Office Assistant Customer Service

KIRSTEN NICOLE KENNEDY

**** **** **** **********, ** 43701 · 740-***-****

*********@*******.***

Self-motivated professional with experience in medical protocol and procedures. Experienced in managing patient records with EMR systems. Skilled in administrative duties

EXPERIENCE

9/2022-PRESENT

FLETCO

Office assistant, process trucking trip slips, enter time worked into the payroll system, attend contract meetings with clients,

4/2021- 8/2022

VERISMA

Process requests for medical records and billing records

Gain the ability to work from home Independently

Follow Hippa guidelines Use of Multiple computer programs

8/2019 – 3/2020

AUTOZONE WAREHOUSE

Responsible for fulfilling orders for customers

Ability to work independently

1/2019 – 3/2019

FLAGGER, jORDANS

Ability to work 10-12 hours independently

Ability to communicate directions with co-workers

4/2018-12/2018

TRANSPORT, GENESIS HEALTHCARE

Transport patients to various department thru out the hospital

Access patient charts thru Epic to coordinate care

6/2017-3/2018

PATIENT CARE, FOSTERBRIDGE

Receive written and verbal orders from patient charts for proper care

Transport patients to appointments, shopping, and errands as needed

5/2017-2/2018

Resident Care-RHDD

Document resident care using EMR and following HIPAA guidelines

Assist residents with daily routines

EDUCATION

MAY, 2012

DIPLOMA, Philo High SchooL

SKILLS

Customer Service

Proficient in use of Epic

Knowledge of HIPAA regulations

Organization

Problem solving

Use of Excel and Microsoft Office

References available upon request

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