McKayla M Peak
**** ******** **** ********, ** **093
aduobl@r.postjobfree.com
Experience
Chick- Fil-A
Team member
December 2017-October 2018
Ensuring that products and our guest experience are consistent with out brand, culture and standard of excellence. Communicate clearly with guests, fellow team members and leaders. Courteously greet guest, take orders, explain and/or suggest menu items. Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean. Stock product and supplies preparing, assembling, and serving products to food stations and guest.
Zaxby’s
Cashier/Cook
October 2018-August 2019
Greet guest entering establishment. Answer guest questions regarding menu items. Receive and disburse money, process credit and debit transactions. Consistently serve quality food in a timely manner. Cross training experience between kitchen and cashier duties. Stock inventory, prepare cook and assemble orders. Keep the kitchen clean and organized, and maintain food safety and quality standards by following standard operating procedures.
Walmart
Customer Service/Stocker Associate
August 2019-October 2021
Ensuring high-quality products are taken care of and available for our customers. Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser-quality food products. Packing ready-to-sell products in proper containers and stock displays. Maintaining a clean, sanitized, and team member-ready area.
Waffle House
Server
July 2020- February 2022
Prepare food orders for customers, clean, and assist with food preparation.
Ackerman Security
Customer Service Representative
October 2021- June 2022
Responsible for all residential and small business inbound phone calls which consists of assisting customers with alarm system questions, finding solutions for technical issues, minimum billing, scheduling, and dispatching. Checking and editing data entry, walking the customer through troubleshooting steps and other technical assistance.
Cantaloupe Inc.
(Tential temp service)
Customer service/Administration
September 2022- January 2023
Customer service position, but no phone support. Everything handled over email and ticketing que of issues and questions.
Majority of all questions are regarding device management - activate/de-activate devices, transfer service to another user, account setup questions, billing questions/issues, customer account updates, releasing and holding payments.
Devices include ePort cashless devices, POS (point of sale) devices (self-checkout devices) mobile checkout device.
Also have software products available - real-time sales info, delivery info, office mgmt etc
Devices for self-service/unattended retail - vending machines, arcades, laundry, gas station, kiosks, entertainment (juke boxes, pool tables), quick service restaurant payment, hotel lobby cafes.
Education
Berkmar High School
Highschool diploma
System Training: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Power Point, Sales Force, Bria (phone services operated off computer device)