Mina Gagraj

Area Director of sales

Albany, NY **203

aduodv@r.postjobfree.com

917-***-****

Work Experience

Area Director of Sales and Marketing

Marroitt Hotel - Albany, NY

July 2017 to Present

• Participate as assigned in developing ideas/revenue for particular teams.

• Demonstrate a sense of urgency to snatch business from rivals.

• Formulate plans for sales

• Meetings on lead sales plan for sales teams & general managers

• Working together with the revenue management team to ensure that strategies for sales and revenue management are matched to generate new revenue, also gain market share and optimize profit.

• Guide and navigate sales and marketing directors as well as hotel workers to ensure that sales and revenue plans are understood and enforced to.

• Help to bring in new companies coming into the markets

• Familiar with competing hotels and marketing campaigns

• Efficiently present information to the operating departments on accounts as appropriate. Understand the operations of the hotel, including room sizes, meeting capabilities, amenities, features, and benefits for your territory's allocated hotels.

• Establish target pricing for Group and Negotiated accounts

• Monthly review of Negotiated account production

• Assist with the preparation of the business plan and revenue budget

• Develop Community and Agreed Accounts target pricing

• Capacity to involve and organize community meetings

• Weekly review of hotels performance with VP of Sales

• Monitor achievement of objectives for the segment and take appropriate action to correct shortfalls versus the strategic plan.

• Monitor each hotel's progress towards achieving their budget and growing their RevPAR Index

• Develop internet marketing campaigns, GDS advertising

• Hilton and Marriott experience

Catering Sales Manager

By Hilton - Schenectady, NY

August 2012 to August 2017

• Provides professional and courteous service at all times.

• Qualifies all prospective leads.

• Approves function space allocation for group catering and meeting bookings.

• Develops and maintains relationships with media contacts in order to maintain public relations effort.

• Prepares reports as outlined including, but not limited to Productivity Report, Weekly Plan, Sales Call Reports, Market Share Analysis and Forecasts.

• Work closely with Food and Beverage and Rooms Divisions to ensure above average service levels.

• Attends weekly staff meetings.

• Completes projects as determined by the General Manager.

• Conducts weekly sales meetings.

BDC Manager

Rensselaer Honda - Troy, NY

February 2010 to August 2012

• Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process.

• Establish trust among customers to establish strong network of clientele and prospects.

• Provide training and support to sales staff and assist in closing deals.

• Facilitate regular sales training for continue team growth.

• Demonstrate leadership by setting a clear vision and goals for the sales targeted performance.

• Engage and motivate the team to achieve key goals, performance expectations and standard methodology processes

• Drive business through a high-level of involvement in day-to-day operations.

• Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing.

• Partner with General Manager and General Sales Manager to plan and run motorcycle inventory.

• Answer customer questions, adjust if necessary, and ask for signature on loan application and information authorization forms.

• Schedule loan closing, vehicle delivery, and compile and generate proper forms and other documentation.

Education

College Degree in Hospitality Management

Cornell University - Ithaca, NY

Skills

• Microsoft Office

• Budgeting

• Scheduling

• CPR

• Management

• Event Planning

• training

• Organizational Skills

• Typing

• Payroll

• Forecasting

• CRM Software

• Sales Management

• Catering

• Business Development

• Salesforce

• Branding

• Pricing

• Account Management

• Outside Sales

• E-Commerce

• Negotiation

• Analytics

• Customer Relationship Management

• Marketing

• Strategic Planning

• Market Research

• Business Analysis

• Email Marketing

• Research

• 5 years manager experience.

• Able to create a positive impression about my company through efficiency and professionalism.

• A self motivated and disciplined individual with strong work ethic, and a proven track record.

• Dependable, personable and dedicated to memorable customer engagements.

• Revenue Management

• Digital Marketing

• Public Relations

• Events Management

• Recruiting

• Web Design

• Product Development

• Hotel experience

• Upselling

• Leadership

• Contracts

• Sales

• English

• Customer service

• Computer networking

• Employee relations

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