HILDA GOMEZ RYAN

*** * ******* ***

Pomona, California 91767 909-***-**** (MOBILE)

OBJECTIVE

Seeking a Bilingual Customer Service position with a growth oriented company offering opportunity for advancement and professional development.

Recent Accomplishments:

●Worked with SBA Disaster Relief in Puerto Rico and Florida in providing Hurricane relief Low Interest Loans for over 31,000 individual and Commercial Survivors.

●Completed Loan Closings and followed reporting requirements as the Team Lead utilizing secured on-line government software daily. Expediting time sensitive loan documents to Administration.

EMPLOYMENT HISTORY

SBA - Disaster Relief Declaration - Puerto Rico - Bilingual Customer Service Representative/Team Lead (10/2017- 10/2018) 84 Hours Wk

50 Hours final

SBA - Disaster Relief Declaration - Carabell, Florida - (10/2018 - 12/2018) 45 Hr Wk

CSR-Team Lead

●Provided direct services to disaster victims to better understand SBA Disaster Assistance programs and services available. If appropriate, to assist in applying and obtaining a low interest disaster loan.

●Proficient in using Electronic Loan Application to accept Disaster Loans.

●Assist applicants with submitting requested documentation from Credit Department utilizing DCMS online and communicating with Loan Managers by email and phone.

●Received and scheduled Loan Closings, verified accuracy and details. Delegated to Team members for Closing loan.

●Review loan closing after completed by CSR for vital requirements and expedite to the Credit Department by dropping in “S” Drive folders and overnight originals by UPS.

●Track hours and enter into a timesheet on the shared drive daily. Complete DFAR by end of day tracking all actions provided to victims.

●Complete all assigned projects as directed by Administration accordingly.

Galveston Whlse Bldg. Mtl,.Inc.* Accounting Mgr/A/P Specialist* 7/2015 to 10/ 2017 Hours worked 45 hrs wk

●Verify and process all invoices by Discount dates, in Versyss Software.

●Weekly A/P Check run processed and mailed.

●Weekly Payroll for 16 employees in Versyss Software produce and submit payroll reports to Owner(s) and CPA for Tax reporting.

●Transfer funds between bank accounts for Payroll and Taxes weekly.

●Submit Line of Credit loan worksheet to Banker monthly and supporting ATB for A/R and A/P for available Line of Credit.

●Reconcile Operating, Merchant Credit Cards bank account monthly to Versyss Lumber and hardware software. Reconcile payroll account.

●Current Project of Updating to Quickbooks Pro 2017 from Quicken Checkbook.

●Complete and report audits as requested for W/C, General Sales Audits. All projects assigned by Owner as requested.

ERF WIRELESS INC., LEAGUE CITY, TEXAS * A/P SPECIALIST* 2011-2015

Hours worked 50-60 Hr Wk

●Performed all A/P functions for (5) separate but intercompany related companies utilizing Microsoft great Plains V10 Software and separate bank accounts.

●Prepared, coded and entered a high number of vendor invoices received into designated companies accordingly.

●Reconcile all (5) companies General Ledger to Subledger(s), Reconcile Credit card A/P payments made by entering into a Excel template utilized in recording expenses in designated companies.

●Created and maintained excel workbook to provide a snapshot of critical payables status reported daily to CFO and department managers in decision making references during the daily cut off cash flow meeting.

●Process and match Purchase orders (3-way match process used) for all companies.

●Verify, code and process employee expense reports for payment.

●Coordinate with A/R Billing to verify 3rd party invoices directly billed by Energy Broadband an Oil and Gas Co. Provides Internet to Man Camps and Drilling Sites.

PREVIOUS EMPLOYMENT SUMMARY

SER JOBS FOR PROGRESS (SCSEP Program) - Admin Asst- Gal, Tx 281-***-**** (2011 –2012)30 hrs wk

US Census 2010 (Texas) – R. Lutz Supervisor – 832-***-**** - Enumerator-QAC Rep. (2010-2010) 25 hrs wk

Michael Moser Construction – Sacramento, CA – 813 Howe St. – R Bogue Contr. Mgrr (New Hilton Hotel Site)

Bilingual Administrative Assistant - (2008-2009) 40 hrs wk

The Kingsley Companies, Inc. – 813 Towne Center, Pomona Ca – M. Murray CEO – 909-***-****

Accounting Manager – Bilingual - (2003-2006) 45 hrs wk

License # 4609632 exp 12/2021

State of California - Personal Lines Ins Agent/Broker License Nov 2019

EDUCATION

Galveston College – Accounting I, II 1999, XCEL, WORD 2000

College of the Mainland – Peachtree V8 2001

Barclay Business College – Information Systems IBM –PC - San Bernardino Ca 1987

Liberty Tax Preparer Course – Accredited 2007 – Rancho Cucamonga, Ca.

References:

Mr. Richard Royall – Past CFO (ERF) & Friend - 5yrs - 281-***-****

Rosa Espinosa – Co-Worker & Friend - 15 years - 409-***-****

Michael Lam – Co-Worker & Friend - 5 years - 713-***-****

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