Delia De La Rosa

El Paso, TX *****

aduog3@r.postjobfree.com

+1-956-***-****

Work Experience

Human Resources Assistant

STAMPEDE MEAT INC - El Paso, TX

September 2020 to July 2022

• Provided administrative support with payroll, calendars, meetings, and training events.

• Maintained employee data and kept updated accounts of all employment records.

• Assisted in recruiting and training of new employees.

• Manage the company’s structure to support all teams to effectively contribute including being an expert in their roles and responsibilities of each team and how to effectively work together.

• Develop and update spreadsheets and database to track, analyze and report on performance and sales data.

• Posted jobs and worked closely with the HR Manger to ensure that the company’s staffing needs and goals were met.

• Process invoices and expenses using Quickbooks to facilitate on-time payment. General Manager

LAREDO MEDICAL WEIGHT LOSS CLINIC & SPA - Laredo, TX June 2017 to May 2020

• Supervise and manage personnel.

• Hire personnel that qualify for distinct job descriptions and train.

• Over seeing all clinic's operations.

• Generating revenue and controlling costs.

• Reach sales goal.

• Audits of medical records daily, inventory, assign clinic staff schedules based on clinic needs, monitor and adjust the work schedule throughout the month as needed to maximize efficiency and utility of the staff.

• Assure safety of personnel at all time.

• Provide orientation of the clinic to new staff.

• On- going monitoring of clinic processes to ensure optimal outcome.

• Responsible for recording, reviewing and resolving patient complaints.

• Provide customer service training to the staff and physicians. Laser Technician

Venus Med Spa - Laredo, TX

January 2014 to May 2017

• Perform laser hair removal procedures for patients.

• Follow up with patients.

• Give great customer care.

• Reach sales goal for the month.

• Responsible for the quality of patient services and continuous improvement and customer satisfaction.

• Educated patients on skin care, laser procedures, body treatments and products.

• Book appointments.

Logistics Specialist

Banuelos Trucking Transportation - Laredo, TX

May 2010 to October 2013

• Organize transaction schedules to make sure products get delivered in a timely manner.

• Finding loads for multiple trucks.

• Overseeing all preparation needed to successfully deliver loads.

• Provide quality assurance oversight throughout entire logistics process, from point of origin to destination.

• Review transportation costs and freight rates to stay within budget.

• Review work orders.

• Managed and resolved tariff related issues.

• Reviewed freight invoices.

• Monitor and coordinate the status of the delivery.

• Work with other logistics specialists.

Education

High school diploma

El Dorado High School - El Paso, TX

May 2009

Skills

• Sales

• Supervising experience (5 years)

• Customer service

• Team management

• Budgeting

• Esthetic laser treatment

• Medical billing

• Inventory Control

• Human Resources

• Recruiting

• Interviewing

• Problem solving

• Microsoft Office

• Bilingual

• Social media management

Languages

• English/Spanish - Expert

Certifications and Licenses

Laser hair removal license

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