Remote Customer Service

Rena Cooper

Morro Bay, CA, *****

341-***-****

***********@*****.***

Skills: Customer Service, Complaint Resolution, Hospitality Service Expertise

Relevant work experience:

OFFICE ADMIN/SALES ASSISTANT 03/2021 to 09/2021 Synergy Power, Livermore, CA

* Responded to inquiries from callers seeking information.

* Helped clients troubleshoot and communicated with product manufacturers on their behalf.

* Scheduled appointments and conducted follow-up calls to clients.

* Sorted and routed incoming correspondence to help senior leaders respond quickly to

business and customer requirements.

* Kept records in CRM to maintain customer data.

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