Ashley S. Hughes

**** ********** **

Hampton, Virginia 23661

757-***-****

Objective:

To obtain a position that offers the opportunity for long-term career opportunities and growth.

Education:

Graduated Pulaski High School – 2003

Attended New River Community College, Pulaski, VA – 2003-2005 New Horizons Cosmetology School – November 2007-November 2008 Apprentice- Salon Vivace, Newport News, VA - November 2007-October 2009

License State of Virginia

Experience:

Riverside cardiology specialist, Newport News, VA-Clinical Secretary/Surgical Scheduler

July 2012-October 2019

Responsible for taking messages from patients relaying to appropriate staff member, keeping good rapport with both Doctors and clinical staff, scheduling pacemaker and defibrillator replacement procedures, making sure the patient is well informed of all instructions regarding surgical procedure and after care, responsible for preparing and placing holter monitors and event monitors on patients as well as retrieving report once testing was done placed in patients electronic medical chart and send to appropriate Doctor. Responsible for creating a monthly calendar for pacemaker representatives for in office device checks with patients, and scheduling patients follow up appointments for device checks and surgical follow up. This position requires being able to work in multiple programs simultaneously with multiple computer screens and is very detail oriented. All About You, Newport News,VA – Hair Stylist - May2010-July 2012 Responsible for providing excellent customer service for every client every time, performing at my skill level at service time standards, performing cuts, color, highlighting, various double dimension color techniques, mens scissors and clipper cuts, and running the front desk, answering the phone, booking appointments, confirming calls, game planning for each day, checking clients in and out and second day call backs for all new clients. Salon Vivace Newport News – Apprentice/Assistant/Stylist -November 2007-April 2010

Responsible for making sure my mentor’s day ran smoothly and on time. meeting and greeting the clients, draping and stain guarding if the client was getting color, mixing color formulations, shampooing and if necessary blow drying or whatever needed to be done for the stylist or the guest. Credit Control Corporation Newport News– August 2007-November 2007 Responsible for calling patients whose medical bills have not been paid and setting monthly payment arrangements to avoid their account from being sent to collections and data entry.

Casey Import Dealerships Newport News-May 2007-August 2007 Responsible for greeting customers, operation of the PBX phone system, expediting calls between customers, management and sales associates. Prepare and file DMV documents and handle daily deposits. Brown Bottom Tans Newport New- January 2007-May 2007 Opened a shop for business each day. Job requirements were to be done with little to no management supervision as day shift had only one employee to run the entire store. Excellent customer service and phone skills. Obtained payments from customers, maintained house accounts and balanced cash drawers. Duties included checking customers in using the computerized scheduling system, selling tanning packages and products, cleaning salon and tanning beds. Job also required a good knowledge of tanning products and equipment.

Applebee’s Restaurant (West Virginia)- September 2006-Janurary 2007 Job required excellent customer service skills, ability to accurately take customers' orders and deliver food and beverages in a timely and fashionable order. Accurately handle money and a working knowledge of menu items and prices.

ICT Pulaski Va- January 2001-December 2003

Job required excellent phone and computer skills. Duties included calling potential customers offering credit card insurance, making phone sales, documenting customer information on the computer and making monthly quota. Recognized as a top performer.

Personal References:

Furnished upon request