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Assistant Retail Customer Service

Location:
Shallotte, NC
Salary:
14.00 hourly
Posted:
January 14, 2023

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Resume:

Aimee Renee Moree

910-***-**** / Hamlet, NC

aduoeh@r.postjobfree.com

Professional Summary:

Leverage my office skills and experience to make a difference in a company in my new home area. With 10 years of experienced, I thrive in a fast-paced environment, and enjoy supporting and meeting project deadlines effectively.

Skills:

• Proactive and Self-Motivated

• Organization and Prioritization

• Patient Profile Setup

• Accounts Payable and Receivable

• MS Office Expertise

• Document and File Management

• Company and Customer Appointment Coordination

• Early Childhood Education & Lesson Planning

Work history summary

Sandwich Artist, Subway, Ocean Isle Beach, NC Apr 2022 - Current

• Greeted guests, promoted specials and took orders.

• Trained team members to prepare sandwiches and other items according to instructions.

• Accurately operated cash register to process customer payments.

• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Packer, Great Atlantic Trading, Ocean Isle Beach, NC Feb 2022 - Apr 2022

• Completed daily orders via picking and packing of shipments.

• Protected materials for transport by correctly packaging products in boxes and crates.

• Complied with safety, health and environmental regulations. Cashier, Food Lion Grocery, Sunset Beach, NC Nov 2021 - Jan 2022

• Accurately operated cash register for cash, check and credit card transactions.

• Worked flexible schedule and extra shifts to meet business needs.

• Helped customers complete purchases, locate items and join reward programs. Service Writer, Milligan Power & Lawn, Shallotte, NC Feb 2021 - Oct 2021

• Accountable for taking customer service requests and documenting product service needs and requirements, including logging work and change orders into job tracking database

(Excel).

• Worked effectively with repair staff and parts providers, staying current on availability and service processes.

• Maintained accurate and current customer account data with manual forms processing and digital information updates.

• Delivered exceptional customer service by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Investigated and resolved customer inquiries and complaints quickly.

• Recommended products to customers, thoroughly explaining products details.

• Handled high volume phone calls, take messages, send and receive fax, take credit applications for customers interested in loans for purchase of units in inventory Assistant Retail Sales Manager/Key Holder, Beach Life, Ocean Isle Beach, NC -Feb 2014 - Jun 2020

• Oversaw employee performance, including setting high standards for store merchandise display and organization.

• Creatively recommended and implemented merchandise strategies that increased sales and/or achieve challenging targets.

• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

• Managed daily cash, credit and gift card transactions, verifying cash drawer balance at end of each shift, and responsible for weekly bank deposits.

• Mentored and trained 8 sales associates for two store locations. Bookkeeper/ Installer, All American Hardwood, Ocean Isle Beach, NC Apr 2012 - Nov 2016

• Managed company material orders, tracking and costs using both manual and QuickBooks based processes.

• Accountable for maintaining customer records, and materials usage for proper billing.

• Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.

Pharmacy Technician, Walgreen's Pharmacy, Sunset Beach, NC Mar 2011 - Jan 2012

• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.

• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.

• Verified patient data and billing information to discover and resolve erroneous bills due to system errors.

Education summary

Certificate Brunswick Community College Early Childhood Education Supply, NC Mar 2006

Hobbies

I enjoy scrapbooking and just about any creative types of arts and crafts. Having fun and fond memories is the goal. Loving nature and enjoy surfing and outdoor hobbies.



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