Crystal Jackson

A versatile and creative writer fuses a background in journalism and academics with expertise in business writing to deliver quality, customized material spanning news, marketing, web content, curriculum, and career development. Provides sales support and highly-rated client service and excels in meeting deadlines in quick-turnaround settings. Blends academic training in economics and business administration with hands-on experience in sales and operations support to offer employers a track record of delivering on tasks accurately, efficiently, and quickly. Known for providing best-in-class customer service and communications in a variety of business settings. Known for creating and implementing training that expands team member capabilities and instructs users on system utilization/improvement. Works with government, civilian, and corporate stakeholders. 1508 Arno SE Albuquerque, New Mexico 87102 505-***-**** aduo9a@r.postjobfree.com WORK EXPERIENCE

casa sabina — Caregiver

Visiting Angels — Home Health Aide

Alorica — Laquinta Hotel Agent

8/2020 to 11/2020, Albuquerque, NM

Assessed, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care. Diagnose and respond to illnesses and physical conditions through therapeutic measures, including prescription of medication, heath counseling and education, and provision of care supportive to and restorative of life and well-being. 04/2020 to 10/2020, Albuquerque,NM

Diagnose and respond to illnesses and physical conditions through therapeutic measures, including prescription of medication, heath counseling and education, and provision of care supportive to and restorative of life and well-being. Assessed, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care. 04/2016 to 10/2018, Albuquerque,NM

Responsible for the setup, to include any troubleshooting, and breakdown of events requiring technical support. Supported over 100 events annually, which ranged form less than a dozen participants to thousands of participants with prestigious guests.

Translated and assembled business requirements into detailed, production-level technical speci cations, detailing new features and enhancements to existing business functionality. Interacted with business users to analyze the process and gather the requirements, making necessary changes to schema objects to ful ll their reporting and business needs. EDUCATION

Apache Trail HighSchool

01/2001 to 09/2005