Karen Smith Bowman

*** ******** ****

Fountain Inn, South Carolina 29644 864-***-****

EDUCATION: B.A., Winthrop University, Rock Hill, South Carolina (1989)

Major: Mass Communications. Concentration: Broadcasting / public speaking

Minor: Political Science.

South Carolina Assisted Living Administrator’s License 2003 ALPHA Certified Long Term Care Marketing Director

Board Member of the South Carolina Governors Council for Alzheimer Board Member for SCARCH (S.C. Association of Retirement Care Homes)

Certified Dementia Care Specialist

SENIOR LIVING EMPLOYMENT:

July 2017 - Progressive Management Group

Present

Opened and operated Lakewood Assisted Living and The Terraces Independent Living

Both Lakewood Assisted Living and the Terraces were above budget in census and NOI

Consulted for 10 additional properties in North Carolina, South Carolina and Georgia

Chairman of the COVID taskforce for all three states

Responsible for all interior design for the five new construction

Consulting for other assisted livings in South Carolina and Kentucky on an interim basic.

Developed marketing plan for Sterilis Solutions

July 2013 - The Parks Communities, Upstate South Carolina

June 2017 Development Director and Executive Director

Traveled to Israel to help develop funding for the 240 total beds in three locations.

Opened all three buildings to include creating policy and procedures manuals, employment packages and marketing materials.

Executive Director for Fairview Park with occupancy above 90%.

All three buildings met NOI and had a census between 90% to 100%.

March 2008 - Windsor House Assisted Living & DDL Properties, Spartanburg South Carolina

July 2013 Executive Director and Consulting

Responsible for increasing census from 79 to 100% occupancy and maintaining.

Producing the highest NOI for the property in its 19 year history.

Reduced overtime, Workman Compensation claims and payments, and also reduced state deficiencies by over 50%.

Developed marketing plan and presentations for future properties with DDL Properties.

Coordinated with sister properties on marketing plans, advertising and general operational issues.

August 2006 - Homewood Residence, Greenville South Carolina

March 2008 Executive Director

Responsible for facility with 100 units that consist of Assisted Living and Alzheimer’s.

Developed a comprehensive sitter policy that deferred the possibility of fines and penalties.

Increased census from 86% to 100%. Census continued to stay above 98.5%.

Met NOI each month with margins of 38 to 45%.

Selected as American Retirement Corporation community of the year 2008

December 2003 – Morningside Assisted Living, Greenwood South Carolina

August 2006 Executive Director

Administration

Responsible for annual budget preparation and implementation, monthly variance reports, accruals and contribution margins.

Increased census from 65% to 100%.

Top revenue performance in the company for July 2004.

Responsible for billing, Accounts Payable, and Account Receivable.

Decreased staff turnover from 150% to less than 10%.

August 2001 - Park Place Assisted Living: Spartanburg, South Carolina

December 2003 Director of Community Relations – Interim Director

Marketing and Resident Relations

Acted as Interim Administrator for more than 45 employees.

Received the highest number of admissions, professional referrals and deposits in the company for 2002.

Provided Sales Training for all Manor House properties.

Had the highest sales closure rate in the company for 2002.

Coordinated relationships between Park Place and the medical community.

Develop quarterly action plans to include advertising, special events and community relations.

October 1999- Eden Care Senior Living: Anderson, South Carolina

March 2001 Director of Marketing

Sales and Marketing

Received the “Top Dog” sales award for the most deposits in my category in the company.

Excellent inquiry to tour ratio at over 85%, with a tour to close ratio at 61%.

Developed competitive analysis and market study for the newest property acquired in the region.

Responsible for all aspects of sales, advertising and special events.

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