ files
Arranged company travel, processed couriers through internal software
Facilitated orientation for new staff, processing Security Audit on Security Pass Cards and external Work Crews
Managed the calendars for the Manager with appointments
Secured and maintained internal and external business relationships
Interfaced between departments to sustain business goals
Processed payments of invoices and maintained a Ledger of invoices
Developed and ran monthly expense reports for Facility and the Marketing Department to provide variance analysis for upper management
Helped in booking meeting boardrooms and Back Up Support to office staff as required
Maintained clients’ confidential information
Member of the Health Safe Board and First Aid certified employee
Shannon Human Resources – Agency Contracts Jul 1982 – Oct 2013
Intact Insurance (Contract) Jun 2012 – Oct 2013
Intact Financial Corporation is one of the largest providers of property and casualty insurance in Canada by annual premiums as of 2017
Receptionist/Administrative Assistant
I liaised between departments with typing of documents, reports and special projects; while I rerouted callers to the appropriate individuals and departments.
Handled incoming calls and provided excellent customer service
Updated clients’ Insurance files & documented changes
Managed appointments in Managers’ calendars
Secured and maintained internal and external business relationships
Interfaced between departments to sustain business goals
Managed special projects from conception to completion
Maintained clients’ confidential information
Holland Bloorview Rehab for Kids (Contract) Jul 2011 – Sep 2011
Holland Bloorview Kids Rehabilitation Hospital is Canada's largest children's rehabilitation hospital. It is located in Toronto, Ontario, Canada.
Administrative Medical Assistant
Scheduled a variety of confidential medical assessments by a number of department heads i.e. Vice Presidents, Specialists, Doctors for their patients, throughout the hospital while maintaining their calendars. Handled attendance reporting for Human Resources, expenses for my reporting Director and typing reports as needed.
Updated patients’ records & documented referrals of children
Answered the telephone, directed calls to proper department or personnel
Managed calendars for Doctors, Presidents, Vice Presidents and Senior Management
Typed documents and correspondence utilizing Microsoft Office
Over six years’ experience in a customer service and hospital environment
Secured and maintained internal and external business relationships
Interfaced between departments to sustain business goals
Managed special projects from conception to completion
Gallean Property Management (Contract) Jun 2011 – Jul 2011
Gallean Property Management Inc. is a privately held company in North York, ON.
Categorized under Real Estate Management.
Property Administrator
Managed a small in size office of six individuals but reported to the Director of Property Administrator. Handled internal and external queries of external clients and kept the everyday smooth flow of the office with supplies and equipment.
Answered the telephone, directed calls to proper department or personnel
Screened purpose of call, e-mails, appointments and walk-ins
Typed documents and correspondence utilizing Microsoft Office
Secured and maintained internal and external business relationships
Over six years’ experience in a customer service and hospital environment
Interfaced between departments to sustain business goals
Paid, validated, and cross-referenced invoices
Oversaw general office management, ordered supplies and maintained equipment
Ran monthly reports and created and preserved filing system
Additional experience includes Administrative Assistant at Canadian Arthritis Network (Oct 2010 – Feb 2011),
Administrative Assistant at Baycrest Hospital (May 2010 – Jun 2010)),
and Office Administrative Support (Volunteer) at The Heart and Stroke Foundation (Dec 2010 – Oct 2011)
EDUCATION & PROFESSIONAL DEVELOPMENT
Office Administration Medical Diploma 2013
Centennial College
Computerized Accounting Diploma 2004
Canadian Servers College
Certificates
First Aid (2018 – 2020)
OSG, Occupation Safety Group (2016)