DARSHANA SHAH

Express Entry profile number: E****17129

Job Seeker validation code: 8364

Location: Mumbai South, Maharashtra, India

Mobile: +91-992*-***-*** Email: adunta@r.postjobfree.com

LinkedIn: www.linkedin.com/in/darshana-shah-socialworker Skype: adunta@r.postjobfree.com

SUMMARY

Diligent and accomplished professional with over 7 years of progressive experience in assisting the organizations in developing, managing and altering social responsibility policies

Hands-on experience in project planning, execution, corporate donation, NGO partnership, employee engagements,

mentoring, mental health counseling, content development, and conduction of awareness programs

Seasoned in managing highly effective volunteer initiatives that align with the company’s business priorities and citizenship initiatives

Demonstrated expertise in managing and executing the CSR operations and contactable for devising CSR policies and

procedures

Proficient in developing policies relating to a company’s ethical, sustainable and environmental responsibilities

Adept at building relationship with government, corporate, stakeholders, project partners, consultants, contractors, educational institutions, other NGO’s for finalizing projects, integrating innovative practices and ensuring compliance to the terms and conditions

Sound knowledge in conducting research and analysis and problem solving skills with a strong sense of priority and

combined collaborative decision-making skills

Innovative thinker and creative problem solver with strong clinical and leadership skills working within multidisciplinary team to achieve project goals

AREAS OF EXPERTISE

Project Planning & Execution Liaison and Coordination Employee Engagements Corporate Donation NGO Partnership Stakeholder Management Mentoring CSR Operations Community Service Data Collection and Processing Relationship Building Legal Compliance Labour Welfare Documentation Digital Marketing Internal Marketing Mental Health Counseling

Content Collaboration Crisis Counseling Training And Development Creating Awareness Research & Analysis Excellent Interpersonal Skills Effective Communication Skills Suicide Prevention Support Leadership Case Management Community Outreach and Engagement Quality Patient Care

EDUCATION

Master of Social Work in Medical & Psychiatric from Karve Institute of Social service, Pune, India (2014)

Bachelor of Mass Media from Mumbai University (2012)

CERTIFICATIONS

Arts Based Therapy Diploma (2018)

Diploma in Women’s Studies from Pune University (2014)

PROFESSIONAL EXPERIENCE

Assistant Manager Deloitte Touche Tohmatsu Services, Inc., May 2020 – Jul 2021

Coordinating with the volunteer base of the company in preparing presentations and developing content for soft skill-based workshops in India

Identifying the key community stakeholders to further Community Service Plan initiatives and designing & providing

community based programs to meet shared goals

Overseeing administrative aspects of the programs, meeting the objectives of the stakeholders, analyzing data to determine the program effectiveness, suggesting & implementing improvements to programs and services

Strategizing and executing employee engagement programs at Pan India Level

Maintaining Social Services files and assuring confidentiality of records

Organizing and implementing the Impact day for the employees

Liaising with partners addressing questions and providing updated information about programs policies and procedures

Engaging in project conceptualization, perspective building, implementation, monitoring, review and documentation of ongoing projects

Corporate Social Responsibility Executive Lodha Group Mar 2019 – Mar 2020

Managed and executed CSR operations of the company

Facilitated businesses to undertake CSR as an integral part of the core business practices

Conceptualized and implemented community development initiatives

Streamlined the CSR process and ensured adherence to CSR standards and practices

Assisted the company to improve social and environmental practices

Raising public awareness of a company’s social responsibility commitments through marketing

Managed the Education Project, Labor welfare project, Mentoring program, etc.

Managed and conducted all aspects of major events like Daan Utsav and other activities

Handled public relations (PR) and advertising programs including developing digital marketing for social media platforms and Internal Marketing

Developed and implemented new projects & programs for different beneficiaries like children, youth and senior citizen

Program Coordinator cum Counselor Tribhovandas Bhimji Zaveri Pvt. Ltd May 2017 – Jan 2019

Developed the Pankhi- Domestic Violence Helpline was run across PAN India level

Counseled and interacted with the clients and survivors of domestic violence

Monitored grant research and promoted awareness on domestic violence and gender inequality in the company’s showrooms and schools

Assessed, developed, and implemented content & protocols for the programs to meet the community’s needs

Conducted needs assessment and research for strategic plan concerning facilities and programs

Collaborated and built a good relationship with stakeholders and NGOs for partnership

Supervised and trained the counselors & stakeholders (NGO’s)

Managed the helpline calls & other referrals and developed navigation & resources for the clients

Conducted events for the company at several Government agencies

Program Coordinator cum Counselor Sisters Living Works Jan 2017 – May 2017

Conducted awareness programs and conference for suicide prevention

Provided non-judgmental confidential support and crisis intervention for those in emotional distress

•Focused on active ways to engage multicultural student groups through event planning

Conducted clinical assessment, suicide risk assessment and prevention

Coordinated and strategized with institutes to create awareness on Suicide Prevention

Developed activities that help to improve perspective, attitude and accountability of the client

Program Coordinator Gunvati J Kapoor Foundation Jul 2014 – Jan 2017

•Assessed the need of the departments and the communities

•Assisted patients and their families, developed personalized care plans, offered counseling services to patients, maintained records and monitored progress

•Developed activities aimed at improving perspective, attitude and accountability

•Recorded detailed documentation for each interaction with patients and their families

•Provided assessments, counseling, and case management services to families

•Ensured that patients were referred and linked with the services and/or community resources appropriately

•Coordination of community resources, assessed and provided other case management needs for optimal treatment

•Provided on-going social work interventions and psycho-education to patients, families, and significant others for health- related Bio-psycho-social interventions

•Conducted comprehensive psychosocial assessments to identify strengths and potential barriers across the continuum of care as relates to patient health and wellbeing

•Collaborated with other disciplines to provide comprehensive care and sharing of information and interventions

•Maintained networks with appropriate referral resources for intervention and treatment services for clients

•Provided crisis intervention counseling for the patients and their families

•Conducted awareness programmes on several topics for the cancer patients and families and the community

•Collaborated with multi disciplinary team of medical professionals in the planning and provision of services to cancer patients and their families

•Provided services to patients and their families throughout all phases of the cancer continuum, including prevention and survivorship

•Facilitated group counseling sessions and gained the knowledge of community resources & governmental programs from local and national health & welfare agencies, accessing these for patients and their families

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